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Bettina
tagDiv Staff

Hello!

I recommend you to try to use the staging plugin, so you won’t ruin your website, check also this article from here and give it a try: https://themeisle.com/blog/wordpress-staging-site/

Thank you!

Bettina
tagDiv Staff

Hello!

If I understand correctly, you need to have the login pop up from our login.
You need to wrap your login link with this class: “td-login-modal-js” and instead of the link type “#login-form”.

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Your request is on the list.
We will let you know in the future updates.

Thank you!

Bettina
tagDiv Staff

Hello!

Make sure you use this one: https://www.screencast.com/t/f371H4UFBrvC
I tested on my end and it seems to work just well.

Thank you!

Bettina
tagDiv Staff
CLS - reply

Hello!

Please provide me a screenshot with the place you want to have a fixed size and your website link in order to help you.

Thank you!

Bettina
tagDiv Staff

Hello!

If you have Mobile Theme installed and active, then you can not delete some elements from there, only if you will find in the settings(Newspaper -> Theme panel -> Mobile theme).
For more information about Mobile Theme, check our documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Bettina
tagDiv Staff

Hello!

Follow these steps:

1. Please make sure you don’t have Mobile Theme active and installed.
2. Delete the picture from here if you have one https://www.screencast.com/t/p92bTtthec1c
3. Set the color transparency here: https://www.screencast.com/t/qUJGD1USs

Thank you!

Bettina
tagDiv Staff

Hello!

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello!

If you sent an email, then we will take a look and will reply you as soon as possible.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

The page speed with a high score is not depending on a plugin, you should optimize your website.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
We tested our tool, and we have such great results!
Take a look in this topic because it could help you: https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

If it is deprecated, then it means no effect.

Thank you!

Bettina
tagDiv Staff

Hello!

If you sent an email, then we will take a look and will reply you as soon as possible.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

If you sent an email, then we will take a look and will reply you as soon as possible.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

If you sent an email, then we will take a look and will reply you as soon as possible.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

If you sent an email, then we will take a look and will reply you as soon as possible.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

The reason why the page looks like that in TagDiv Composer plugin is because originally, the page was created normally and not with the plugin. If you hit save while in Composer all of the page content will disappear because it is not seen as one of the plugin’s elements.
What you can do is to add all of the content into an element in Composer called ” Text with title ” for example.
For more information about this plugin, you can check our documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Bettina
tagDiv Staff

Hello!

This issue has been already discussed here: https://forum.tagdiv.com/topic/official-amp-for-wp-is-not-being-activated-in-my-theme-panel/

Thank you!

Bettina
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello!

Unfortunately, this plugin is not a tested one with our theme.
Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also, paste a link to this topic so we can easily identify you and provide all information, what error you find out regarding our theme.
Let us know and we will gladly assist you and see what can be done.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, in our theme there is no settings to achieve this or a tested plugin which can help you.

We are sorry for the inconvenience!

Bettina
tagDiv Staff

Hello!

You should be able to add an element called “Button” with TagDiv Composer in the header.
For more information about this plugin, please check our documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Bettina
tagDiv Staff

Hello!

Please check this documentation and give it a try: https://forum.tagdiv.com/font-customization/

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

The tagDiv Speed Booster plugin has become a deprecated plugin if you mean this.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, CPT and TagDiv Composer are not compatible.
For more information, check our documentation here:
https://forum.tagdiv.com/tagdiv-composer-tutorial/
https://forum.tagdiv.com/custom-post-type-support/

Thank you!

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