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Anamaria
tagDiv Staff

Hello,

The Litespeed cache has an option for caching mobile https://docs.litespeedtech.com/lscache/lscwp/cache/; please enable it, delete the cache and check the results.

Thank you!

Anamaria
tagDiv Staff

Hello,

The problem is caused by autoptimize plugin, which adds some margin-bottom https://i.imgur.com/A6PRo4p.png
Please check this guide https://forum.tagdiv.com/autoptimize-install-configuration/

Thank you!

Anamaria
tagDiv Staff

Hello,

If you have a standard header, then you need to go in Theme Panel -> Header -> Top Bar => https://www.screencast.com/t/FZgKRBbCnxR and disable the top bar, also, you can assign a menu in the top bar and display the social icons, etc => https://www.screencast.com/t/nhKpE83Ho
If you have a header template from Cloud Library, then you need to edit with tagDiv Composer https://www.screencast.com/t/Y5j6ArY8Ug, select the row on the top, and with right-click you can delete it => https://www.screencast.com/t/fdBMaqQevyo

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

There is create a custom shortcode for Covid.
You can try to use Icon Box, delete the icon and button, and after setting your text -> https://i.imgur.com/Yz5oGsl.png and customize the fonts.

Thank you!

Anamaria
tagDiv Staff

Hello Andrea,

I’m glad that you find the culprit plugin.

Have a great day!

Anamaria
tagDiv Staff

Hi,

This will adapt after the length of elements that are show (category, post title, author, date …).
In order to make them to look the same size, you’ll need to set an excerpt on title and post content like this -> https://i.imgur.com/o8UQm5B.png
Big Grid Flex Settings -> https://forum.tagdiv.com/big-grid-flex-settings/
Also you can set the excerpt on words or letters from theme panel -> https://i.imgur.com/c7Q8ckX.png
Here is a similar topic -> https://forum.tagdiv.com/topic/flex-block-1-and-same-blocks-height/

Thank you!

Anamaria
tagDiv Staff

Hi,

Please try this code
.sf-menu .menu-button a{
color: #FFF;
}
.sf-menu .menu-button a:hover{
color: #000;
}

Thank you!

Anamaria
tagDiv Staff

Hi,

Please let me know what errors you have.
Normally, the update should be ok.
After all plugins are activated, you can use a backup for the theme panel -> https://i.imgur.com/Ki988c5.png -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Anamaria
tagDiv Staff

Hello,

It seems you don’t have the tagdiv Composer and tagdiv Cloud Library plugins activated; please check if you have them activated; if made the update, please delete them, and install them from Newspaper -> Plugins.

Thank you!

Anamaria
tagDiv Staff

Hello,

Depends on what code you have for ads; please check this -> https://i.imgur.com/3u0T2Wv.png -> https://i.imgur.com/jDNhtuN.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure you don’t have an object cache.
Also, please check the console when you try to save the changes made with tagDiv Composer maybe is possible to be from the firewall or securitymodule which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.

Thank you!

Anamaria
tagDiv Staff

Hello,

The custom label is added for the Gutenberg editor and will be displayed for Flex Block and Big Grid Flex -> https://i.imgur.com/3Uop58r.jpg.

Thank you!

Anamaria
tagDiv Staff

Hello @therion250,

If you are referring to adding more post type, then you can do it for Flex Loop – > https://i.imgur.com/ogRLJ1L.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please change the logo from the TagDiv Composer, also from the sticky header: https://www.screencast.com/t/rt2wWAt3JFEY
For mobile please edit with tagDiv Composer, select the viewport on phone, select the header logo and change it => https://i.imgur.com/cR7F0v4.png https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/

Thank you!

Anamaria
tagDiv Staff

Hi,

Please do a test using only tagdiv plugins; if you have a child theme, please use the main theme.
Also, if you add some code, please delete it and check.

Thank you!

Anamaria
tagDiv Staff

Hello,

If you referring to adding a custom field on the page, then please check this guide https://forum.tagdiv.com/custom-fields-support/

Thank you!

Anamaria
tagDiv Staff

Hello,

Not all field types are compatible. Therefore, we add compatibility with basic, image, and some from choice.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can use Block Header 2 https://i.imgur.com/PEvi5um.png

Thank you!

Anamaria
tagDiv Staff

Hello,

That mega menu is created like a page, so please edit with tagdiv Composer, select the menu and edit the page https://i.imgur.com/inVhfN0.png

Thank you!

Anamaria
tagDiv Staff

Hello @mihai_somanescu,

I saw that you have a standard template, to change the background color please go to Theme Panel -> Theme Colors -> Main menu -> https://i.imgur.com/saBJQRi.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please deactivate the mobile theme and AMP plugins, clear all cache and check after.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can’t add other information if you use the Mobile menu.
You can achieve that if you use a modal popup -> https://forum.tagdiv.com/modal-popup/ you need to create a page where to add a menu, social icon, and what you want to add after setting the page id in the modal popup and customize it.

Thank you!

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