Hi

The theme doesn’t have an option to disable a particular widget on mobile devices but this can be achieved with some custom css like this:

@media (max-width: 768px){
.widget-css-class{
display: none;
}
}

Thanks!

Hi

This happens because on the indicated pages the Visual Composer rows are full width: http://screencast.com/t/gOiOB6lys Please make sure that the the stretch row setting is set to default in Visual Composer: http://screencast.com/t/CQQE7jxuff9M clear all caches and test again.
To remove the spaces between the rows add this css in theme panel > custom code> custom css: http://screencast.com/t/epyvm6XATbh

.vc_row {
border-bottom: 0!important;
border-top-width: 0px !important;
}

Thanks!

Hi

I’ve checked this and is not a css issue. Seams that the plugin interprets the mega menu page as a post and display the icons there. I am not sure why this happens as I am not aware of plugins implementation but most likely you will need some tweaks in plugins files or in theme files in order to accommodate their’s functionalities. This is a complex task and I can’t provide a solution now. You can try to modify the function which generate the page mega menu if you want: http://screencast.com/t/SHE2jNG6 or also look in plugin’s files and try to identify where the problem could be.
Please consider that this is a complex task which require good coding skills. If you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you as we can’t offer customization services at the moment.

Thanks for the message!

Hi

Please address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-access so we can have a closer look at this and we will get back to your as soon as possible.

Thanks!

Hi

I’ve checked your site and noticed that on mobile version appear some js errors in browsers console: http://screencast.com/t/xcsqbBd1f5kf This errors seams to be related with theme’s js. Try to update that theme at the latest version available on themeforest: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ clear all caches and test again.

Thanks!

Hi

To display a specific background-image only for a page you need to modify the code and add a conditions in td_background_render.php like here: http://screencast.com/t/f8BmfkdQ

var image_jquery_obj = jQuery( '<img class=\'td-backstretch not-parallax\' src=\'<?php
                        if (is_page(page-id)){
                        echo 'your-image-url';
                        }
                        else {
                              echo $this->background_parameters['theme_bg_image'];
                           }

                        ?>\'>' );

To get the page id follow this link: http://screencast.com/t/5uHPkcDVC

Thanks!

• This reply was modified 10 years by Andrei L..

Hi

Try to update the theme at the latest version available on themeforest, V 2.3.5: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using and test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

Unfortunately the plugin is not tested to work with the theme and we cannot guarantee it will work 100%. Try to deactivate all plugins, leave just VC and WP Retina 2x, clear the cache and test again. If the problem persit please provide your site url so I can inspect it closer, maybe I can help you with it.

Thanks!

Hi

The theme doesn’t affect the feed system and doesn’t have any code related with it so you could search online for a way of changing it. I found here some useful information which may help you to customize the original feed system: https://codex.wordpress.org/Customizing_Feeds – http://www.wpbeginner.com/wp-tutorials/how-to-create-custom-rss-feeds-in-wordpress/
Please consider that this is a complex task which require good coding skills and if you can’t do it yourself my advice is to hire a developer to customize your site in this regard.

Thanks!

Hi

Usually the size of a feature image from post can’t be the same as the size of featured image used on modules. The theme uses thumbs to keep the page size as low as possible. For example the same a featured image displayed on td_module_mx6 will have a 238x138px size: http://screencast.com/t/QYUnc0y5PUR and when is displayed inside post content, default template in this case, the size is: 640x426px: http://screencast.com/t/P3ffwJEZ2Us Basicaly from the original image the theme crops different thumbs which are used in different modules and blocks.
The theme uses the same thumb for mobile version but in many cases the surface which must be covered it’s bigger then the thumb size. For example in this situation the featured image it’s smaller then the surface which must be covered and because it’s stretched by css its quality it’s a bit lower: http://screencast.com/t/BvRx8GzjlALm That usually depends by mobile device size.

Thanks!

Hi

I’ve test the current theme version available on themeforest with the bbpress plugin and works fine. We didn’t tested the plugins that you indicated with the theme so there is a chance to appear some conflicts with theirs usage. To display Visual Composer elements in footer you ca use do_shortcode function like here:
– edit the file corresponding with the footer template used and add this code where do you want to disply the visual composer elements: http://screencast.com/t/8KlxxnmFF4
– to get the shortcode create a blank page, add on it your block then switch in backend editor, copy the code and paste it inside do_shortcode function: http://screencast.com/t/1kwkgW7ZkgGB – http://screencast.com/t/vIJbntv0P
Also try to deactivate all plugins except Visual Composer and bbpres, clear all caches and test again.

Let us know how it goes.
Thanks!

Hi

Please check our documentation for more useful information in page speed regard: https://forum.tagdiv.com/how-to-make-the-site-faster/ Also you can check this topic, there are some useful information regarding Speed Booster usage: https://forum.tagdiv.com/topic/speed-booster-questions/

Hope this help.
Thanks!

Hi

Please check our documentation regarding the logo https://forum.tagdiv.com/newsmag-logo-favicon/ If you still can’t manage to solve this issue provide more details about it, also a screen pointing the issue will help or you can provide your site url so I can inspect this closer.

Thanks!

