Bettina Hello @yeeloon!
Yes. You can try with the inline text element: https://prnt.sc/4cFbDm8425jb
Thank you!
Bettina Hello @teknikhype!
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Thank you so much for understanding!
Bettina Hello @fconte174 !
Unfortunately, our theme does not have any options regarding RSS feeds, so those can be added only using a plugin.
Thank you!
Bettina Hello Ismail!
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Thank you so much for understanding!
Bettina Hello @bananaj !
Please note that PHP Snippets plugin is not tested with our theme and we can not provide support for untested plugins.
If I try to add the code into a new page: https://prnt.sc/MmOJmWbyzZKf, then it is working: https://prnt.sc/zhFR79SfoCOl
Thank you!
Bettina Hello @tenacemente!
It shouldn’t have happened like this. Please try and make a test if there is not a plugin conflict or a caching tool issue.
Thank you!
Bettina Hello @maguari !
Check out this thread: https://forum.tagdiv.com/topic/acf-extension-issue/
Thank you!
Bettina Hello @shivangtomar!
The code requires custom work, which is not covered by the support team. For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Thank you for understanding!
Bettina Hello @teknikhype!
Make a test and deactivate ALL plugins except tagDiv ones. If you are using a cache plugin, deactivate it and see if the problem goes away.
If the problem is still there, then we need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello @simoale18!
Make a test and deactivate ALL plugins except tagDiv ones. If you are using a cache plugin, deactivate it and see if the problem goes away.
Thank you!
Bettina Hello Ismail!
We need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello @yourin!
This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/an-issue-has-been-encountered-while-trying-to-validate-your-license-key-8/
Thank you!
Bettina Bettina Hello @anulagalewska!
Please uninstall it and see if the problem goes away.
Do not use both builders in the same page!
Thank you!
Bettina Hello @lbaddhan!
We need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello @teknikhype!
This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/error-imported-data-is-invalid-failed-to-update-the-theme-settings/
Thank you!
Bettina Hello!
I’ll add this to our investigation list so we can look into it as well.Can you please let us know which app you use to find the malware?
Thank you!
Bettina Hello Ismail!
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see if the problem goes away. Please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. install TagDiv Composer
4. activate TagDiv Composer
We have also a guide with some tips why our Composer is not working properly, please check: https://forum.tagdiv.com/tagdiv-composer-not-working/
Check some other possible factors which can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Let me know the results!
Thank you!
Bettina Hello @matiasgt!
Unfortunately, there is no option to edit that. Sorry!
Thank you for understanding!
Bettina Hello @Simoale18!
Can you please provide more information, screenshots/video about how you’ve added the video and where?
Thank you!
Bettina Hello @beppepicaro!
You can use a license key for one single product, but if you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
Thank you!
Bettina Hello @ekulsurtic!
Please note that Forminator plugin is not tested with our theme and we can not provide support for untested plugins.
Thank you for understanding!
Bettina Hello @lbaddhan!
These templates can not be edited with the tagdiv Composer.
We suggest customizing the old templates with child themes or setting them with the help of the theme panel settings.
Please note that the custom code requires custom work, which is not covered by the support team.
The easier method is to build your own single cloud post template without any custom code help by importing a blank template (in order to make it editable with the Composer): https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/ -> https://www.youtube.com/watch?v=SoGQ0d5kIBg
Thank you!
Bettina Hello @chehabb !
If you need a short menu for your mobile version, then you can create another menu with only 3 categories, save it, and choose it only for your mobile version from that dropdown. In this case, you’ll have two different menus. Choose the full menu for desktop and the menu with three categories for mobile.
Thank you!
Bettina Hello @TrackTollywood!
I think you have already some default sizes in the code and probably you can modify it.
Thank you!
