Hello @r4you,

I’m sorry; I misunderstood what you meant.
I initially thought it was a problem when the post settings were not displayed for any role, that it was a problem.
But now I understand that you mean that this section for contributors does not appear; we changed that it was still requested that this section not be displayed because the administrators wanted to assign the templates themselves. This section is displayed for the admin and editor.
If you want contributors to have access, then you should make the change in the code.

Thank you!

Hello,

I think you have a cache on the browser; you can try clearing the cache or using another browser.

Thank you!

Hello @BruceFischer1234,

Did you check the console? Please check this topic an d follow the steps https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/

Thank you!

Hello,

I’m glad.
If you have other questions, please let us know.

Have a great day!

Hello,

Please activate the tagdiv Standard Pack plugin and clear all the cache.

Thank you!

Hi,

.We recommended WP Super Cache plugin and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/ for amp version, there is no cache.

Thank you!

Hello,

The update was on January 9th, 2023; you can see the changelog here https://tagdiv.com/newspaper/?utm_source=forum&utm_medium=menu&utm_campaign=forum_loggedin&utm_content=92178

Thank you!

Hello,

Please provide the link to your website.

Thank you!

Hello,

Unfortunately, there is not another option.

Thank you!

Hello,

To have that section, please ensure you have the latest theme version. There was some issue with WordPress 6.1.1.

Thank you

Hi,

Yes, I can take a look at it; for this please contact us via email at contact@tagdiv.com and please provide wp-admin access and the link to this topic to identify you.

Thank you!

Hi,

I would like to take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
– a link to this topic to identify you

Thank you!

Hello,

I saw that you have the Lite Speed cache plugin, and maybe some option interferes with the theme.
Also, I noticed that you have a script on that block https://i.imgur.com/ZTth8Qx.png. Did you make some changes in the theme files or you added in Theme Panel?

Thank you!

Hello,

The color is not applied because there a custom body class.
Please use this custom code .td-header-style-5 .black-menu
{
background-color: black;
}
Set the code in Theme Panel -> Custom Code -> Custom CSS.

Thank you!

Hello @jim-2,

I just checked, and now the website is displayed correctly.
Do you have the AMP plugin enabled?

Thank you!

Hello,

Please check if you don’t have an object file on the backend -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ if you have this file please delete it.

Thank you

Hello,

If you don’t have access to your account on Envato, don’t hesitate to get in touch with them https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-

Thank you!

Hello,

Please provide the link to a product that has a video.

Thank you!

Hello,

Did you request a refund? Is it the same account that you used when you bought the theme?

Thank you!

Hello,

So, did you make some code changes, or how did you try to do it? Maybe the code added interferes or is not implemented correctly.

Thank you!

Hello,

Please deactivate the optimized plugin and clear the cache.
Maybe this plugin interferes with other plugins that you use.

Thank you!

Hello,

You also need to add the image logo for mobile if there is no image set.

Thank you!

Hello,

You can add the library in the Theme panel -> custom code -> Custom Javascript and you can try to set the code in Column text.

Thank you!

Hello Scorefield,

To be able to help you, please provide the link to your website and let me know if the problem is on your desktop or mobile.

Thank you!

Hello,

Please check this topic https://github.com/WordPress/gutenberg/issues/35357 -> https://help.twitter.com/en/using-twitter/embed-twitter-feed

Thank you!