Hello!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly is the issue there, and what exactly you need to achieve.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello!

Google frequently updates its search algorithms to improve the quality of search results, and these updates can impact how your site ranks in search results. Some common factors that might influence traffic drops include:

Algorithm Updates: Google rolls out updates to improve search quality. These updates can affect how your website is ranked.

SEO Practices: Changes in best practices or penalties for certain SEO tactics (like keyword stuffing or poor-quality backlinks) might affect your site’s ranking.

Content Relevance: If your content isn’t as relevant or useful compared to newer content, it might rank lower.

Technical Issues: Issues like slow page load times, broken links, or mobile usability problems can impact your rankings.

Competitor Activity: New content or improvements by competitors can affect your site’s visibility.

It’s a good idea to check Google Search Console for any notifications or insights about your site’s performance, and to review any recent changes you’ve made to your website.

Thank you!

Hello Bernd!

No. There is no recurring payment in Paypal. When a subscription expires, the user has to manually make the payment to activate it again.

Thank you!

Hello Bernd!

It’s a gradient there: https://app.screencast.com/AT1FaLeQQa0ol
There are also the settings for the fonts: https://app.screencast.com/6RrHkkdBmNYVP
Please note that mobile theme layout is limited in customizations.
We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

Hello!

I can see that your website historyexamprep.com is working well.
Did you solve the issue?

Thank you!

Hello!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly is the issue there, and what exactly you need to achieve.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello!

Please check the settings of that block from the tag page: filter and offset. Let the offset field be empty with no space, no value, and see the results: https://prnt.sc/26SoUFv7QzxG -> https://www.screencast.com/t/peVbVmUDE.

Thank you!

Hello!

Ok. You should install the Contact form plugin and build a simple contact form: https://forum.tagdiv.com/add-contact-form/. Or if you do not want any plugin, then check this guide: https://forum.tagdiv.com/create-form-contact-page/
Please provide screenshots with your issues and what exactly you need to achieve, so I can help you efficiently.

Thank you!

Hello!

Edit the homepage with the tagdiv composer, click on the row and make it sticky: https://app.screencast.com/FfEYlKtRcORTp You need to access your mobile viewport https://app.screencast.com/fHu1Rx3uG5DPP and add the logo element. Click on the logo element and check the settings carefully.

Thank you!

Hello!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/home-page-list-articles-in-the-shows-category-not-working/

Thank you!

Hello @luchtzak !

This is a caching issue. Please disable the cache plugin and try again.

Thank you!

Hello!

Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign/activate the license key

Thank you!

Hello!

Great! I’m glad!

Have a nice day!

Hello!

Please check if those options are enabled: https://app.screencast.com/QraEF3FK3gj0l -> https://forum.tagdiv.com/topic/cannot-see-header-menu-on-mobile-device/

Thank you!

Hello David!

If you build the pages with the tagdiv Composer, then you can copy-paste the code of that page from Gutenberg.
You can move the entire website with the help of the Duplicator plugin.

Thank you!

Hello!

Please check if those options are enabled: https://app.screencast.com/QraEF3FK3gj0l

Thank you!

Hello Bernd!

All the settings for the Mobile Menu can be found in the theme panel settings -> Mobile theme.

Thank you!

Hello Alexis Lambert!

Can you please provide more information about your issue?

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello!

Great! If you click on any element from the header and click on the zone words (Header menu) as in this screenshot: https://app.screencast.com/xEhMaYxkeQ4Tx, then you will get the zone settings.

Thank you!

Hello!

The theme panel settings contain all the settings you can apply to your website when using the default templates.
Enable this option: https://www.screencast.com/t/ejiNPCBF and choose the background color for your website.

Thank you!

Hello Vibeke!

Try to insert the logo from the Newspaper -> Theme panel settings -> Header -> Logo & Favicon.
You had an error called mixed content; that’s why I said to check the SSL.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign/activate the license key

Thank you!

Hello Vibeke!

Do you use Mobile theme plugin on your articles?
In addition, you have to use an SSL plugin: https://www.hostinger.com/tutorials/fix-mixed-content-wordpress -> https://wordpress.org/plugins/really-simple-ssl/

Thank you!

Hello!

Check this guide: https://wordpress.org/support/topic/how-to-translate-amp/

Thank you!

Hello Vibeke!

I’ve checked your website and I can see that the mobile logo looks great now.
Did you solve the issue?

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!