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Bettina
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate more into this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello!

I just replied in your own topic, please check: https://forum.tagdiv.com/topic/header-in-mobile-version-is-different-then-pc-version/
Please let’s continue the discussion there and do not create another topic with the same issue.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, there is no setting or tested plugin with our theme in order to achieve this.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Please provide more information, screenshots and your website link in order to help you.

Thank you!

Bettina
tagDiv Staff

Hello!

According to Envato license terms, a theme can be used for a single end product (website):
https://themeforest.net/licenses/standard
https://themeforest.net/licenses/terms/regular

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, there you will find only homepage, header template and footer from that demo.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Did you solved your problem?

Thank you!

Bettina
tagDiv Staff

Hello!

If you want to use a mobile page, then you need to assign it to your homepage in order to be displayed. For more information about this mobile version please take a look in this article: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
We recommend using the WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Bettina
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate more into this issue and provide a fix. Also paste a link to this topic so we can easily identify you.

Thanks!

Bettina
tagDiv Staff

Hello!

First of all, please verify if you have the field offset clear with no space or value.
Unfortunately, if there is no setting for that, then you can not add the custom title there.

Thank you!

Bettina
tagDiv Staff

Hello!

I am not sure I fully understand what exactly you are looking to edit. Can you please provide a screenshot and more information about what you need to achieve ?

Thank you!

Bettina
tagDiv Staff

Hello!

You can filter multiple authors by ID: https://www.screencast.com/t/BbBTCYz1 or you can hide the name of the author from blocks by accessing Newspaper -> Theme panel -> Block settings -> Meta info on modules/blocks -> Show author name: disable.

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information, screenshots and your website link in order to help you.

Thank you!

Bettina
tagDiv Staff

Hello!

All seems to be alright now.
Did you solved your issue?
Please check for a plugin conflict and clear your cache.

Thank you!

Bettina
tagDiv Staff

Hello Marta!

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello!

If the problem is not solved, then please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello!

I tested on my end and it should display in one line. I think it is about some settings you set there. Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thank you!

Bettina
tagDiv Staff

Hi,

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
If the problem is not solved after that, then please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello!

Please check our documentation from here: https://forum.tagdiv.com/unique-articles/ or you can use an offset if you use a cloud template and not a default one.

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information, screenshots and your website link in order to help you.

Thank you!

Bettina
tagDiv Staff

Hello!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know about your results after update the theme and plugins!

Thank you!

Bettina
tagDiv Staff

Hello!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know about your results after update!

Thank you!

Bettina
tagDiv Staff

Hello!

This is strange. The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know about your results after the update!

Thank you!

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