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Bettina
tagDiv Staff

Hello @tenacemente!

The design is changing, and if you install the demo with content, then all the content will be overwritten. Install a demo without content, and you’ll never lose your previous content.

Thank you!

Bettina
tagDiv Staff

Hello @brain916!

Please provide the URL, so I can check.

Thank you!

Bettina
tagDiv Staff

Hello @shivangtomar!

On every post made with the TagDiv Composer, you used that single template. You need to assign that template to other posts in order to have the same layout/design.
The page from your example (Short Code) is a page, not a post, so you cannot assign that single template. Because this page was not created with Composer, you cannot edit it with TagDiv Composer and eventually paste the sidebar created in your single template. 

A workaround there could be to create this page with the TagDiv Composer and then you can create that sidebar. Otherwise you can not display that sidebar on a default page.

Thank you!

Bettina
tagDiv Staff

Hello @perspektive!

Try to apply this CSS code:

.td-header-style-7 .td-header-sp-logo img {
top: 10px;
}

Thank you!

Bettina
tagDiv Staff

Hello!

We tried to add the options in the TagDiv Composer, for the other mobile versions.
The files for the Mobile theme can be found here: wp-content/plugins/td-composer/mobile/
I suggest you to use a child theme, because the child theme is not overwritten by the update.

Thank you!

Bettina
tagDiv Staff

Hello @shivangtomar!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there.

Thank you!

Bettina
tagDiv Staff

Hello @thatdev !

We need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello @willkar!

Unfortunately, this type of ACF is not supported.

Than you for understanding!

Bettina
tagDiv Staff

Hello!

The mobile theme does not have as many customization options as other mobile versions.
Please provide more information about what we did wrong. So we can fix it. 

Thank you!

Bettina
tagDiv Staff

Hello @thatdev !

After you click embed, you need to click on update, then preview.

Thank you!

Bettina
tagDiv Staff

Hello @PaoloVe !

Try to apply this CSS code:

.td-big-grid-flex .td-module-thumb .td-thumb-css{
transition: opacity 1s, transform 1s;
-webkit-transition: opacity 1s, transform 1s;
}

Thank you!

Bettina
tagDiv Staff

Hello @jtoney!

Please provide more information (screenshots or videos) about what exactly you need to achieve or what the issue is. Unfortunately, we do not have any videos that show how we’ve made a CPT demo, for example, if this is what you meant. But we have guides for every new feature we’ve introduced in the update.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, there are no options in order to achieve this.
This will require custom work which is not covered by the support team.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you so much for understanding!

Bettina
tagDiv Staff

Hello @sunilhzb1 !

This issue with the Mobile version on Desktop has been discussed already here: https://forum.tagdiv.com/topic/mobile-site-displaying-on-desktop-site/

We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. Edit the page with TagDiv Composer. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and design for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. For more information, please visit https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Bettina
tagDiv Staff

Hello @thatdev !

Can you please provide more information, screenshots/video about how you’ve added the video and where?

Thank you!

Bettina
tagDiv Staff

Hello @francescodanna02!

I’m sorry, but we cannot provide support for untested plugins.

Thank you for understanding!

Bettina
tagDiv Staff

Hello @jgeorgantzakos !

I was unable to access your website. 
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

We will be glad to help you!

Thank you!

Bettina
tagDiv Staff

Hello @kabash !

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

We will be glad to help you!

Thank you!

Bettina
tagDiv Staff

Hello @gerrit !

Please provide more information about the issue, screenshots/video. Also, which version of the theme are you using?

Thank you!

Bettina
tagDiv Staff

Hello @maguari !

I’m sorry, but we cannot provide support for untested plugins. Ask the developer of this plugin, too.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

You can create a duplicate template, change the value of the paragraph for the different case, and assign it to those posts.
If you do not want to modify the files, then you can modify it in a child theme: https://forum.tagdiv.com/the-child-theme-support-tutorial/
The code requires custom work, which is not covered by the support team.

Thank you for understanding!

Bettina
tagDiv Staff

Hello @jgeorgantzakos !

Unfortunately, I can’t check your website https://prnt.sc/ed9rPM6QMoQj

Thank you!

Bettina
tagDiv Staff

Hello @interwebsurfer !

You can import sections, pages, templates from that demo.
Only Newsletter works with Mailchimp: https://forum.tagdiv.com/the-newsletter-plugin/

Thank you!

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