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Bettina
tagDiv Staff

Hello!

You understood me correctly. You can also check the zones: https://app.screencast.com/L6J83OrOiXV2p

Thank you!

Bettina
tagDiv Staff

Hello!

I’m glad that I could help you!

Have a nice day!

Bettina
tagDiv Staff

Hello!

Please make sure the settings in the header are correctly applied. Can you please provide your website link? Please make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Thank you!

Bettina
tagDiv Staff

Hello!

1. No. Check the URL to be the correct one.

2. Check this topic: https://forum.tagdiv.com/topic/impossible-to-remove-layer-image-animation/

Thank you!

Bettina
tagDiv Staff

Hello!

If you are referring to the block you see in one half, please swipe it with your fingers, and they will scroll horizontally. If there is anything else, please let me know.

Thank you!

Bettina
tagDiv Staff

Hello!

Yes, we know and try to solve this as soon as possible.
We’re sorry for the inconvenience!

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

We want to investigate your issue so we can see what is going on.
Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cpanel URL and credentials
– a link to this topic to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

Ensure the row under that space has no margin in the row’s CSS tab. Verify the elements from there, too.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Please make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic to identify you

We’ll check and try to help you as soon as possible!

Thank you!

Bettina
tagDiv Staff

Hello!

The problem could be with images that are not the same size. Also, you can adjust the media width value. Are they looking the same as in Gutenberg? Please also check the width of your rows in the tagdiv Composer because I see they are different.

Thank you!

Bettina
tagDiv Staff

Hello!

Please check those values: https://app.screencast.com/yhq3EHckIS8Bt

Thank you!

Bettina
tagDiv Staff

Hello!

You can deactivate the schema of your articles from Newspaper -> Theme panel -> Post Settings -> General post settings. If you use any other schema, please check the extra plugins you are using. It could be the schema from your SEO plugin that causes the issues.

Thank you!

Bettina
tagDiv Staff

Hello!

Strange! We would like to investigate your issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cpanel URL and credentials
– a link to this topic to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

Please check this guide as well: https://forum.tagdiv.com/tagdiv-composer-not-working/

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Go to Cloud Templates -> Taxonomies, add and install that template, and then edit it with the tagdiv Composer. Make sure that you import the custom module https://app.screencast.com/T2zJ1KM18Ysdk

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

I’m glad that I could help you!

Have a nice day!

Bettina
tagDiv Staff

Hello!

1. Please use the same header with the same menu. Clear the cache and try again.
Also, I recommend checking to see if there is no plugin conflict. Deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and check again. Somehow, you can see which plugin caused the issue.

2. This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello Sean!

I’ve checked your website, and it seems to work fine. Please re-check it in an incognito window.

Thank you!

Bettina
tagDiv Staff

Hello!

When I opened your website, it seemed to work fine. Please make sure it is not a caching issue.

Thank you!

Bettina
tagDiv Staff

Hello!

You can also ask your host to check what is happening with your website login.

Thank you!

Bettina
tagDiv Staff

Hello!

There are a lot of plugins, but depending on your website setup. For example, you can try: the WP Maintenance Mode & Coming Soon, SeedProd – Coming Soon & Maintenance Mode, LightStart – Maintenance Mode, Coming Soon, and Landing Pages, UnderConstructionPage.
Check Hostinger’s built-in options: Sometimes, Hostinger’s maintenance tools might conflict with third-party plugins.
Disable caching plugins temporarily: Some caching plugins (like LiteSpeed Cache or WP Rocket) can interfere with maintenance mode pages.
Test plugins on a staging site before activating them on the live website.

Thank you!

Bettina
tagDiv Staff

Hello!

For this caching issue, please address the issue to the Litespeed support. So they can help you with the plugin settings.
Make sure you do not use many caching tools. Try to disable all and let only the Litespeed. Ask your host to verify if you do not have any other caching tools, object cache etc.
Do you use the Mobile theme plugin or AMP?

Thank you!

Bettina
tagDiv Staff

Hello!

This demo uses listings and is a taxonomy template, so you can not assign it on any page; it is only on a taxonomy. When you install the demo without content, you need to set it up to look like in the demo. When you install it with content, then you need to have the ACF plugin installed and active. For more info, check this guide: https://forum.tagdiv.com/installing-demos/

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, I can’t see the screenshot. You need to optimize your website:
https://forum.tagdiv.com/how-to-make-the-site-faster/
Here are some tips to help you enhance your WordPress site’s page speed:

Optimize Images: Compress images before uploading them to your WordPress site. You can use plugins like WP Smush or EWWW Image Optimizer to automatically optimize images without losing quality.

Utilize Caching: Implement caching to reduce server load and speed up page loading times. WordPress caching plugins like WP Super Cache, WP Rocket, or W3 Total Cache can generate static HTML files of your pages to serve users instead of dynamically generating them each time.

Minify CSS and JavaScript: Minify your CSS and JavaScript files to remove unnecessary characters and reduce file sizes. This can be done manually or through plugins like Autoptimize, WP Rocket or W3 Total Cache.

Enable GZIP Compression: Enable GZIP compression on your server to reduce the size of files sent from your server to users’ browsers. Most hosting providers offer GZIP compression, but you can enable it through plugins like WP Rocket or W3 Total Cache.

Optimize Database: Regularly clean up and optimize your WordPress database to remove unnecessary data and improve performance. You can use plugins like WP-Optimize to automate this process.

Limit External Requests: Minimize the number of external requests your website makes by reducing the use of external scripts and widgets. Each external request adds overhead to your page’s loading time.

Enable Lazy Loading: Implement lazy loading for images, videos, and iframes so that they are only loaded when they are visible on the user’s screen. This can significantly reduce initial page loading times.

Optimize Server Response Time: Choose a reliable hosting provider with fast server response times. Consider using a content delivery network (CDN) to serve your content from servers closer to your users.

Regularly Update Plugins and Themes: Keep your WordPress core, plugins, and themes updated to the latest versions to ensure compatibility with the latest performance optimizations and security patches.
Ads can significantly impact the speed of your WordPress website since they often involve loading external resources and scripts. You can try to limit the number of ads, optimize ad sizes and formats, and implement lazy loading on your ads.

Limit the number of backups: https://app.screencast.com/M5Wco6Td6nymr

By following these tips, you can significantly improve the page speed of your WordPress website, leading to better user engagement, higher search engine rankings, and overall improved performance.

Thank you!

Bettina
tagDiv Staff

Hello!

I’ve tested it, and it works great: https://app.screencast.com/cbv9yDF6PaoQB. They are aligned as in the editor. Can you let me know the settings you’ve applied there?

Thank you!

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