Hi

You can use each theme license just on one product (website/domain) these terms are set by Envato here – http://themeforest.net/licenses/standard – http://themeforest.net/licenses/faq They specify that you can use one license for one product (website/domain). You can use it on multiple test sites and on multiple sub-domains as a part of the same site-product. However if you want to use the theme for a new site which belong to same company or is part of the same project that is allowed.

Thanks!

Hi

After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.

Thanks!

Hi

I’ve checked your site and seems that there is setup a redirect for homepage: http://screencast.com/t/thkXafdsJnlo As @Chris mentioned above the theme don’t set any redirect so make sure you don’t use a plugin which may cause this. Also check if among the rules from .htaccess file you have one which may set a redirect.

Thanks!

Hi

The editor was designed to have the same width with the post content on front-end. If your’re using sidebar the post content have 640px, so the editor have the same width. If you’re not using sidebar the post content have 980px and also the editor change width’s changes at this value. Basically the editor simulate the front end layout. You can make the editor full width by removing this code from editor-style.css file: http://screencast.com/t/vuVmd9PO – http://screencast.com/t/KI26VSAUnnO

Hope this help.
Thanks!

• This reply was modified 10 years by Andrei L..

Hi

Edit editor-style.css file and change the font family for each element like in this example: http://screencast.com/t/wivuZEoo – http://screencast.com/t/07GYvfiwM7Z

Thanks!

Hi

I assume that you’re referring at this post: http://screencast.com/t/ecUBduAfu I’ve checked the post with facebook debugger and initial I got this error: Error Parsing URL: Error parsing input URL, no data was scraped then I’ve made a new scrape: http://screencast.com/t/jEoJaPtPtz and now the share works fine: http://screencast.com/t/ecUBduAfu
This may happen because sometimes facebook won’t index automatically a new post because of huge amount of data which must be fetched. So you can “force” facebook to index your post by ruining a fresh scrape as I’ve indicated in my screen.

Hope this helps.
Thanks!

Hi

Please provide your site url so I can have a closer look at this issue and get back to you with a more accurate answer.

Thanks!

Hi

This customization requires a specific approach for each module and unfortunately I can’t provide a solution now. Basically you need to alter each module’s style to add the gray bar on post title.
We can’t offer customization services at the moment so if you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks!

Hi

After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.

Thanks!

Hi

I am not sure why this happens on your site as the theme is tested and pagination works fine on search page.
Try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re suing the test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

• This reply was modified 10 years by Andrei L..

Hi

All theme settings and pages options are stored in database and won’t be affected when Visual Composer it’s updated. However as a security measure make sure you do a full backup to the current wp-install: https://codex.wordpress.org/WordPress_Backups

Thanks!

Hi

After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.

Thanks!

Hi @carlosamorales87 and @hernan

Check if the parameters from system status have the values indicted in our documentation: https://forum.tagdiv.com/system-status-parameters-guide/ – http://screencast.com/t/tgePXWHyv
If you still can’t manage to solve this address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-admin and ftp access so we can have a closer look at this and we will get back to your as soon as possible.

Thanks!

Hi

To achieve that are required some customization in theme’s header style. Just replace the code from header-style-9.php with this one: :http://screencast.com/t/7nBefxoIkLAI – http://pastebin.com/RnWiaDQZ The rezult should be like here: http://screencast.com/t/kRa9gwVjZcL

Let me know how it goes.
Thanks!

Hi

Theme’s social icons which are displayed in top menu or in footer are generated by a custom font and have a font size by 14px: http://screencast.com/t/fejWvOSg3 If you try to use a image the css will behave different and must be adapted at image size. Also the image must either have the same size as other icons, let’s say 15x15px, or be scaled with css to achieve the desired rezult.
The point is that there is a difference of how css works when you’re using an icon generated by a custom font than when you’re using a image to make the icon.
I can’t provide a general solution fort that as there are many aspects which must be considered.

Thanks!

Hi

Unfortunately this error could come from a big number of problems. It is a general error and we cannot pin point it to a specific thing. I believe it happens due to your server configuration which is not responding, it could be due to a delay or it could also be a temporary issues so you can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data. It could also happen due to your wp install or other plugins might also cause this so you could also test this on a fresh wp install and let us know if you still get the same result. Also make sure that your permission for the upload folder are set correct. You can check this by trying to upload an image in media library. If the process succeeds then the permission are ok. If not you can use the c-panel to change permissions (set them to 777) or if you do not have access to the cpanel, please contact your hosting provider.

Thank you!

Hi

The file which generate theme’s login widget is top-menu.php: http://screencast.com/t/CQrTxunx Try to add the shortcode in this file and cheek how it goes: http://screencast.com/t/ocX07t6TI1
Note that we didn’t tested this plugin and we can’t guarantee the will work fin wit our theme.

Thanks!

Hi

The page settings are stored in database and won’t be affected when Visual Composer it’s updated. However as a security measure make sure you do a full backup t the current wp-install: https://codex.wordpress.org/WordPress_Backups

Thanks!

Hi

The theme display the author name as you choose under user profile: http://screencast.com/t/VAEY95eLBC – http://screencast.com/t/rTIbm16i0w53 Just chose the desired form for author’s name and the theme will automatically display the name on the page.

Thanks!

Hi

The theme was designed to display same header for each page. To display a different header style for each category page you will need some customizations in theme’s core files.
We can’t offer customization services at the moment so if you still need guidance on this or you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks!

Hi

After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.

Thanks!

Hi

You can remove related posts section from theme panel > related article: http://screencast.com/t/cJVsV8XvUp39 – http://screencast.com/t/iUtQ6LkqWthM
Let me know how it goes and if this is not what you mean please provide more details about what you’re trying to do so I can inspect it closer and get back to you with a more accurate answer.

Thanks!

Hi

Please address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-access so we can have a closer look at this and we will get back to your as soon as possible.

Thanks!

Hi

it could be a plugin conflict so try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using, deactivate the child theme then test again.

Thanks!

Hi

You can find the plugin in theme’s path. Make sure you download the last theme version available on themeforet then update Visual Composer plugin fro /plugins folder as it’s indicated in our documentation.

Thanks!