Hello,
Have you checked for a plugin conflict? Please enable only tagdiv plugins and clear the cache.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
Thank you!
Hello,
To move the pagination you need to try a plugin like this https://wordpress.org/plugins/wp-paginate/
Please note this plugin is not tested with the theme.
Thank you!
Hi,
We can help with this request, but you will need to contact us via email at contact@tagdiv.com, and you’ll need to provide the license key, then we’ll set the key in our system to be checked and if this no longer appears on that domain, then the mentioned domain will be removed.
Thank you!
Hello,
The social icons from the mobile menu come from the Theme Panel -> Social/Apis -> Social Networks -> https://i.imgur.com/kKYIECB.png. Remove/edit them as needed.
Thank you!
Hi,
I replied in this topic https://forum.tagdiv.com/topic/install-plugin-cant-find-pluginsadd-new-2/#post-520657
Thank you!
Hello,
We recommend Molongui to have guest authors https://www.molongui.com/wordpress-plugin-post-authors/guest-author/
Also, I saw that you said you have multi-site, so please let me know how you install the plugins on each website or the Network.
Thank you!
Hello,
The issue is caused by the plugin Softaculous Pro, please disable the plugin and check after.
Thank you!
Hello,
You can translate it in the theme files wp-content/plugins/td-composer/legacy/common/wp_booster/td_social_sharing.php -> https://i.imgur.com/A6mIVVB.png
Thank you!
Hello,
Please contact us via email at contact@tagdiv.com and provide the wp-admin access and the cpanel access.
Thank you!
Hello,
Yes. Can you please let me know what host you have?
Thank you!
Hello,
No, there are templates and pages. If you have installed the Town talk template, you need to edit it like this https://we.tl/t-kUncQFca6V Please check the documentation -> https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
Thank you!
Hello,
They should know where to set those. Please check this topic https://forum.directadmin.com/threads/how-to-have-custom-modsecurity-conf-stick.67062/ -> https://docs.oracle.com/cd/E29542_01/web.1111/e10144/config_mod_sec.htm#CIHDAHJI
Also, please try to enabled this option in the cpanel https://eu.siteground.com/kb/how_to_enable_zlib_compression_manually_for_php_scripts/
Thank you!
Hello,
You need to single post template with tagdiv Composer to be able to edit the elements in the sidebar.
Thank you!
Hello,
For this, you can use the page break element from Gutenberg or try the solution from this guide https://forum.tagdiv.com/posts-with-pagination/
Thank you!
Hello,
This demo is mainly for showcase purposes. If you want to have compatibility between the component and a relationship like the one you mentioned, then it needs to be done with custom work https://tagdiv.com/submit-a-request/ because, in this case, you need to create a relationship with a post object.
Thank you!
Hi,
Ok, please let me know the results.
Thank you!
Hi,
1. You can try like this: https://we.tl/t-gSKqxIz147 after changing the space.
3. You can set what size you want on the logo on each viewport -> https://i.imgur.com/GtUgDap.png. The ideal WordPress website logo size is 250 x 150 pixels
5. You can use another format https://i.imgur.com/HcqPTqr.png -> https://i.imgur.com/lsH13UT.png
Thank you!
Hello,
You can choose what option you want to use for mobile version. If you design using those options, then this is a responsive version -> https://i.imgur.com/DpsEGvK.png so you can continue. Can you check your svg code, to not have the background color in the code? maybe is added in the code.
Thank you!
Hello,
@coinsind I think that you have their dummy date; please edit the post and check if you have here set the tags -> https://i.imgur.com/1F4WocB.png
@DerorYqra You need to edit the template with tagdiv Composer, please check this guide https://forum.tagdiv.com/how-use-tagdiv-cloud-library-templates/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial/ If you want I can do it for you, you need to contact us via email at contact@tagdiv.com and provide the wp-admin access (username and password).
Thank you!
Hello,
Please let me know the subject of the email.
Thank you!
Hello,
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Support Hours (GMT+3)
Monday – Friday:
8:00 AM – 16:30 PM
Thank you for understanding!
Hi,
I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?
Thank you!
Hello,
Upon a quick analysis, I noticed that you’re using an older version of the theme.
I recommend updating the theme to version 12.6.8 and checking for malware.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
You could consider reinstalling the WordPress version, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.
Change admin passwords and delete admin accounts you are not familiar with;
– Delete any weird/unknown plugins;
– Delete the weird/unknown themes;
– Clean unfamiliar Theme Panel injected code (example – https://i.imgur.com/4q70kCv.png);
– Clean WordPress files (example – https://i.imgur.com/stJCqiK.png)
Please block /wp-json/tdw/save_css
If an attacker wants to target this URL /wp-json/tdw/save_css they can do so. Even if the website uses a different theme, the attacker can still try that URL. We could add an option to be able to enable/disable the Live CSS, it will be considered. But for now in order to remove it this can only be done with a modification to the composer plugin. I think that all that removing it requires is to comment this line of code – https://prnt.sc/RtwvL5Nc4ikR -> https://prnt.sc/ymZmhdUfp57U But as I mentioned, the attacker can still try to access the URL.
If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/
Thank you!
Hi,
Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
Thank you!