Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Bettina
tagDiv Staff

Hello!

Edit with TagDiv Composer, click on your logo and you will find a setting called “Disable H1 on logo”.

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

No. I explain once again what I wanted to say: “channel ID” it is sorted correctly, “playlist id” it doesn’t sort the way you want because for the moment, there is no options for sorting the videos displayed.

Thank you!

Bettina
tagDiv Staff

Hello!

Usually, when you click on author name, you should be redirect to author page.
For the problem with the author links, maybe the author archives are disabled in the Yoast plugin, if they are author links will be redirected to the homepage. Check if that is the case: http://prntscr.com/mbwwuk after that clear all cache, purge CDN(if you are using) and check the results.
Also, please start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

You can select a column and set it sticky. Please note if you pass that row, then the sticky effect will disappear too.

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate your issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello!

Try to move the code line comments_template('', true) from the file single.php to another position in that file where you want to have the comments and it should work.

Thank you!

Bettina
tagDiv Staff

Hello!

Please continue the discussion via email.

Thank you!

Bettina
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hi!

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello!

Please verify if you have WP Bakery plugin and uninstall it because there is a conflict between TagDiv Composer and WP Bakery.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

Edit the homepage with TagDiv Composer, click on the header logo and you will have this setting: https://www.screencast.com/t/t61OOLjA5H63 ; where you can write a value for example: 100. You can adjust the image width how it fits you the best.

Thank you!

Bettina
tagDiv Staff

Hello!

Please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.

I search about your email but I didn’t found any one from you.
Please resend the email at contact@tagdiv.com and provide the following:

– admin url and credentials
– a link to this topic in order to identify you

We are sorry about this inconvenience!

Bettina
tagDiv Staff

Hello!

If you use Mobile Theme plugin and your page is made by TagDiv Composer, then that it is the problem. A solution for this could be to deactivate the Mobile Theme on that page. To do this, you need to edit the page normally and there you will find a setting in the right side.

Thank you!

Bettina
tagDiv Staff

Hello Stefane!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello!

Unfortunately, there is no setting to achieve that in our theme.

Thank you!

Bettina
tagDiv Staff

Hello!

Yes, you need to install it!
Please do step by step the configuration there and check if it is working for you.

Thank you!

Bettina
tagDiv Staff

Hello!

The link is working for me, and it is with your own topic where I replied to you for the same issue. Do not post another topic with the same issue!

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, there is no setting for logged users platform in our theme.
Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately as our support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/ We can not provide support for un-tested plugins.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

I just tested and it is working just fine on my end.
But, for example if you add a new video on your playlist on Youtube, and you want that video to appear first in the list, then this is not possible with our theme and will require custom work which is not covered by the support team.

Thank you!

Bettina
tagDiv Staff

Hello!

Please check this situation which you have too: https://stackoverflow.com/questions/62388944/linkedin-issue-sharing-remove-your-attachment-to-post-from-another-account

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Regarding to the Newsmag, you can post it with that account too, but please provide the necessary information in order to help you, and please post it into the Newsmag category.

Thank you!

Viewing 25 posts - 17,426 through 17,450 (of 20,833 total)