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tagDiv Member
I love to drive fast cars and to play Need for Speed! I enjoy to help customers tweak their websites for high performance! I’m a proud member of the tagDiv support team!
Andrei L.
tagDiv Member

Hi

The Speed Booster plugin isn’t included in Plugins panel: http://screencast.com/t/LHpTyLm2kM you have to install it via WordPress from Newspaper-tf\plugins: http://screencast.com/t/j5ee9XAXWt You can find some useful information about plugin’s usage in this topic: https://forum.tagdiv.com/topic/speed-booster-questions/ and also you can check our documentation regarding page speed here: https://forum.tagdiv.com/how-to-make-the-site-faster/

Hope this help.
Thanks!

Andrei L.
tagDiv Member

Hi

We’re sorry for the inconvenience. For the moment we have some issues with Social Counter plugin and theme’s developers works to fix them in shortest time possible. As soon as we will have a solution our documentation will be updated with the new instructions regarding plugin’s usage and also we will release an update which will contain the new version of Social Counter plugin.

Thanks for your understanding.

Andrei L.
tagDiv Member

Hi

Sorry for inconvenience.
We added a list with plugins with which we tested the Speed Booster plugin: http://screencast.com/t/vvuOf7xbR If a new plugin is installed Speed Booster automatically disables itself. We added this measure to avoid conflicts that may appear because some plugins may cause issues when you try to move their resources at the page bottom.
There’s no need to disable all plugins, you have to add them to the list and check if they work when Speed Booster is enabled. Here is an example for BuddyPress: http://screencast.com/t/yHjzKRY7l1pN

'buddypress/bp-loader.php'

Also as the BuddyPress to work fine when Speed Booster is active you need to comment this line: http://screencast.com/t/K8TyrTJ8PTmc

Thanks!

Andrei L.
tagDiv Member

Hi

1. 3. Please check in Visual Composer settings if this option is enabled: http://screencast.com/t/OeqvCNmGnf Also try to deactivate all plugins except VC, clear all caches and test again.
I’ve checked your site and usually loads fine: http://screencast.com/t/iUaEDuEEJR but sometimes seams that the theme’s css isn’t loaded: http://screencast.com/t/MxA8TA0r I am not sure what’s blocking the the css but you can try by viewing the site a few times in browser only with Visual Composer active, just to make sure that there is no conflict with some plugin.

2. This could be a cache issue so make sure that you’re empty all caches then test again.

4. The theme wasn’t designed to be full width, you will need custom modification to achieve that. However I’ve noticed that on the indicated page you have only single image blocks from VC. You can try the stretch row and content option of VC but I am not sure how will as wasn’t tested with the theme: http://screencast.com/t/pgZmuEkt I’ve made a quick test with this configurations and seams to work fine: http://screencast.com/t/RtPnmDjOZOhttp://screencast.com/t/doEVYIFrlmi http://screencast.com/t/tRlYotyvGsY

Hope this help.
Thanks!

Andrei L.
tagDiv Member

Hi

Try deactivate all plugins, to be sure that this issue is not caused by a plugin, clear all caches including browser cache and test again. Also try to switch to a default WP theme like Twenty Fifteen and test again.

Let us know how it goes.
Thanks!

  • This reply was modified 10 years by Andrei L..
Andrei L.
tagDiv Member

Hi

That happens because the td-more-articles-box container have a right: 0 position from the theme so try this css to remove it:

.td-front-end-display-block {
right: auto;
}

Thanks!

Andrei L.
tagDiv Member

Hi

This is the default behavior when you set you block this way. The filter does not detect which post is shown previously so these situations can occur. This is on our list of improvements and in a future update we hope we will be able to implement an option to make these random posts unique.
As an alternative you can sort your posts in a different way or use pagination so doubled posts will not be as obvious.

Thank you for your understanding!

Andrei L.
tagDiv Member

Hi

First you need to edit ads.php file and add this code like here: http://screencast.com/t/fuxJVOF4Q1K

<div class="left-img">
<?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]')?>
</div>
<div class="rigth-img">
<?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_2"]')?>
</div>

Then add this css in theme panel > custom code > custom css:

.left-img, .rigth-img{
display: inline-block;
}
.td-header-ad-wrap{
height: auto!important;
}

You need to insert your ad code in custom ad 1 and custom ad 2 from theme panel: http://screencast.com/t/2IncMW3yH2 or if you want a different ad spot just change the shortcode from ads.php file. The result should be like here: http://screencast.com/t/sym9GLVY

Hope this help.
Thanks!

  • This reply was modified 10 years by Andrei L..
Andrei L.
tagDiv Member

Hi

Please address us via email at contact@tagdiv.com and we will try to find a solution at your request in shortest time possible. Also include a link at this conversation.

Thanks!

Andrei L.
tagDiv Member

Hi

We didn’t tested UberMenu with the theme and I am not aware of it functionality. The theme have its own menu for mobiles and implementing a new one may require lots of customizations in and investigations such that the new menu to work fine on different mobile devices. Unfortunately we cannot offer custom work as we work hard on the development, updates, fixes and support. You can always get a freelancer from sites like: http://studio.envato.com/ if you don’t know how to do it yourself.

Thanks for the message!

Andrei L.
tagDiv Member
Ads - reply

Hi

Unfortunately we don’t plan to implement such a feature, sorry. We may change our mind in the future if more people will make similar requests, but I cannot promise anything.

Thanks for the message!

Andrei L.
tagDiv Member

Hi

Try to deactivate all plugins except Visual Composer, to be sure that this issue is not caused by a plugin, clear all caches and test again. Also check the values from system status: http://screencast.com/t/Wxky4KDu
max_input_vars should be above 2000 and max_execution_time should be 300.

Let me know how it goes.
Thanks!

