Hello,

In the last update, v11, the implementation of the boxed option has been fixed, if you set a background image/color this boxed option had applied only to content, now it also applies to the header and footer.
So, if you want to make the layout full width and change the website width, you need to make sure that you don’t have set a background color/image in the Theme Panel because this makes your website boxed. Make sure this option is disabled => https://www.screencast.com/t/ejiNPCBF
To set a page to full width, you’ll need to edit it with tagDiv Composer like this -> https://i.imgur.com/i5IUJ9E.jpg add or select a row and stretch it after your needs -> https://i.imgur.com/WKYebPX.jpg -> https://i.imgur.com/TO1BZ3M.png -> https://i.imgur.com/Yq8UCv3.jpg

Thank you!

Hello,

I just checked your website and seems to works well https://www.screencast.com/t/Ok1Mxr3ugXK
Can you tell more specifically exactly what widget you mean and where it appears twice?

Thank you!

Hello,

Please do a test using only tagDiv plugins and classic editor plugin clear all cache and check the results.
Also, in these articles, it is suggested to add the following code to your wp-config.php file. You can do this by editing wp-config.php file and adding this code just before the line that says ‘That’s all, stop editing! Happy blogging’.
define('CONCATENATE_SCRIPTS', false );

https://www.wpbeginner.com/wp-tutorials/how-to-fix-add-media-button-not-working-in-wordpress/
https://www.hostinger.com/tutorials/fix-wordpress-add-media-button-not-working/

Hope this help you!

Thank you!

Hello,

Please check this link https://we.tl/t-g8sbA17tyH

Thank you!

Hi,

We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello,

If the AdSense code needs to be set between head tags, this can be set in our theme in Theme Panel -> Analytics/Js Codes => https://prnt.sc/10jk7fq

Hope this helps you!

Thank you!

Hello, Gus

You don’t have to buy the theme to upgrade. Upgrades are lifetime free. You can freely upgrade using our guides: https://forum.tagdiv.com/how-to-update-the-theme-2/
I recommend that you update the theme on a staging website and make sure that you have activated the tagDiv Standard pack plugin to keep the look of the website.
Before the update, please make a full backup to all files and the database if something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/ using method B.
Also, please let us know about errors you have when you try to update the theme, also, please disable all extra plugins.

Thank you!

Hello,

Gutenberg is the default WordPress editor and this can be used to create pages and posts, you can use it pages in the same way that you use for posts.

Thank you!

Hello,

I just checked your website and now the posts are displayed correctly => https://www.screencast.com/t/A5vGZpUdEU7
On our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you.
Also, you can ask us, and we will be happy to help you.

Thank you!

Hello,

If the template looks fine in the editor of tagDiv composer, but after it is assigned to a post it appears without a sidebar most likely it is a problem caused by the WPbakery plugin.
Please notice that we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).

Let me know about your results!

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/cahnge-post-template-in-bulk-from-nothing-to-from-panel/

Thank you!

Hello,

Unfortunately, our theme has not been tested on a multisite.
Please send us an email at contact@tagdiv.com and provide the licence key, we’ll check if this was used according to Envato https://themeforest.net/licenses/standard terms and if these were not violated, then the problem will be solved.

Thank you!

Hello,

You need to add the favicon, in Theme Panel -> Header -> Logo and Favicon => https://www.screencast.com/t/H4ucPC2wwz
Also, on the homepage there’s an option Customize icon => https://www.screencast.com/t/I2uVvP4b -> Site identity -> Site icon -> Change image -> publish => https://www.screencast.com/t/lY9WEOZEj
Please make sure that you have cleared your cache.
I just checked your website and now the favicon is displayed -> https://www.screencast.com/t/BlH5EOix8P on desktop
Also, you can check this article https://developers.google.com/search/docs/advanced/appearance/favicon-in-search

Thank you!

Hello,

I’m glad that I was able to help you!
Let me know if you need further assistance.

Have a nice weekend!

Hello,

Please make you have tagDiv plugins activate (tagDiv Composer, tagDiv Cloud Library, tagDiv Standard Pack).

Thank you!

Hello,

You can add the “create account” simply go to Settings -> General tab, and check the “Anyone can register” box => https://www.screencast.com/t/CS3WbdwMR

Hope this helps you!

Thank you!

Hello,

Normally it shouldn’t matter what account is used to create the youtube API.

Thank you!

Hello,

I just checked your website and seems the favicon appears => https://www.screencast.com/t/xV9eX6X1lW -> https://www.screencast.com/t/JrS6qt7uqUw6

Thank you!

Hello,

Please clear your cache(also from your browser) and try again.
Also, if the problem persists, please make a full backup to all files and the database end an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also, paste a link to this topic so we can easily identify you.

Thank you!

Hello,

Can you test this on a fresh install? If it is so, please make a fresh install on the staging of WordPress and Newspaper 11 and check again.
Sometimes some other files may be interfering.

Thank you!

Hello,

Please make sure you have enabled the option GOOGLE FONTS from Theme Panel -> Theme Fonts => https://www.screencast.com/t/nRDhc67yve
Also, clear all cache(also from your browser).

Thank you!

Hello,

I understood do you to display the team members like this https://www.screencast.com/t/dn7ezWxzN -> https://tagdiv.com/flexibility-rows-columns-newspaper-theme/

Thank you!

Hello,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) if you’ll set it to 256M, and is still not working, please check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps. Also please make sure that you use an SSL to have https.
Also if the theme is not activated you’ll get the same message, make sure that you have the theme activate as in our guide from here -> https://tagdiv.com/how-to-activate-the-newspaper-theme/

Let us know about your results!

Thank you!

Hello,

if you have a Standard Prebuilt Website you can change the fonts from Theme Panel -> Theme Fonts => https://www.screencast.com/t/y4NljP3w2uao but if you have Pro Prebuilt Website, then you need to set the font with tagDiv Composer https://www.youtube.com/watch?v=jQvA64uTLkI

Thank you!

Hello,

Please remove the above custom code, and try this code

body .td-main-content-wrap , body .post {
max-width: 1164px;
}
.td-boxed-layout #td-outer-wrap {
max-width: 100%;
}
body.td-boxed-layout #td-outer-wrap .td-header-desktop-sticky-wrap, body.td-boxed-layout #td-outer-wrap .td-header-mobile-sticky-wrap{
width: 100%!important;
}

Let me know the results!

Thank you!