Hello!
That picture is just for explanation and it should not appear on your website.
What you want exactly to delete?
Please provide your website link in order to help you efficiently.
Thank you!
Hello!
This issue is on the list and will be resolved in the future updates.
Thank you for your understanding!
Hello!
If you use Mobile Theme plugin, then you should add the ads in Newspaper -> Theme panel -> Mobile Theme -> Mobile Ads.
Can you provide a screenshot with the error?
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello @quest4knowledge!
Please provide more information about your issue, also a link to your page where the issue is in order to help you.
Thank you!
Hello!
Check this topic where we discussed about this issue: https://forum.tagdiv.com/topic/wp_booster-error-on-single-more-from-author-box-in-td-composer-after-update/
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
The issue can be from a plugin conflict because I just tested and it is working well on my side, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello!
Please make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
That option for instagram sharing in posts does not exist, that’s why is not listed there.
If you want to set up your instagram link, then check in Theme Panel -> Social Networks.
Thank you!
Hello!
This issue has been discussed here: https://forum.tagdiv.com/topic/what-is-this-archive/
Hope that helps you!
Thank you!
Hello!
Check for a plugin conflict and also try to implement again and see the results!
We recommend using WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hello!
Follow this topic because it could help you: https://forum.tagdiv.com/topic/article-bottom-ad-not-working-on-smart-lists/
Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Thank you!
Hello!
I checked your website and it is displaying well.
Please note that all settings for Mobile Theme are located in Newspaper -> Theme panel -> Mobile Theme, so you can not make something sticky with TagDiv Composer for example.
Unfortunately, we don’t have a tested plugin for ads.
Thank you!
Hello!
Unfortunately, we do not have any settings for that in our theme.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Thank you!
Hello!
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!
Thank you!
Hello!
If you want to have 2 featured images for each post, one for the background and one for the thumb, then unfortunately, we don’t have that option.
Thank you!
Hello!
This situation appear when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!
Regarding to the ads, these should work when the settings are correct, if you don’t have some plugins which can interfere.
Thank you!
Hello!
If that element is part of the website content, then if you delete it from mobile, it will disappear also from other viewports.
Thank you!
Hello!
That’s a bit strange, because it is working well on my side when I was testing it and it should be in the chronological order by default.
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
It is possible to add a new one using child theme: https://forum.tagdiv.com/the-child-theme-support-tutorial/
Hope that helps you!
Thank you!
Hello!
Your image logo seems to be uploaded as 16px X 16px: https://sstmaster.com/wp-content/uploads/2021/01/sstmaster-favicon.jpg
Please upload bigger image logo in order to display your logo with a good quality.
Thank you!
Hello!
Please provide more information about what you need to achieve, also a screenshot in order to help you.
Thank you!
Hello!
I just checked your website and I can find that post in the search list: https://www.screencast.com/t/Ohd58fbn5
Thank you!