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Bettina
tagDiv Staff

Hello!

This template is from a plugin called Woocommerce and it is not customizable by TagDiv Composer. We have an element called WOO Shortcodes which you can place on any page you want in order to display your products.

Access Cloud Templates -> Add new -> https://www.screencast.com/t/wWqDQ3ym

In our theme we have a setting when you edit the post template with TagDiv Composer. You can enable/disable that setting like this: https://www.screencast.com/t/JaSHpq10Y

Thank you!

Bettina
tagDiv Staff

Hello!

It seems that you have a cloud template, which means you can edit the homepage, click on that row from your header, access the CSS tab of the header’s element and there you can find options to add padding in the top and in the bottom. So, in this mode you can adjust the height of your header.

Thank you!

Bettina
tagDiv Staff

Hello!

Usually it is temporary, and trying at a later time works. Or you could try the manual activation instead https://www.screencast.com/t/EL4k48Lq
If there still is a problem activating the theme with the key, please send us an email at contact@tagdiv.com and provide a link to the website, admin login, also the key. We will check.

Thank you!

Bettina
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

Our recommendation is the WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, as our support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/ We cannot provide support for un-tested plugins.

The issue is from a plugin conflict(maybe with exactly the same plugin you mentioned), that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you!

Bettina
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello!

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster ; make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

We tested our tool, and we have such great results!
Take a look in this topic because it could help you: https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, there is no setting to achieve that in our theme.

Thank you!

Bettina
tagDiv Staff

Hello!

You can set up the inner row like that: https://www.screencast.com/t/sAJLjcx8SJZ5
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

I am not sure I fully understand what you are looking to edit. Please provide more information about your issue and screenshots, so I can understand better and easily in order to help you.

Please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.

Thank you!

Bettina
tagDiv Staff

Hello!

Please take a closer look into our documentation:
https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Bettina
tagDiv Staff

Hello!

You can have a sticky menu only in a responsive version or mobile pages. Please check this topic: https://forum.tagdiv.com/topic/mobile-menu-58/

If you have installed Mobile Theme plugin, then you can not modify or customize it so much because Mobile Theme has its own design template.
For more information, check our documentation here:
https://forum.tagdiv.com/the-mobile-theme/
https://www.youtube.com/watch?v=SpGkOnJeNZY
https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

I just tested your website for example for the tag: wordpress and the link is redirecting to the tag page and not to the tag template.
Unfortunately, there is no setting to hide the URLs.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately as our support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/ We cannot provide support for un-tested plugins.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

Take a look in this topic because it could help you with CSS Analyzer: https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/
Related to Google Pagespeed, unfortunately, there is no button to hit and you’re score is high. You need to try to optimize your website and respect all conditions from that list.
If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/

We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, there is no setting for that.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Please reinstall Cloud Library and also TagDiv Composer plugin.
Make sure you have WordPress, theme and plugins up to date.

Thank you!

Bettina
tagDiv Staff

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide me a screenshot with exactly the place you need to hide them, also a website link.

Thank you!

Bettina
tagDiv Staff

Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/cls-issue-desktop-cloud-template/
Please check and give it a try!

Thank you!

Bettina
tagDiv Staff

Hello!

1. Mobile – Displays content using the Mobile Theme on small screen devices (no AMP)
2. Mobile+Amp – Displays content using the Mobile Theme on both mobiles and AMP
3. AMP – Uses the responsive version of the theme on small screen devices and Mobile Theme only on AMP.
For more information about those plugins, you can find in our documentation:
https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
https://forum.tagdiv.com/the-mobile-theme/
https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Bettina
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

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