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I love to drive fast cars and to play Need for Speed! I enjoy to help customers tweak their websites for high performance! I’m a proud member of the tagDiv support team!
Andrei L.
tagDiv Member

Hi

The import function won’t work properly from Newspaper to Newsmag because the selectors are different from one theme to another. For example if in Newspaper theme you have a background color set for main menu by importing the style in Newsmag this option won’t work. Some of the options will e recognized bot some will not be because of the difference between the css selectors.

The pages built with Visual Composer will be recognized by Newsmag theme as the shortcodes are the same. It won’t be recognized for example a block 18 because in Newsmag theme this block does not exist, but the commune elements will be recognized fine.
Also you will have to regenerate all thumbnails as Newsmag uses different sizes then Newspaper: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Before making any changes make sure you do a full backup to your current wp-install and the database also: https://codex.wordpress.org/WordPress_Backups This is a security measure, in case something goes wrong you can always get back to the previous version.

I hope this help.
Thanks!

Andrei L.
tagDiv Member

Hi

The theme has been developed to be fast but it may still need configurations on this matters so test your site using google’s page speed insights testing tool(or gtmetrix) and make sure you follow the guide instructions and methods then test your site again.
First of all deactivate all plugins except Visual Composer, clear all caches then test your site page-speed again. In terms of speed we have made a page speed guide and covered the most important aspects that google notifies you of (image optimization, js/css render blocking and more..) and based on which it classifies and grades your site’ regarding speed. You can find it here: https://forum.tagdiv.com/how-to-make-the-site-faster/
If you decide to use the speed booster keep in mind that is an optional plugin and it was designed to work only with tested plugins – http://screencast.com/t/FXXDNtqfz in case you use other plugins it will be automatically disabled, so please check System Status – http://screencast.com/t/XAYYQgfRvEC To make it work with other plugins you will have to alter the code and remove/comment this – http://screencast.com/t/RZLIOPUNdqh Also you may find some useful information here: https://forum.tagdiv.com/topic/website-memory-problem/
Regarding your the mobile theme module from Jetpack plugin that was not teed to work with the theme and if it’s enabled it loads a different theme on mobile devices. For more details about this check this topic: https://forum.tagdiv.com/topic/newsmag-broken-on-mobile/

Thanks!

Andrei L.
tagDiv Member

Hi

Try this css code, it should work fine for all paragraphs from the text block from sidebar:

.page-id-250 .td-pb-span4 .td_block_text_with_title p, .page-id-250 .td-pb-span4 .td_block_text_with_title span{
font-size: 15px!important;
}

Let me know how it goes.
Thanks!

Andrei L.
tagDiv Member

Hi

Try this css in theme panel > custom code > custom css to change tha background color for mobile menu: http://screencast.com/t/D2ieUCRlBOhj

@media(max-width: 768px){
.td-header-main-menu{
background-color: red;
}
}

Let me know how it goes and if this is not what you mean please provide your site url and more specific details about the part which you want to edit so I can inspect this and get back to you with the proper code.

Thanks!

Andrei L.
tagDiv Member

Hi

Sorry about that, I forgot p selector in css code. Replace the previous css with this one, it should work fine now: http://screencast.com/t/GGZnzPa6

.page-id-250 .td-pb-span4 .td_block_text_with_title p{
font-size: 12px;
}

Thanks!

Andrei L.
tagDiv Member

Hi

Please address us via email at contact@tagdiv.com including a link to this conversation and the error log file, also give us wp-access so we can have a closer look at this and we will get back to your as soon as possible.

Thanks!

  • This reply was modified 10 years by Andrei L..
Andrei L.
tagDiv Member

Hi

Try to increase your wp memory limit and php memory as well by following this guide:
https://forum.tagdiv.com/system-status-parameters-guide/

Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and the error log file and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Andrei L.
tagDiv Member

Hi

Unfortunately time does not allow us to provide any customization services. We can offer support for anything related with the theme, help uses understand how its features works or fix any bugs related with the theme. Designing your website it’s a task which falls beyond the support can offer you at the moment. We would have gladly made it for you but we are a small team and we are working very hard on the development, updates, fixes and support.
We did try to make the theme as user friendly as possible and also for any details about its features you can read our documentation or ask here how a specific feature works.
For example if you want to change the videos displayed in your playlist just edit the page and in Visual Composer locate the playlist block and change the videos ids: http://screencast.com/t/azJNT21kw7MJhttps://forum.tagdiv.com/newsmag-video-playlist/

Hope this help.
Thanks!

Andrei L.
tagDiv Member

Hi

To increase the subcategories number displayed in mega menu just increase this value: http://screencast.com/t/j5E9nnid6p7

Let me know how it goes!
Thanks!

Andrei L.
tagDiv Member

Hi

Make sure you give a fixed position to the new container as I did in this example here: http://screencast.com/t/IrsPSkFMTgd By giving a fixed position to a container that will remain in the same place even if you scroll up or down.

.left{
position: fixed;
top: 300px;
left: 60px;
}

Thanks!

Andrei L.
tagDiv Member

Hi

Sorry about that, I forgot a line of css. Replace the last css code with this one, it should work fine now:

.block-title {
border-bottom: 2px solid red!important;
display: -webkit-box;
}
.block-title > span{
top: 1px;
width: 100%;
}

Thanks!

