Hello,

Indeed, seems to be some issue. I will inform the developers.

I appreciate your understanding!

Hello,

To hide the footer, please use this custom code CSS .td-footer-logo
{
display: none;
}

Set the code in Theme panel -> Mobile Theme -> Custom code -> custom css.

Thank you!

Hello,

You can try to delete the tagdiv Cloud Library and reinstall it from Newspaper -> Plugins.
Please activate the tagdiv plugins and follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/

Thank you!

Hi,

Please do a full backup for the website and please get in touch with us via email at contact@tagdiv.com and please provide wp-admin and cPanel access and also include this topic so we can identify you. We’ll check it as soon as possible.
Also, during the investigation, know that we will disable the other non-tagDiv plugins.

Thank you!

Hello,

Unfortunately, if a post doesn’t have a featured image, and the rest have a featured image, you can’t hide that thumb only for that post; that is why I said to set a placeholder.
I recommend creating a new block, hiding the featured image for that block, and setting the posts that don’t add a featured image.

Thank you!

Hello,

Please try to use this code .single .wp-block-image img{
border-radius: 8px;
}
Set the code in Theme Panel -> Custom Code -> Custom CSS.

Thank you!

Hello,

No, but if you want, I can delete the link to your website.

Thank you!

Hello,

Then you need to set a placeholder, as I said above.

Thank you!

Hello,

As I said in the first reply, you need to deactivate it if it is activated.

Thank you!

Hello,

We have an element Separator that you can add to the pages/templates -> https://i.imgur.com/sH1SE1A.png

Thank you!

Hello,

Please provide the link to your website and screenshots with what images.

Thank you!

Hello,

For Flex Block, you can add only posts which has a featured video set https://i.imgur.com/mmo8UBS.png

Thank you!

Hello,

You can check if a plugin is activated here https://i.imgur.com/HRoYT58.png or here -> https://i.imgur.com/Bk00G2l.png

Thank you!

Hello,

Please provide the link to your website.

Thank you!

Hello,

For flex blocks, you can set the image radius here -> https://i.imgur.com/yHoUP5W.png -> nhttps://i.imgur.com/rolyqLw.png

Thank you!

Hello,

We update the version of the plugin when we update the theme. Our latest update was February 15th, 2023; the version of the plugin was 6.6.10. Now the latest update of Slider Revolution was on 23rd February 2023 a few days after we updated.

Thank you!

Hello,

Did you check the console, as I said in the topic?

Thank you!

Hello,

Please provide a video with the settings that you did when you creat a gallery.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

I saw that you had this problem in the past, please contact us via email, one of my colleagues will help you.

Thank you
!

Hello,

You can change the published date, in WordPress -> Settings -> General in Date Format => https://www.screencast.com/t/94huSdbkN6 where you can set the Date and Time Format.

Thank you!

Hi,

It’s very strange, I have 8.0.25 and this error doesn’t appear, did you make changes in the theme files? do you use child theme?

Thank you!

Hello Renzo,

Can you please provide some screenshots about what you are referring to?
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hi,

We give it because there are many old customers who use it and we don’t want them to be affected.
tagdiv standard pack loads all the styles even if it is not used; that’s why we recommended cloud templates.
it is very easy to import a cloud template, for your templates, you can find one similar to the one you are using now, or you can create one yourself.
You can find more details here -> https://forum.tagdiv.com/how-use-tagdiv-cloud-library-templates/-> https://forum.tagdiv.com/cloud-library-templates/

Thank you!

Hello,

Please let me know if your code needs to be added between the head tags.
Also, you can add your code in the tab ads for posts loop -> https://i.imgur.com/JXi8JEz.png For Flex block, only if you have posts with featured video -> https://i.imgur.com/ov9YJwo.png

Thank you!

Hi,

If your settings are not saved, please check this topic -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/ and try the suggestions. Also, please check the cache, and clear/purge all cache.

Thank you!