Hello!

For example, if you add the element called “Icon” you can see the icons there: https://prnt.sc/KSPBk47yyrX0
Also, you can copy-paste some icons from here: https://unicode-table.com/en/

Thank you!

Hello!

If you disable our plugin and still you use some elements, then it will appear some code in place of the elements(my account-menu login and plans-button) from that plugin. So, before uninstalling the plugin, please delete the elements(tagDiv Opt-In Builder elements) from the TagDiv Composer.

There are 2 menu elements, first one is using a modal(page) and the second one is a normal menu which you can change it from Appearance -> Menus. The modal page can be edit it with the TagDiv Composer as well.

Thank you!

Hello!

Please check your first link: https://carro.gr/wp-content/uploads/gbg/Parts/0144/014408672-100×100.jpg which is not working, that’s why the image slider is not working. I discovered that you do not have the thumb 100 X 100 available in your media, because this link is working like that only: https://carro.gr/wp-content/uploads/gbg/Parts/0144/014408672.jpg

Please recheck and make the thumb 100 X 100 available, then the slider is should work well.

Let me know the results!

Thank you!

Hello!

A shortcode can be inserted in our theme only by using the element called “Column text” or “Text with title”. Now, it’s possible to be a plugin conflict there, but you can make a test on a test page.
“Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.

For the moment, we do not have an event plugin tested with our theme, but you can try one of those: https://bloggingwizard.com/best-wordpress-event-calendar-plugins/
We can’t say if they will work or not. You will have to test and see. Also please note that we don’t offer support for untested plugins.

Thank you for understanding!

Hello!

1. Unfortunately, we do not have recurring. But, you can do it manually.

2. The user can not delete the subscription from his account.

3. They can pay once, but when the plan expires, then they are asked to pay again.

Thank you!

Hello Lena!

Unfortunately, the video is not working on the mobile viewport.

Thank you!

Hello!

Unfortunately as our support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/ We cannot provide support for un-tested plugins.

Thank you for your understanding!

Hello!

The cloud templates do not have physical files on the server, instead they are saved in the database. So, if this code needs to be implemented in a file of any element in composer, then we need to investigate in which file is the right tag article.

Thank you!

Hello!

Every theme has their functions and features that works only with the theme’s plugins.
And it is not recommended to use 2 builders in the same time on a page.

Thank you!

Hello!

I’m sorry, but I do not understand what you mean. Could you please try to explain it once again?

Thank you!

Hello!

This issue about DOM Size has been already discussed here, please check: https://forum.tagdiv.com/topic/can-you-help-reduce-excessive-dom-size/ and here: https://forum.tagdiv.com/topic/dom-problems/

Thank you!

Hello!

Try to revert a revision for your homepage like in this example: https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/ -> https://i.imgur.com/jbmCnzm.png
Please provide your website link, so I can check the issue.

Thank you!

Hello!

You can use a different template on every article if you use a cloud template. You can duplicate a template, or install a new one and assign on the posts you like or create one from scratch by importing a blank template and build it as you like.
Check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/ ; Here I explained how to duplicate a header correctly and do some changes.

Thank you!

Hello!

It will not appear in the Cloud Templates. Please provide your website link.

Thank you!

Hello!

While you edit with the TagDiv Composer, set this on a row: https://prnt.sc/u2nqWn_HwiGb

Thank you!

Hello!

You can access the homepage and edit it with the TagDiv Composer(scroll till down for the footer). Click the row from footer and check in the CSS tab, you can see the background there and you can change it.

Thank you!

Hello Daniel!

Please let me know which modal you use and provide an URL, so I can check the issue.

Thank you!

Hello!

For me it is working. You have 38% performance on mobile and 82% performance on desktop.
You can request a refund here: https://themeforest.net/refund_requests/new and we will approve it as soon as possible and Envato will refund your money.

Thank you!

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Please provide more information about what you need to achieve exactly with that category template(which one).

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

You can let only one if it is easier for you.

Thank you!

Hello!

Check if you have some extra settings for the updates, maybe it could be a setting which do not let the plugins to be updated.

Thank you!

Hello!

If that page was not made with the tagDiv Composer, then this will happen.

Thank you!

Hello!

Please provide more information about your issues, screenshots or a video, so I can help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please make sure that when you upload an image, you choose full size: https://www.screencast.com/t/Oxue274e
Also, check the dimensions of your picture in the TagDiv Composer.

Thank you!

Hello Nour!

We do not encourage you to use Wp Bakery at all. Please note that the WP Bakery has a conflict with the TagDiv Composer. Please use only one builder and not both. So, I gladly recommend you to shift from WPBakery to Composer, because WPBakery is an old builder plugin. Please check our guide to know how to shift from WPBakery to Composer: https://www.screencast.com/t/6xLVMmlsY ; https://www.screencast.com/t/zWHrRmK1LQC ; https://www.screencast.com/t/vuFdT9Stx ; https://www.screencast.com/t/DWbSf3qj ; https://www.screencast.com/t/QuHyGccTK71v

Thank you!