Hi

You can deactivate the post tile by commenting the indicated line from the loop file corresponding with the post template used: http://screencast.com/t/spX9EA6KfTtX Also the featured image can be deactivated from post content, from theme panel > post settings > featured image: http://screencast.com/t/5Q4OumpwHb0
Regarding the H! tag this will still be recognized even if it’s added between an element from Visual Composer.
I am not very sure how did you build your post so please provide more details about this or also you can provide the post content from text mode: http://screencast.com/t/XEUmvzlB via http://pastebin.com/ so I can duplicate the situation on my side and get back to you with a more specific answer.

Thanks!

Hi

Sorry for this inconveniences!
Basically all plugins are made to work on a wp default theme but on a custom premium theme such as newspaper, which contains many customizations and specific implementation for its features, would be a chance to appear some issues with plugins functionality. The conflicts appear because plugins and themes are written in many different ways, depending by author, and one feature from a theme may conflict with some other feature from a plugin.
Regarding the images and jetpack, absolutely do not use the photon feature of jetpack. I know jetpack is tested to work with our theme but not all of it’s features work. The photon feature cause this issues because works on the same system as the theme: it create and use new images thumbs based on img element size. Jetpack has lots of features and some of these create problems with our theme. The 2 known to cause problems are the jetpack mobile theme and the photon option.
I did not recommend using photon at all. I recommended you use jetpack but NOT with the photon feature. It does not work with the theme and it will not work in future updates as well unless we change our whole image implementation.
The smart list feature it’s tested ans works fine without photon module activated: http://screencast.com/t/8b7DhIFIKC5LTry

Thanks for your understanding!

Hi

I’ve test this on my side with the latest theme version and the pagination works fin on the search page, Try to update the theme at the latest version available on themeforest, V 6.6.4: https://forum.tagdiv.com/how-to-update-the-theme-2/ deactivate all plugins except Visual Composer, clear all caches and test again.

Let us know how it goes.
Thanks.

Hi

You can use the custom javascript field from theme panel as the code placed there will affect all pages. This javascript appear on every page in footer, you can see it here: http://screencast.com/t/A0x0U79Zct -http://screencast.com/t/Hu2SK6qR

Thanks!

Hi

Please check if the browser zoom it’s set to default value, because otherwise appear some issues with the layout http://screencast.com/t/o7zGWqA4aVW This is valid for all browsers. You can set the zoom at default value using CTRL+0 command.

Let me know how it goes.
Thanks!

Hi

The theme uses thumbs and for mobile devices to display the featured image: http://screencast.com/t/CDiVjcOMmSPF However the css is different depending by module layout. In some situation the image it’s stretched by css to fit the entire thumb area and its quality may be affected. You could try a plugin like WP Retina 2x: https://wordpress.org/plugins/wp-retina-2x/ to improve the images quality on mobile devices, or if this doesn’t work as expected try a bigger size image and see how it works.

Thanks!

Hi

I used the plugin with the basic Newsmag configuration:
-theme version : 2.3.5
-Visual Composer version 4.9
-MyEffecto version 2.7

I also used the plugin with a mega menu and seams to work fine: http://screencast.com/t/wG5kAddHgleh You can try to make a new local install on your computer, with the latest version of WordPress, the current version of the theme available on themeforest, V 2.3.5, Visual Composer and MyEffecto plugins and test again.

Thanks!

Hi @blmg1

Unfortunately the plugin is not tested to work with the theme and we cannot guarantee it will work 100%. We have not tested this plugin and we have no idea of the plugin functionality in order to provide an answer. Unfortunately time does not allow us to provide plugin implementation support.
If you really want to use this plugin we suggest you hire a freelancer from sites like http://studio.envato.com/ to help you with implementation.

Thank you for your understanding.

Hi @BradfordZone

As @Chris said you will need some custom code to exclude the posts from a child category to appear on main category page.

function exclude_categories() {
	$excluded = array( 'categoy_id' );
	if (is_category(parent_category)){
		set_query_var( 'category__not_in', $excluded );
	}
}
add_filter( 'pre_get_posts', 'exclude_categories' );

You need to replace the categoy_id with the id of the category which you want to exclude and also replace the parent_category with the id of the parent category like in this example: http://screencast.com/t/TaWyHKFniVI To get the category id follow this link: http://screencast.com/t/rs9qiFg9 You have to place your code in functions.php file.

Hope this help.
Thanks!

• This reply was modified 10 years by Andrei L..

Hi

Try this css in theme panel > custom code > custom css: http://screencast.com/t/Sx80PXfo

.td-post-content{
background-color: #26e27b;
}
.entry-title{
background-color: #a50026;
}

If this is not what you mean please provide more details so I can get back to you with a more specific details.

Thanks!

Hi

Please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

Try to clear all caches, deactivate all plugins, leave just Visual Composer active and test again, also verify the console for any errors while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If the problem persist check system status values: http://screencast.com/t/xp51Hx9TQf
Increase max_execution_time at least at 300 and the max_input_vars should be bigger than 2000. Those values are set in php.ini file so try to access it but note that some hosts may restrict the access at this file, if you don’t have access to it contact your host provider and let him know about this situation. Also check the WP_MEMORY_LIMIT from wp-config.php file, here it’s a guide regrading this
http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Let me know how it goes!
Thanks!