Hi,

There are indeed features from the theme that consume CPU; it depends on what’s used on the page. If it’s not a matter of high traffic, incorrect caching/optimization, or malware, then something else is causing it.
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/

Thank you!

Hello,

AMP is deprecated as of January 2023-> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp so we don’t longer recommend it.
You can hide the author and date on that grid for the mobile theme plugin, from Theme Panel -> Block Settings -> Meta info on Modules/Blocks => https://www.screencast.com/t/CvxrWymeyk

Thank you!

You can use global font from Manager(Website Manager) -> Global fonts -> https://i.imgur.com/iY0bh4Y.png
You need to edit with tagDiv Composer and change the font for each element that you want https://i.imgur.com/xp4zoTb.jpg
-> https://www.youtube.com/watch?v=SoGQ0d5kIBg -> https://www.youtube.com/watch?v=jQvA64uTLkI after you have set the global font. You can change it only once, and it will apply on the entire prebuilt website.

Thank you!

Hi,

I will investigate and get back with a response.

Have a great day!

Hello,

Please provide some screenshots.

Thank you!

Hello,

Please check the block with “No posts” and delete it the offset number; leave it empty with no space or value: https://app.screencast.com/Gh9jDf6t0XtLS

Thank you!

Hi,

We would also like to take a look, so please email us at contact@tagdiv.com and provide the wp-admin and cPanel access. Include the link to the topic in the email.

Thank you!

Hi,

Are you sure that the name is different and that you don’t have another shortcode saved with the same name?

Thank you!

Hello,

This plugin creates an object cache file. You can delete it -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ or clear more times the cache.

Thank you!

Hi,

Do you have a cache plugin? Please clear the cache. Also, please provide the link to your website.

Thank you!

Hi,

This is very strange. I will check on my end more times. Maybe I can reproduce your error, and I will inform you of the process. Also, what setting do you have here https://i.imgur.com/RDFtqEz.png?

Thank you!

Hello,

Feel free to reach out to us if you have any additional questions.

Have a great weekend!

Hello,

I’m glad.

Have a great day!

Hello,

What steps?

Thank you!

Hello,

Are you referring to having the attributes type to color? You can create them here -> https://i.imgur.com/4tgHNXZ.png and here you can add the attributes terms https://i.imgur.com/BeTzj6x.png -> https://i.imgur.com/jROvPSA.pn

Thank you!

Hello,

This custom format -> https://i.imgur.com/ayrl9xe.png has not worked with the option for a time ago; there are two different options.

Thank you!

Hi,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin and cPanel access and include the link to the topic in the email?

Thank you!

Hello,

So, is there a page or subcategories? For menu, please check the structure, because you do not need to set here pages; you can set only the parent category -> https://i.imgur.com/KYqBllI.png -> https://forum.tagdiv.com/mega-menu/

Thank you!

Hello,

Unfortunately, you cannot disable these because different information is stored there.

Thank you!

Hello,

As I said, I recommend creating cloud templates because the templates and plates that you use now are limited. Also, use the Flex blocks.
You can contact us via email at contact@tagdiv.com, and I will recreate the templates with tagdiv Composer, and after, you can add more elements as you want there. Please provide the wp-admin access.

Thank you!

Hi,

Please regenerate the thumbs https://forum.tagdiv.com/theme-thumbs/ and check after.

Thank you!

Hello,

It seems that you don’t have the tagdiv Composer and tagdiv Cloud library plugins activated, so please install and activate them.

Thank you!

Hello,

It is strange. Do you have a plugin for optimization and making changes? It may have been a cache issue.
I’m glad that now works.

Hoping you have a wonderful week!

Hello,

Unfortunately, no. As I mentioned above, you can only save the block after the design is ready and then use it in other sections of the site. I believe you’ll make the changes once, and they won’t be daily.

Thank you!

Hello Pat,

Can you please provide some screenshots? This usually happens with cache plugins. If the cache plugin does not have mobile support, the mobile version can be delivered instead. Please make sure that you have enabled the mobile cache -> https://imgur.com/Es7nHNh -> https://i.imgur.com/W1KaV3U.png

Thank you!