Andrei L.
tagDiv Member

Hi

The theme does not send a confirmation email when a user post a comment and does not have an option in this regard. To achieve that you can use a plugin with a similar functionality but I can’t make any recommendation as we didn’t test any of these plugins and I can’t say how they will work with our theme.

Thanks!

Andrei L.
tagDiv Member

Hi

The theme was designed to work only with background click link and cannot render shortcodes for background ad. To achieve that are required some customizations in td_background_render.php in order to achieve that: http://screencast.com/t/amMVV9P2 also adapted to support the new code.
This is a complex task which require good css coding skills and many tests in order to be accomplished. If you still need guidance on this or you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you as we can’t offer customization services at the moment.

Thanks!

Andrei L.
tagDiv Member

Hi

Thanks for reporting this. I’ve made some testes on mi side and seems that the theme display in authors box every registered user without checking if have or not an author role. We will change this implementation in next theme update.

Thanks for your message!

Andrei L.
tagDiv Member

Hi

Try the solution indicated in this topic to fix the pagination issue for hompage: https://forum.tagdiv.com/topic/wordpress-4-4-1-pagination-new-fix/ but I cannot guarantee that will work as we didn’t test it with V 1.7 of the theme.

Also try to use this code in td_wp_booster_functions.php file: http://screencast.com/t/T1qCb2vBRX8

if(empty($query->is_feed)) {
if ( $paged > 1) {
$query->set( ‘offset’, intval($offset) + ( ( $paged – 1 ) * $limit ) );
} else {
$query->set( ‘offset’, intval($offset) );
}
}
This should fix the issue with the pagination on category page. If this does not work then the only solution is to update the theme at the current version available on themeforest, V2.3.5.
If you make any customizations in theme’s files it’s a good practice to keep track on them such that you can add them again after theme it’s updated. You can save your custom code in a text file on your computer then re-add it again in theme’s files but make sure it does not affect the new theme implementation. Also you can use the child theme provided with the theme to make some customizations, just make sure that the modified files can be overwritten in it. For more details about its usage with Newsmag theme check our documentation here: https://forum.tagdiv.com/newsmag-child-theme-support/ also WordPress’s documentation could help: https://codex.wordpress.org/Child_Themes

Thanks!

Andrei L.
tagDiv Member

Hi

The easiest way it’s by using media queries with css like in this example:

@media(max-width: 768px){
.container-for-mobile{
display: none;
}
}

This code will load the same content on mobile as on desktop but will hide the container-for-mobile container on screens with the width bigger than 769px. For more details about media queries usage you can check this link: http://www.w3schools.com/cssref/css3_pr_mediaquery.asp

Thanks!

Andrei L.
tagDiv Member

Hi

Try this css in theme panel > custom code > custom css and modify the fon value as you want:

.page-id-250 .td-pb-span4 .td_block_text_with_title{
font-size: 12px;
}

Thanks!

Andrei L.
tagDiv Member

Hi

You can insert a new container near page content in header.php file like here: http://screencast.com/t/XmNVmU8j0c http://screencast.com/t/cl1dXMVb In this container you can display any add, including a shortcode for a specific ad-spot using do_shortcode() function. http://screencast.com/t/Fbx66wcDI2m

Hope this help.
Thanks!

Andrei L.
tagDiv Member

Hi

You can modify the file corresponding with the header style used and add your code under the menu container. header is an example for header style 1: http://screencast.com/t/Sd3ksqnkfF Also you can use do_shortcode function if you’re using one of theme’s ad-spots to display the image: http://screencast.com/t/RejwRCvbdhttp://screencast.com/t/2vlRSiLqwPk

Hope this help.
Thanks!

Andrei L.
tagDiv Member

Hi

I am not sure what you mean bu if’re referring at the theme’s background click ad that was designed to work only with links. To change this implementation are required some customizations in theme’s files but I can’t offer now a solution. Basically you need to implement a system which can render a code like other ad-spots or to be able to accepts a shortcode as a parameter: http://screencast.com/t/0A8j4TfwM
This is a complex task as at them moment the background it’s controlled by javascript and implementing a new type of ads can create some conflicts.

Thanks!

Andrei L.
tagDiv Member

Hi

Theme’s width have a fixed value by 1021px: http://screencast.com/t/30okuI2ckA
Thanks!

Andrei L.
tagDiv Member

Hi

We cannot offer any review for Disqus plugin as it’s not tested to work with the theme. However from our reports this plugin works fine with the theme. For more details about how this plugin works you can cheek this links: https://disqus.com/home/channel/discussdisqus/?utm_campaign=kb_referral&utm_content=homepage_widget_link&utm_source=disqus&utm_medium=website

Thanks!

Andrei L.
tagDiv Member

Hi

The theme uses the default WordPress comments system so to receive an email when someone post a comment on you site you need to enable this option under Settings > Discussion: http://screencast.com/t/zqpSUaNxFkfV

Thanks!

Andrei L.
tagDiv Member

Hi

Please provide your site url so I can inspect this closer and get back to you with a more accurate answer.

Thanks!

Andrei L.
tagDiv Member

Hi

I am not sure I understand your issue or if you still have it.
The ad-sense ads sizes can be controlled from theme panel > ads section: http://screencast.com/t/ExPR3saPBYax For these ads will be applied sizes selected in indicated ares.
For more details about ad-system please check our documentation here: https://forum.tagdiv.com/header-ad/

Thanks!

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