Hello @shawshawshaw!
Normally, this need to work like in this video: https://www.screencast.com/t/c3rExfqkjq2
If this is not working for you, then you need to start looking about a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
You can change that video by editing the page with TagDiv Composer plugin and edit the element.
For more information about the plugin, you can check also our documentation: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Let me know about your results!
Thank you!
Hello!
Please follow the steps from our guide and make sure you did it correctly: https://forum.tagdiv.com/ads-adsense-overview/
There you can find how to add correctly the code for header, sidebar, etc.
Thank you!
Hello!
You can import a “Blank Header Template” from Website Manager, enable sticky menu, and in the empty column you can add any elements that you need for creating a sticky menu.
Check this screenshot: https://www.screencast.com/t/6eAf7gzGf
Hope that helps you!
Thank you!
Hello!
Please use this CSS code:
.tdb-featured-image-bg {
border-radius: 9px !important;
}
Copy and paste this code here: Newspaper -> Theme panel -> Custom code -> Custom CSS.
Hope that helps you!
Thank you!
Hello!
Please provide me your website link in order to help you properly.
Thank you!
Hello !
I am not sure I fully understand what you are looking to edit. Can you please provide a screenshot in order to help you?
Thank you !
Hello !
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello!
If you use the default templates, then you can set up from Newspaper -> Theme panel -> Post settings like this: https://www.screencast.com/t/cUQWQUt4AR
But, if you use the cloud(PRO) templates, then you need to edit a post with TagDiv Composer plugin and add this element like in this screenshot: https://www.screencast.com/t/mkE07oj5PrZ
Hope that helps you!
Thank you!
Hello!
You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Ciao!
Please try to delete your cache from your browser and try again.
If the problem persist, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
You can choose which template you want to display from this list: https://www.screencast.com/t/c1dvhoyZ
You should be able to see your mobile page in that list.
Let me know about your results!
Thank you!
Hello!
Unfortunately, this will require custom work which is not covered by the support team.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Thank you!
Hello!
You can not modify the blockquote in the WP editor(back-end editor), but after you published the post, you can modify the element by TagDiv Composer like in this screenshot: https://www.screencast.com/t/OUJZoCzGtkB
Modify the first value which means the font size of blockquote.
Hope that helps you!
Thank you!
Hello!
If you want a responsive version in mobile devices, then you need to set up the header like this: https://www.screencast.com/t/6iQegxcTsqR
Make it global, then will appear the same header in desktop and also in mobile version.
Let me know about your results!
Thank you!
Hello!
Our theme is not tested with this kind of images at the moment.
Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Thank you!
Hello!
Our team is currently working for this issue and a solution will appear in the future updates.
Sorry for the inconvenience!
Hello !
We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello!
You can edit the template for example like this: https://www.screencast.com/t/rVpk12fySm and you can copy and paste this code from that page into another template page.
Let me know about your results!
Thank you!
Hello!
I checked your website and it seems you have installed Mobile theme plugin. If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with it’s own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Better deactivate the plugin and see the results.
Thank you!
Hello!
The favicon image should be displayed here in your browser like this: https://www.screencast.com/t/0e4DNZdO32Wy
Please try again to set up your image and make sure you have selected “save settings” also.
Let me know about your results!
Thank you!
Hello!
Please check if you can click on it and choose the color you want like in this video: https://www.screencast.com/t/i5Q9rChgF9r9
This is the normal way to function.
If in your case is not working like that, then please start looking for a plugin conflict.
Thank you!
Hello!
If you edit it with TagDiv Composer, you will have these settings to adjust the size:
https://www.screencast.com/t/Y8wZRb2Kv
https://www.screencast.com/t/vTRIjbpJ0
Hope that helps you!
Thank you!
Hello!
In the “Big Grid Flex” element, at that option you can add posts by category name and not an URL. It can not automatically get a tag from the URL, and you need to do it manually like in this screenshot: https://www.screencast.com/t/3PJuG6vM . Here you can see the name of slug you need to write it in the “Big Grid Flex” element and this is how it functions.
Hope that helps you!
Thank you!
Hello!
If you select a template for example and is not the one you want, then you can select the button called “Back” and not “X” like in this screenshot: https://www.screencast.com/t/1pxCHOWjJBe3
Thank you!