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Bettina
tagDiv Staff

Hello @cbisha !

If you want, we can take a look, investigate this issue and try to help you.

Thank you!

Bettina
tagDiv Staff

Hello Maneek!

You will need a SEO plugin for that. We recommend you to use the Yoast SEO plugin because it’s tested with our theme. Example: https://forum.tagdiv.com/facebook-share/
Check the configuration: https://forum.tagdiv.com/social-sharing/

Thank you!

Bettina
tagDiv Staff

Hello @seyfigo !

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificates and purchase codes
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key

Thank you!

Bettina
tagDiv Staff

Hello @jrvalle!

Did you set up a menu there in the tagdiv Composer, mobile viewport?
If yes, then deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Bettina
tagDiv Staff

Hello @raina!

I’m glad that you solved your issue.
Unfortunately, we can’t delete your database if you have any compromised files.
In the next update, you won’t have any issues because the new versions of the theme are not compromised.
But if you do not solve the issues before the update, then of course the issue will persist there.

Thank you!

Bettina
tagDiv Staff

Hello @elvisfrog!

Yes, those are the real techniques to find where the issue is. When you do something wrong, the composer will throw this error.
I’m glad that you solved this complex error.

Thank you for your feedback!

Bettina
tagDiv Staff

Hello @yanaguita !

Yes, because the theme color is red and not white. If you change it to a white color: https://prnt.sc/AbPAMy6qPGnW then it will display in a white color: https://prnt.sc/7IbtrQ8DImFw
You can use !important to have it always in white color that it will not be overwritten. The default color must be the first one in “var (first, second)”.

Thank you!

Bettina
tagDiv Staff

Hello!

You need to access wp-content/plugins/td-demo-cali-sight-pro/td-cali-sight-demo.php -> edit this word: https://prnt.sc/V9baIgiqRZMe SAVE and refresh your dashboard.

Thank you!

Bettina
tagDiv Staff

Hello Megan!

Everything is looking as it should in the tagdiv Composer, or not?

Thank you!

Bettina
tagDiv Staff

Hello @studentka!

The companies have the countries fields https://prnt.sc/OyZTxymljGf4 and not the jobs.
You can post more jobs on this site: https://prnt.sc/-jjR-oLxaKHJ
You can modify the structure as you like. Also, you can create your own CPTs and taxonomies.

Thank you!

Bettina
tagDiv Staff

Hello @odddic!

If you can’t find an element after you have hidden it on every viewport, check this thread for the solution: https://forum.tagdiv.com/topic/cssdisplay-show-or-hidden/

Thank you!

Bettina
tagDiv Staff

Hello Simon!

These are the default templates(you need to have the Standard Pack plugin installed and active) and they are not working as cloud templates: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you!

Bettina
tagDiv Staff

Hello Megan!

I know you had an issue there and you solved it because I’ve checked your website.
So, the next step is to re-index your website.
Make sure that any extra plugins or settings that you use do not influence this wrong display.

Thank you!

Bettina
tagDiv Staff

Hello Simon!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello @fogliam !

Unfortunately, we do not have any feature that adds the years automatically to the menu.

Thank you!

Bettina
tagDiv Staff

Hello @alex!

That aria label is not coming from our theme, that’s why we do not have what to modify.

Thank you for understanding!

Bettina
tagDiv Staff

Hello Eduard!

Please continue the discussion via email!

Thank you for your understanding!

Bettina
tagDiv Staff

Hello Pierre!

Did you solve the issue?

Thank you!

Bettina
tagDiv Staff

Hello Daniel!

If you upload an image that is little than your size from settings, then this could appear blurry and not high quality. I suggest you to upload the images in your Media Library in full size: https://prnt.sc/YzxtrT24bGKM

Thank you!

Bettina
tagDiv Staff

Hello @Raina!

Do you have the latest update of the theme, and have you tried the steps from above?
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Bettina
tagDiv Staff

Hello @lyon!

Our developers are aware of this issue, and we will try to provide a fix in one of the next updates.

Thank you so much for your understanding!

Bettina
tagDiv Staff

Hello @nicholasdunehew !

No, because you already have one. You can leave that option unchecked.
It is important to have access to the forum.

Thank you!

Bettina
tagDiv Staff

Hello @zfactor1111 !

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Bettina
tagDiv Staff

Hello Megan!

After every modification, you need to reindex your website on Google. It may take some more time.

Thank you!

Bettina
tagDiv Staff

Hello!

If you applied for a refund, then how and why should you use our theme?

Thank you!

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