Hi,

You can try adding this in your child theme’s functions.php file -> https://pastebin.com/YEtaFQnN

Another option is to install this third-party plugin.

https://wordpress.org/plugins/editor-full-width/

Hope this helps

Thank you!

Hello,

I recommend creating the global colors and setting them after the blocks/elements. After the process of changing the color, it is easier.

Thank you!

Hello,

So you resolved all of them?

Thank you!

Hello,

You need to create the form in Mailchimp and after setting the code between head tags, this can be set in our theme in Theme Panel -> Analytics/Js Codes https://i.imgur.com/3cet4cy.jpeg

Thank you!

Hi,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin and cPanel access and include the link to the topic in the email?

Thank you!

Hello,

I just checked, and the ads are displayed: https://i.imgur.com/zviTmty.jpeg
Ads may not appear on all posts due to content not meeting Google AdSense policies, low traffic on certain pages, incorrect code implementation, or caching issues. Check if all pages comply with AdSense policies, and clear your site’s cache.

Thank you!

Hello,

Did you connect your account in the theme panel? Also, do you have a fixed count on the social counter?

Thank you!

Hello,

I have tried to check y our website, but is not working -> https://i.imgur.com/fFVa2zp.png
Please check if you have the same footer template for the homepage like for the other pages.
You need to edit with tagdiv Comnposer and scroll util to the footer section and you can select and edit the text or delete the elements/blocks using the right-click.

Thank you!

Hello,

Do you use the Flex Loop Filters in the category template?
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

You can use the mobile page option -> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
For the responsive version, you can not do it.

Thank you!

Hello,

I’m glad that is resolved.

Have a great day!

Hello,

Please let me know what shortcode you want to save. Also, please remove the quotation marks from the name.

Thank you!

Hello,

I’m sorry to inform you, but this code is not from our theme. What we kindly ask you to do is to download the latest version from ThemeForest, install it, and also verify these steps.
You could consider reinstalling the WordPress version, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.
Change admin passwords and delete admin accounts you are not familiar with;
– Delete any weird/unknown plugins;
– Delete the weird/unknown themes;
– Clean unfamiliar Theme Panel injected code (example – https://i.imgur.com/4q70kCv.png);
– Clean WordPress files (example – https://i.imgur.com/stJCqiK.png)
Please block /wp-json/tdw/save_css
If an attacker wants to target this URL /wp-json/tdw/save_css they can do so. Even if the website uses a different theme, the attacker can still try that URL. We could add an option to be able to enable/disable the Live CSS, it will be considered. But for now in order to remove it this can only be done with a modification to the composer plugin. I think that all that removing it requires is to comment this line of code – https://prnt.sc/RtwvL5Nc4ikR -> https://prnt.sc/ymZmhdUfp57U But as I mentioned, the attacker can still try to access the URL.

Thank you!

Hello,

I replayed in this topic https://forum.tagdiv.com/topic/cloud-templet/#post-522316

Thank you!

Hello,

Please check the WordPress wp-memory limit and set it to 256M. If it’s still not working, please double the limit and review the other settings in our guide here: https://forum.tagdiv.com/requirements-for-newspaper/. Also, ensure that you are using SSL and have sufficient bandwidth. Our server provides a bandwidth of 1GB/s, while my home connection is 500MB/s. If your bandwidth is low, you may only be able to access certain parts of the cloud. This can be done from the frontend, for example, when viewing a post: https://i.imgur.com/4G74M7F.jpg, from tagDiv Composer: https://i.imgur.com/2F6MhfI.png, or through the backend: https://www.screencast.com/t/wekHmc7kJ8J.

Thank you!

Hello,

I’m glad you found it.
If you want to use another newsletter, you can set the code in column text or text with title => https://www.screencast.com/t/N6rPZvAa The shortcode/code is automatically saved.

Thank you!

Hello,

You should check the errors from the console (CTRL + right-click -> Inspect -> Console) while it is loading so you can see which errors you encounter there and check the suggestion from here https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/
Also, you need to do the changes using the tagdiv Composer, and edit the cloud template.

Thank you!

Hello,

AMP is deprecated as of January 2023-> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp so we don’t longer recommend it.
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/

Thank you!

Hello,

I recommend to create your own cpt and taxonomies -> https://forum.tagdiv.com/topic/edit-slug-url-of-tdtax_app_category-to-something-custom/. Please check this guide https://forum.tagdiv.com/introduction-cpt-acf-newspaper-theme/

Thank you!

Hello,

I checked and for me works well https://i.imgur.com/LvffIMv.png
The custom format is not been working for some time ago.

Thank you!

Hi,

Please let me know where you added the favicon.
You can to add the favicon, in Theme Panel -> Header -> Logo and Favicon => https://www.screencast.com/t/H4ucPC2wwz
Also, on the homepage there’s an option Customize icon => https://www.screencast.com/t/I2uVvP4b -> Site identity -> Site icon -> Change image -> publish => https://www.screencast.com/t/lY9WEOZEj also, here https://i.imgur.com/s3kT6q8.png
Also, you can check this article https://developers.google.com/search/docs/advanced/appearance/favicon-in-search

Thank you!

Hello,

Unfortunately, you can not do it.

Thank you for your understanding!

Hello,

We will investigate and come back as soon as possible with an answer to this issue.

Thank you!

Hello,

You have the customize option on the element, you need to play with the with and height padding options https://i.imgur.com/cg6RKsx.png You need to edit the page that you have set in the modal and customize it for each viewport-> https://i.imgur.com/F7rJOvx.png -> https://i.imgur.com/FB3gbF1.png

Thank you!

Hello,

You can use the slide element https://i.imgur.com/L1JEy9k.png or use a plugin for it.

Thank you!