Hello,

This video is on my install https://www.screencast.com/t/ZlZ8H7GS and works well with version 12.2, as I said via email. You have 11.5.1, and you have this error.

Thank you!

Hello,

Unfortunately, no.
The contributors should have permission to see the Post Settings.

Thank you!

Hi,

You have the Mobile theme plugin activate, when you install and activate the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
Better deactivate the plugin and see the results
Also, if you create a mobile page, please make sure you assign it like this https://www.screencast.com/t/lektAhyjd
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Hi,

If you want to delete an element/row, please edit with tagdiv Composer and delete it using the right-click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG.

Thank you!

Hi,

We can look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel/FTP access
– a link to this topic to identify you
Also, during the investigation, know that we will disable the other non-tagDiv plugins.

Thank you!

Hello,

You can reduce the space only using a custom code css
.td_flex_block_1.td_block_template_1 .td-block-title
{
margin-bottom: 4px;
}
Set the code in Theme Panel -> Custom Code -> Custom CSS.

Thank you!

Hi,

Please do a test using only tagdiv plugins and check the console -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/

Thank you!

Hello,

I think the problem is because the settings are not saved, so please do a test using only tagdiv plugins and check the console -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/

Thank you!

Hi,

Please check if you don’t have a plugin conflict.
Alos, please let me know if you have the role of administrator.

Thank you!

Hello,

I answered here https://forum.tagdiv.com/topic/virus-attack-malicious-code-malware-in-website/. Please follow the steps from the topic provided -> https://forum.tagdiv.com/topic/update-required-newspaper-12-1-1-brings-extra-security

Thank you!

Hello,

This malware affected many websites with other theme
-> https://www.reddit.com/r/Wordpress/comments/xuxb3l/redirection_malware_is_killing_me_its_spread_to_4/
– https://www.myantispyware.com/2022/11/13/go-weatherplllatform-com-pop-up-redirect-virus-removal-guide/
Please downgrade wordpress to version 6.0 using this plugin https://wordpress.org/plugins/wp-downgrade/ after the update, the wordpress to 6.1.1 There are more files infected with malware.

Thank you!

Hello,

This option is available in the Single Post Template https://i.imgur.com/Y0lQSax.png, but for the Flex Block is not implemented.

Thank you!

Hello,

For me works well -> https://i.imgur.com/C4s5TX0.png; please check if you don’t have another plugin that interferes with the theme.
Also, please let me know if you use the Gutenberg editor.

Thank you!

Hello,

If you use WP Bakery, this one is not compatible with the theme.
Also, please let me know what type of ads you added.

Thank you!

Hello,

I just checked now and seems you solve the issue, you have assigned the sidebar and the header/footer looks well -> https://i.imgur.com/1fBHb1S.png -> https://i.imgur.com/moQZZOQ.png

Thank you!

Hello,

Please let me know if you have the WP Bakery plugin or another page builder, if yes, please deactivate and check after.
Also, if you have set the same template to all posts, you need to add the Single Post Modified Date element only once, which will apply to all posts.

Thank you!

Hello,

This is the code for the menu -> https://pastebin.com/dE1cvStu please add the code in a new page and set the page id in modal popup -> https://forum.tagdiv.com/modal-popup/

Thank you!

Hi,

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key or activate

Thank you!

Hello,

I just checked and now the menus are not working, did you make some changes?
Normally, if you have version 12.2 then you need to have tagdiv composer plugin version 3.8. You can revert to 12.1.1 from Updates -> https://i.imgur.com/tU1cG5b.png

Thank you!

Hi,

Yes, please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel/FTP URL and credentials
– a link to this topic in order to identify you

We will take a look and let you know what can be done there!

Thank you!

Hi,

Normally, it is understood that it takes more time to load because it has to bring the contents. https://www.indiehackers.com/post/embedded-tweets-take-a-toll-on-your-website-performances-df0515e807 -> https://twittercommunity.com/t/reduce-unused-javascript-from-platform-twitter-com/180928

Thank you!

Hi,

Please check this topic https://forum.tagdiv.com/topic/update-required-newspaper-12-1-1-brings-extra-security/

Thank you!

Hello Joe,

So, you can’t assign individual templates, from the front end?
Yes, we can take a look, for this please get in touch with us via email at contact@tagdiv.com and please provide wp-admin access and the link to this topic to identify you.

Thank you!

Hi,

With tagDiv Composer, you can add the element Single Post Modified Date in Single Post Template and
you can change the additional text in “Last updated on” => https://www.screencast.com/t/EvfUQMfzkd, and the Single Post Modified Date will show you the last time you edited that post => https://www.screencast.com/t/j74uz43paZj -> https://forum.tagdiv.com/single-post-shortcodes/

Thank you!

Hello,

Unfortunately, I can’t access it -> https://i.imgur.com/mouNQom.png

Thank you!