Hello Maria!

You can use a license key for one single product(website). If you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.

Thank you!

Hello @rickyrt !

This is not AMP, but the mobile theme which has the same layout.
We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you need to use the mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

Hello @fabinhoalmeida !

We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello @poldino!

The extra class field you can find in the element’s settings at the bottom: https://prnt.sc/dSfISsRgDRx-
https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you!

Hello @ekiosk !

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key

Thank you!

Hello!

Check this topic: https://forum.tagdiv.com/topic/change-link-on-theme-header-login-to-something-custom/

Thank you!

Hello!

Check this option: https://prnt.sc/huBygoviZvEv and here are some settings: https://prnt.sc/Wu6MO6VDiCn0

Thank you!

Hello!

Then this issue is with the ad code and not the theme. The image should be loaded as a full HD image.

Thank you!

Hello!

Save and view in your frontend. It should work.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you

Thank you!

Hello @central!

Unfortunately, we do not have an option for this. You can only order the tags alphabetically.

Thank you!

Hello @ekiosk !

Deactivate all the non-tagdiv plugins and try again.
Please follow this guide: https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

Thank you!

Hello @central!

Unfortunately, you cannot have only the first letter of an entire tag word there.

Thank you!

Hello @elly!

Use only the mobile, so you won’t have other pages with amp. Uninstall the AMP plugin.

Thank you!

Hello!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Hello @elly!

I recommend you to use the other 2 mobile versions available in our theme: 1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

Thank you!

Hello @central!

The tags can be those letters from your screenshot.
You can exclude any tag from here: https://prnt.sc/guF9G_id6JGR

Thank you!

Hello @elly!

The AMP plugin creates this kind of pages: https://styleyoudo.com/exploring-the-art-of-lip-art-creative-expression-for-your-pout/?amp=1
I suggest you do not use it anymore.

Thank you!

Hello!

Make sure it is not because of this: We have some settings for the rows and different stretch sizes: https://www.screencast.com/t/bsbB5P97A
Press save and view the results in your frontend. Clear all the cache and check again.

Thank you!

Hello!

This is the way the filter is working. It will not automatically select or deselect the category.

Thank you!

Hello!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Hello !

I will add this bug on our investigation list!

Thank you !

Hello @partycaribbean !

Make sure you have the Standard Pack plugin installed and active in Newspaper -> Plugins.

Thank you!

Hello!

Which PHP version do you use?

Thank you!

Hello!

Please note that these settings: https://prnt.sc/SSXZZN5LJ3po will show only in the tab of your browser.
Please check this guide: https://forum.tagdiv.com/add-logo-newspaper/

Thank you!

Hello @partycaribbean !

I’m sorry, but we cannot provide support for untested plugins.

Thank you!