Andrei L.
tagDiv Member

Hi

Please make sure that you named your new images with the same names as the original images, for exampletd_80x60.png/code>, td_100x70.png: http://screencast.com/t/HVH1nQk6

Let me know how it goes.
Thanks!

Andrei L.
tagDiv Member

Hi

Sorry for misunderstanding you, I didn’t understood your request correct.
This is a known problem and it’s still on our issue tracker. We could’t find a solution yet but theme’s developers do their’s best to solve this issue as soon as possible.

Sorry for inconvenience and thanks for understanding.
Thanks for the message!

Andrei L.
tagDiv Member

Hi

To display article ad depending by post’s category you need to edit td_module_single_base.php and modify the get_content() function: http://screencast.com/t/uspUfbvnJPD The sidebar ad and custom ads cant’t be displayed on posts depending by categories with the actual implementation of the theme. You will need to create a custom sidebar for each particular sidebar ad that you want to display, than assign the sidebar to posts from that category. For example if you want to display in sidebar ad X for posts from category Y, create a sidebar which contains the ad X and assign it to all posts from category Y.

Hope this help.
Thanks!

Andrei L.
tagDiv Member

Hi

You can find the Speed Booster plugin in Newsmag-tf\plugins folder: http://screencast.com/t/HWxm4UJ63MEQ

Thanks!

Andrei L.
tagDiv Member

Hi

This issue usually happens due to possible conflicts between theme’s lazy load script and some plugin. Try to deactivate all plugins except Visual Composer, clear all caches including browser cache and test again. Also you can try by turning off the lazy load animation from theme panel > template settings: http://screencast.com/t/3atzWAxqg9

Let me know how it goes.
Thanks!

Andrei L.
tagDiv Member

Hi

We have tested the theme security rigorously before releasing and also it was tested and analyzed by Envato reviewers and if would have any security issues would not pass their reviews.
Also I’ve test your site with a malware security scanner and fond some malicious activities: https://sitecheck.sucuri.net/results/pavlikeni.com/http://screencast.com/t/ktyzW0bxVB Checking our demo too can be seen that is no thread there so can’t be a theme’s issue: http://screencast.com/t/hfBXLFGJSqzD
Try to deactivate all plugins except Visual Composer, clear all caches and test again. Also I found here some resources that may help you fixing this iisues: http://smackdown.blogsblogsblogs.com/2008/06/24/how-to-completely-clean-your-hacked-wordpress-installation/http://vivavivugeek.blogspot.ro/2014/03/detect-and-remove-spam-seo-blackhat-seo.html

Hope this help.
Thanks!

Andrei L.
tagDiv Member

Hi

You can use Revolution Slider plugin, which it’s included in /plugins folder, to create a full width slider: http://screencast.com/t/5KiwDmuQwj You can find the installation steps of the plugin in our documentation here: https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ We have some demo sliders, in Newspaper-tf\demo_sliders folder, which you can use to became more familiar with plugins functionality: https://forum.tagdiv.com/import-revolution-sliders-on-demos/ and also you can check plugin’s official documentation for more details regarding the features available: http://www.themepunch.com/revslider-doc/welcome-slider-revolution/

Hope this help.
Thanks!

Andrei L.
tagDiv Member

Hi

I suspect that you added this button: http://screencast.com/t/su3fY2emkW using a plugin. I am not sure what plugins you’re using and how it works so please provide more details about the way you added the button and maybe I can help you. However if you’re using an untested plugin there is a chance to not work properly with the theme and you may need additional customization to correct it. Unfortunately we cannot offer custom work as we work hard on the development, updates, fixes and support but you can always get a freelancer from sites like: http://studio.envato.com/ to do this for you.

Thanks!

Andrei L.
tagDiv Member

Hi

The 500 error is usually a server side error meaning that there is something wrong but the server couldn’t provide more information about the problem. It is an general error usually caused by configuration issues with the websites programming, PHP or system permissions.
I found here some useful information about possible reasons of this errors and a few tips in order to fix it: http://pcsupport.about.com/od/findbyerrormessage/a/500servererror.htm
If you still can’t manage to solve this issue please provide the error log via http://pastebin.com/ so we can take a closer look at this issue.

Thanks!

Andrei L.
tagDiv Member

Hi

Try to clear all caches, deactivate all others plugins, live just Visual Composer, Woocommerce and Contact Form active and test again.
If the problem persist please provide your site url and more details about it so I can inspect this closer.
Thanks!

Andrei L.
tagDiv Member

Hi

To achieve that first you need to move this line of code here: http://screencast.com/t/UEVjibBSjg4t

<div class="avatar-img"> <?php echo get_avatar( get_the_author_meta( 'ID' )); ?> </div>

Then add this css in theme panel > custom code > custom css: http://screencast.com/t/LTSBs7WJjwsB

.avatar-img{
position: absolute;
}
.td_module_9 .item-details{
margin-left: 105px;
text-align: left;
 }
.td_module_9 .td-post-category {
margin-left: 0;
}

Thanks!

  • This reply was modified 10 years by Andrei L..
Andrei L.
tagDiv Member

Hi @NextdMedia and thanks @Chris S for your suggestions!

I’ve checked your site and noticed that the og:url property is not set correct: http://screencast.com/t/3NVjIRzGJ2 For more details about setting up the og properties you can check this link: http://ogp.me/ Also try this without any other plugins, leave just Visual Composer and SEO by Yoast active, clear all caches and test again.

Hope this help.
Thanks!

Andrei L.
tagDiv Member

Hi

Please check our documentation regarding menu customization: https://forum.tagdiv.com/newsmag-main-menu/https://forum.tagdiv.com/newsmag-mega-menu/

Let me know how it goes and provide more details if you need further instructions.
Thanks!

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