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Bettina
tagDiv Staff

Hello!

For me, it works the same with these settings: https://prnt.sc/ovllxNIxpKPe
Which settings have you applied to your content? Do you have some extra CSS code?

Thank you!

Bettina
tagDiv Staff

Hello!

For me, it seems to work well: https://prnt.sc/VrV7t2WFaYPc
Please try again and make sure the slug does not already exist there.
I used the CPT UI plugin.

Thank you!

Bettina
tagDiv Staff

Hello @forester !

Unfortunately, we don not have these features in our theme.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

Please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

This form is from WordPress, so the theme’s settings have no effect.
A workaround there could be to add some CSS code.

Thank you!

Bettina
tagDiv Staff

Hello @central!

I suggest you install, for example, the Members—Membership & User Role Editor Plugin.
Check the author rules and allow media upload. The button in the form content should appear for that author.

Thank you!

Bettina
tagDiv Staff
Bettina
tagDiv Staff

Hello Kaitlin!

Yes.

Thank you!

Bettina
tagDiv Staff

Hello!

Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello @mauta!

Please make sure that the plugins are up to date too. Check if you have the Standard Pack plugin installed and active in Newspaper -> Plugins.
Please execute these steps:
1. deactivate TagDiv Composer
2. uninstall (delete) TagDiv Composer
3. clear cache (if a cache plugin is present).
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if a cache plugin is present).

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we don’t have a carousel in our theme.

Thank you!

Bettina
tagDiv Staff

Hello @Prateek!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/amp-setup-in-transitional-mode/

Thank you!

Bettina
tagDiv Staff

Hello!

Check your settings there: right filter and no offset.

Thank you!

Bettina
tagDiv Staff

Hello @prateek !

Do you have the latest update of the theme and plugins?

Thank you!

Bettina
tagDiv Staff

Hello @Beisik!

There is a setting on the row to make it sticky; please disable the sticky from the Website Manager.

Thank you!

Bettina
tagDiv Staff

Hello @central!

Yes, you can add any element in the sidebar in the TagDiv Composer. If you add it to a template and make it global, then it will appear on every page that has assgned that template. You can build a sidebar with the TagDiv Composer. Steps:
1. Insert one new row (or delete an existing one).
2. Divide into two columns (2/3 + 1/3).
3. You can add whatever element you want into the second column and consider it a sidebar.

Thank you!

Bettina
tagDiv Staff

Hello @satyajit3097 !

Uninstall the Mobile theme plugin from Newspaper -> Plugins and see the results.

Thank you!

Bettina
tagDiv Staff

Hello @Prateek!

The sticky video player should appear in this part: https://prnt.sc/xeHVoxg9pRnI
The autoload feature should be enable it from here: https://www.screencast.com/t/JaSHpq10Y

Thank you!

Bettina
tagDiv Staff

Hello @ViktorTes !

Please provide more information about the issue you encounter, so I can understand and help you efficiently.

Thank you!

Bettina
tagDiv Staff

Hello Lasse!

What exactly is not displaying right on your website? Please provide more information about your issues so I can help you efficiently. We recommend that you always have the latest update of the theme and plugins in order to have access to the new features and fixes.

Thank you!

Bettina
tagDiv Staff

Hello @Prateek !

Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello @D!

Please edit the homepage with the TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better. Add your logo in your mobile header.

Thank you!

Bettina
tagDiv Staff

Hello Aurélien!

If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Thank you!

Bettina
tagDiv Staff

Hello Aurélien!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello Thomas!

We can take a look at this and investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

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