Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Bettina
tagDiv Staff

Hello!

That picture is just for explanation and it should not appear on your website.
What you want exactly to delete?
Please provide your website link in order to help you efficiently.

Thank you!

Bettina
tagDiv Staff

Hello!

This issue is on the list and will be resolved in the future updates.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

If you use Mobile Theme plugin, then you should add the ads in Newspaper -> Theme panel -> Mobile Theme -> Mobile Ads.
Can you provide a screenshot with the error?

Thank you!

Bettina
tagDiv Staff

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello @quest4knowledge!

Please provide more information about your issue, also a link to your page where the issue is in order to help you.

Thank you!

Bettina
tagDiv Staff

Hello!

Check this topic where we discussed about this issue: https://forum.tagdiv.com/topic/wp_booster-error-on-single-more-from-author-box-in-td-composer-after-update/

Thank you!

Bettina
tagDiv Staff

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

The issue can be from a plugin conflict because I just tested and it is working well on my side, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

That option for instagram sharing in posts does not exist, that’s why is not listed there.
If you want to set up your instagram link, then check in Theme Panel -> Social Networks.

Thank you!

Bettina
tagDiv Staff

Hello!

This issue has been discussed here: https://forum.tagdiv.com/topic/what-is-this-archive/

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @jasonpel!

We will take in consideration your query.

Thank you for the request and proposal!

Bettina
tagDiv Staff

Hello!

Check for a plugin conflict and also try to implement again and see the results!
We recommend using WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Bettina
tagDiv Staff

Hello!

Follow this topic because it could help you: https://forum.tagdiv.com/topic/article-bottom-ad-not-working-on-smart-lists/

Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Bettina
tagDiv Staff

Hello!

I checked your website and it is displaying well.
Please note that all settings for Mobile Theme are located in Newspaper -> Theme panel -> Mobile Theme, so you can not make something sticky with TagDiv Composer for example.
Unfortunately, we don’t have a tested plugin for ads.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we do not have any settings for that in our theme.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Bettina
tagDiv Staff

Hello!

Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

If you want to have 2 featured images for each post, one for the background and one for the thumb, then unfortunately, we don’t have that option.

Thank you!

Bettina
tagDiv Staff

Hello!

This situation appear when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!

Regarding to the ads, these should work when the settings are correct, if you don’t have some plugins which can interfere.

Thank you!

Bettina
tagDiv Staff

Hello!

If that element is part of the website content, then if you delete it from mobile, it will disappear also from other viewports.

Thank you!

Bettina
tagDiv Staff

Hello!

That’s a bit strange, because it is working well on my side when I was testing it and it should be in the chronological order by default.
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

It is possible to add a new one using child theme: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Your image logo seems to be uploaded as 16px X 16px: https://sstmaster.com/wp-content/uploads/2021/01/sstmaster-favicon.jpg
Please upload bigger image logo in order to display your logo with a good quality.

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information about what you need to achieve, also a screenshot in order to help you.

Thank you!

Bettina
tagDiv Staff

Hello!

I just checked your website and I can find that post in the search list: https://www.screencast.com/t/Ohd58fbn5

Thank you!

Viewing 25 posts - 18,001 through 18,025 (of 20,833 total)