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Anamaria
tagDiv Staff

Hello,

Please let me know what posts are in that category; please provide a video with the settings from the post editor, where you selected the categories.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Anamaria
tagDiv Staff

Hi,

The mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
So, if you want to use the cloud templates, then you need to disable the mobile theme and AMP plugins, and then use the responsive version.
You can disable the mobile theme plugin on the pages from the Gutenberg editor using the following option => https://www.screencast.com/t/axXRJsWby
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ -> https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/ and choose what mobile version you want.

Thank you!

Anamaria
tagDiv Staff

Hi,

Is the same functionality https://i.imgur.com/fUZbwJa.png if you are logged on to Facebook on that browser is displayed; if not, is not displayed.
I’m glad you found it.

Thank you!

Anamaria
tagDiv Staff

Hi Pradyumna,

Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache on website (also from your browser), and see the results.
If you use Wp Rocket, you can try to exclude the following files
/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
tdBlocksArray

Thank you!

Anamaria
tagDiv Staff

Hello,

No, we just made it work with the theme, but if browsers no longer support it, we can do nothing to make it work.

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad you resolved the problem and you found the culprit plugin.

Have a great day!

Anamaria
tagDiv Staff

Hello,

Please edit with tagdiv Composer, select the block and change it here -> https://i.imgur.com/8yJaEAn.png

Thank you!

Anamaria
tagDiv Staff

Hello,

If you are referring to displaying the option to share a post directly in the block, then it is not possible because this option is not implemented.

Thank you!

Anamaria
tagDiv Staff

Hi,

The mobile theme ad spots will load ads on mobile or mobile + AMP https://i.imgur.com/YEkMJ6N.png

Thank you!

Anamaria
tagDiv Staff

Hello,

I think the problem is that the mega menu structure is not correctly made; please check this guide -> https://forum.tagdiv.com/mega-menu/
If you have a parent category with subcategories, you need to select only the parent category for mega menu.

Thank you!

Anamaria
tagDiv Staff

Hello,

When you are logged in, do you see the posts?
Also, test using only the tagdiv plugin, clean the cache, and check afterward.

Thank you!

Anamaria
tagDiv Staff

Hi,
Please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.
Also, do you have a smart list?
Also, please make sure there is no plugin conflict.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide a link where you have a Twitter block.

Thank you!

Anamaria
tagDiv Staff
Anamaria
tagDiv Staff

Hello,

The available prebuilt websites you can find here -> https://demo.tagdiv.com/select_demo/newspaper-prebuilt-websites/?utm_source=select_demo_NP&utm_medium=click&utm_campaign=demos&utm_content=demos_sticky, like Only Fans, I don’t think it is.

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad that you figured it out.
Please let us know if you have further questions.

Thank you!

Anamaria
tagDiv Staff

Hi,

You can set the language from WordPress -> https://i.imgur.com/x2FvArQ.png also you can change/translate the words from the theme using the Translate from theme panel -> https://forum.tagdiv.com/loading-translations/ unfortunately the theme panel from the theme is only in English.

Thank you for your understanding!

Anamaria
tagDiv Staff

Hello,

If the featured image is blurry, then please upload it full-size https://www.screencast.com/t/Oxue274e
Also, you can import another Single Post Template -> https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you!

Anamaria
tagDiv Staff

Hello,

Yes, you can use the theme only on two websites, not more. We’ve introduced the Manage License System, which can be seen in the latest update of the theme 11.4.3 in Newspaper -> My license. You can assign or unassign a domain from there.

Thank you!

Anamaria
tagDiv Staff

Hello,

Does this error appear only for a page/template or everywhere on website?

Thank you!

Anamaria
tagDiv Staff

Hello,

Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/
Also, please make sure there is no plugin conflict.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Anamaria
tagDiv Staff

Hello,

If you have a row hidden use this code .td-pb-row.vc_row {
display:block!important;
}
if you have other element please let us know.

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad.
Please let us know if you have further questions.

Have a great day!

Anamaria
tagDiv Staff

Hi,

Usually, the color and image are set on the row, so please edit and select the row and go in the tab CSS https://i.imgur.com/UkgqKNM.jpg -> https://forum.tagdiv.com/topic/background-color-of-the-main-menu-be-changed/ please check each row/column/zone and delete the background image.

Thank you!

Anamaria
tagDiv Staff

Hello,

I said about the cache plugin, Yoast is for SEO.
In the guide are more issues, you need to check this one ->https://i.imgur.com/KgzGEbE.png

Thank you!

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