Hello,

A solution is to add the shortcode for Mailpoet until it is added in the Newsletter element.
You can add rhe sortcode for Mailpoet by using the element called “Column text” or “Text with title” in text zone => https://i.imgur.com/Ps7fcU0.png -> https://www.screencast.com/t/uDXaxJ8JSKFB The shortcode is automatically saved.

Thank you!

Hello,

A shortcode can be inserted in our theme by using the element called “Column text” or “Text with title” in text zone => https://i.imgur.com/Ps7fcU0.png -> https://www.screencast.com/t/uDXaxJ8JSKFB The shortcode is automatically saved.
Also, make sure you have the latest version, 11.5.1

Thank you!

Hello Nik,

Please check the margin top and bottom on the row and set it to 0 -> https://i.imgur.com/bHSnsil.jpg also, the padding.

Thank you!

Hello,

I just checked and seems the homepage is assigned -> https://i.imgur.com/Whm1jzd.jpg -> https://i.imgur.com/TlBxIHP.png -> https://i.imgur.com/9ZvFHBJ.png

Thank you!

Hello,

You can duplicate the header template and assign it to the page and set the menu -> https://i.imgur.com/ZQlWeP9.png -> https://forum.tagdiv.com/topic/different-logo-in-categorypage/

Thank you!

Hello,

I saw the mobile theme version https://i.imgur.com/fNgAx1W.png please cear the cdn cache https://helpx.adobe.com/experience-manager/scene7/kb/base/invalidate-cdn/clearing-cdn-cache-invalidate-cdn.html#:~:text=a%20blank%20list%3F-,Solution,Then%2C%20press%20Submit.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Hello @jeff2020,

This is version 10.3.6 https://we.tl/t-v36dtBGBqT please make sure after the update you have the tagDiv plugins activated like tagDiv Standard Pack, tagDiv Composer, and tagDiv Cloud Library.

Thank you!

Hi,

We can take a look at this and investigate why it is not working for you. There could be an easier way to solve this issue. Contact us via email at contact@tagdiv.com and provide the following:
– wp-admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hi,

I’m sorry, but I’m not sure I fully understand what you are trying to achieve. Could you explain once again with some screenshots, please?

Thank you!

Hello Bruno,

Yes, you need to have the single post view inside the posts, you can hide it from the tab CSS, you need to hide it on each version -> https://i.imgur.com/RQYJHFW.jpg
the most popular should work after.

Thank you!

Hello,

I just checked and now seems the pages are working -> https://i.imgur.com/CmViodT.png -> https://i.imgur.com/NXsPA9g.png
Did you solve the problem?

Thank you!

Hello,

Please provide a video with your steps and the link to your website.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello D,

The modal popup has those triggers https://i.imgur.com/8thiTMz.png https://forum.tagdiv.com/modal-popup/

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/text-with-title-element-4/

Thank you!

Hi,

Please check this article, enable the option and see the results: https://forum.tagdiv.com/unique-articles/
This option automatically removes duplicate posts from the page.
You can filter the blocks to display the popular posts -> https://i.imgur.com/lQZdJN0.png -> https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hello,

You can use the element list -> https://i.imgur.com/16ZFXFB.png

Thank you!

Hi,

We can take a look at this and investigate why it is not working for you. There could be an easier way to solve this issue. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hi,

You can use the theme on two domains (staging and live)
I answered you in this topic https://forum.tagdiv.com/topic/how-many-domain-can-be-connect-to-be-a-single-license-key/#post-449995

Thank you!

Hi,

You can use a license key for one single product.We thought that you should also have a staging website for any changes you want to make. We’ve introduced the Manage License System, which can be seen in the 11.4.3 version of the theme in Newspaper -> My license. You can assign or unassign a domain from there. One can be used for staging and one for your live website.
According to Envato license terms, a theme can be used for a single end product (website):
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular
So, if you want to activate the theme on more websites you need to buy the license.

Thank you!

Hello,

Please make sure you have the tagDiv plugins activated, like tagDiv Composer, tagDiv Cloud Library.
Have you tried to see that this issue is not caused by a plugin conflict?
Usually, this issue is caused by a plugin conflict, please do a test using the theme plugins, clear all cache and see if the problem persists.

Thank you!

Hello,

You have cloud templates, so you need to customize with tagDiv Composer, please check these guides -> https://forum.tagdiv.com/header-manager/ https://www.youtube.com/watch?v=HXQQygkCCJo
Our theme is a frontend theme for most of the elements and changes, you’ll need to use the tagDiv Composer to edit the pages and templates for posts/categories, etc => https://i.imgur.com/I3OUYxr.jpg -> https://i.imgur.com/mMrEufY.jpg from the frontend, no in the code -> https://www.screencast.com/t/LDdokrHPl
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions
The options from the Theme Panel are for the standard template.

Thank you!

Hello,

Unfortunately, you can’t add ads in the flex block.
A solution is to use auto ads that will be automatically placed where they fit correctly => https://i.imgur.com/qX36kT0.png -> https://support.google.com/admanager/answer/10452255?hl=en
If the ads are auto ads, then you need to add the code between head tags, this can be set in our theme in Theme Panel -> Analytics/Js Codes. Example: https://prnt.sc/1tju9qf -> https://prnt.sc/10jk7fq, the code needs to be set only once per page -> https://www.wpbeginner.com/beginners-guide/how-to-add-google-adsense-to-your-wordpress-site/

Thank you!

Hello,

Please try to change the text from here https://i.imgur.com/tAN9kZy.jpg
I saw that on some blocks it is translated https://i.imgur.com/tXwa1kw.jpg

Thank you!

Hello,

Unfortunately, our theme doesn’t have this option to loop the video.

Thank you!

Hi,

Please check if you have set the header to be global from Manager (Website Manager) – Header -> https://i.imgur.com/OX5p6ty.png

Thank you!