Bettina Hello @wolfgang !
Our theme does not use any features from the WordPress Customizer. Try to update the WordPress version, it may help.
Thank you!
Bettina Hello @shivangtomar!
The administrators create the criteria there. Unfortunately, there are no settings to add or remove a field from that form.
Thank you!
Bettina Hello @edward1972 !
This template is using the cloud templates, so you have access to the new features from our theme. Check what’s new in every update: https://tagdiv.com/newspaper/?utm_source=forum&utm_medium=menu&utm_campaign=forum_loggedin&utm_content=91053
Please let me know about your issues (screenshots/video), so I can try to help you.
Thank you!
Bettina Hello @jtoney!
You can import the demo and delete elements that you do not need for your website.
The demo will come with the already-built CPTs: https://www.youtube.com/watch?v=IlrdY1EyZTA
Thank you!
Bettina Hello @ElkGroveNews !
Make sure you have all the tagdiv plugins installed, active and up to date: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Thank you!
Bettina Hello!
This should be a custom module because there are no settings to achieve this.
However, you can create a custom module for the flex block X and display your custom fields however you want. Also, you can modify the existing custom module in our new demos: https://forum.tagdiv.com/edit-modules-flex-block-x/
The code requires custom work, which is not covered by the support team.
Thank you for understanding!
Bettina Hello @Wolfgang !
For me, the WordPress Customizer works as expected with our theme and no errors are encountered.
As we have our builder, we recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Thank you!
Bettina Bettina Hello!
Unfortunately, it is not recommended to delete them because they are used for your website’s layout.
Thank you!
Bettina Hello @saggel!
You can change the width of the column with content and also for the content with sidebar.
Thank you!
Bettina Hello @BenFrench !
Our plugins are not set up to deactivate themselves. Make a test and deactivate ALL plugins except tagDiv ones. If you are using a cache plugin, deactivate it and see if the problem goes away.
Thank you!
Bettina Hello @kelvin!
Make a test and deactivate ALL plugins except tagDiv ones. If you are using a cache plugin, deactivate it and see if the problem goes away.
If the problem is still there, then we need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Bettina Hello @Kelvin!
We recommend using only one cache plugin, the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure
Do not use multiple cache plugins!
Thank you!
Bettina Hello @saggel!
Check the content width to be 100% and not 80%: https://prnt.sc/S1ReU8xdfy0s
Thank you!
Bettina Hello!
You can add a social link, check this topic: https://forum.tagdiv.com/topic/how-do-i-add-a-patreon-social-link/
Thank you!
Bettina Hello @dsarto!
I’m sorry, but we cannot provide support for untested plugins.
Thank you for understanding!
Bettina Bettina Hello @saggel!
In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Bettina Hello Waldes!
I’m sorry, but we cannot provide support for untested plugins.
Thank you for understanding!
Bettina Bettina Hello Ian!
Click-right and paste. Did you try?
Thank you!
Bettina Hello @kelvin!
I’ve checked in mobile and desktop view, and the images are displaying normally.
Please provide an example so that I can investigate the problem.
Thank you!
Bettina Hello!
Please note that page speed or optimization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Thank you!
Bettina 