Hello!

In order to edit a page with TagDiv Composer you need to use a PRO/cloud template and not a default one. If you have a cloud/PRO template, but you can’t edit the footer, then edit your homepage with TagDiv Composer, scroll till footer, click on footer zone and you can edit it.

For more information about this plugin, check this tutorial: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Please take a look here also: https://forum.tagdiv.com/footer-templates/

Thank you!

Hello!

Edit that page normally and check the settings you use for the video and let me know.

Thank you!

Hello!

It should working like that.
Unfortunately, in our theme, we do not have this feature.

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

I just checked your website and it seems the Mobile Theme plugin is not active.
Normally it should work after installing the plugin.
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

Thank you!

Hello!

If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Better deactivate the plugin and see the results.
Please note that Mobile Theme can not be edited with TagDiv Composer.

Thank you!

Hello!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you for understanding!

Hello!

Please check which template you have assigned for the header in mobile version, desktop version and set it one for all.

You can try our newest tool called tagDiv CSS Analyzer which comes in handy to resolve some of your issues. Take a look at the video guide here: https://www.youtube.com/watch?v=tnkVapqhIHc
“This custom tool performs an automatic test to find missing CSS rules applied by user interaction. Moreover, you can manually interact with a chosen section/component from the page while the tool records all the involved CSS. It will generate the final CSS file for this page and also will split the rules in Critical CSS to be loaded in the website’s header.” ( https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/ )
We tested our tool on our demos, and we have such great results!
Take a look in this topic because it could help you: https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/

Thank you!

Hello!

Unfortunately, this issue is on the bug list.
Hope we can solve this as soon as possible.

Thank you!

Hello!

Then the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

We didn’t test it completely because this AMP update is a new one from WordPress.
So, till we test it and make another update with fixes, I recommend you to let the old version.

Thank you for understanding!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, access so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Add this CSS code in Newspaper -> Theme panel -> Custom code -> Custom CSS:

.td-post-featured-image img { width: 100%!important;}


Thank you!

Hello!

Normally, Mobile Theme should work very well with AMP.
I’m sure you have some missed configuration or a plugin conflict.
Please check first and then let us know about the results!

Thank you!

Hello!

We will take in consideration your query.

Thank you!

Hello!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello!

Unfortunately, these settings are not available for a default template.

Thank you!

Hello!

We are sorry for the inconvenience!
We will take in consideration your query.

Thank you for the request and proposal!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

If you want to hide that button on the mobile version, then try to add this code:

.td-scroll-up{ display: none !important;}

If you use Mobile Theme plugin, then you need to add this code in Newspaper -> Theme panel -> Mobile Theme -> Custom code.

Thank you!

Hello!

Please note that we try to answer to as many topics and emails we can.
Please be patient and we will let you know about this issue.

Thank you for understanding!

Hello!

When you add an ad with Ad box element, you will have in the CSS tab a place when you can add fixed width and height for the element.

Thank you!

Hello!

I am not sure I fully understand what you are looking to edit. Can you please provide a screenshot and more information about what you need to remove ?

Thank you!

Hello!

You can have a sticky menu only in a responsive version or mobile pages.
If you have installed Mobile Theme plugin, then you can not modify or customize it so much because Mobile Theme has its own design template.

Thank you for understanding!

Hello!

Please make sure your WordPress, theme and plugins are up to date because I just tested and the breadcrumbs are changing. The problem was in the old versions.
Also, try to disable and enable again.
Test it also if is working while the row is not sticky.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!