Hello @Nagarig!

Please try to add your code in Newspaper -> Theme panel -> Analytics/JS codes.
Hope that helps you!

Thank you!

Hello!

If you did it once, it should be working for all.

Thank you!

Hello!

Please copy-paste again the code. One point was missing. Please try again and let me know the results!

Thank you!

Hello!

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you!

Hello!

It should be working in this mode.
Please make sure if you copy the code from a single template for example, then you need to paste also in a single template and also delete the first then paste all code (not half) in the place.

Thank you!

Hello!

Please provide me a screenshot with the element you use and also the error which is displaying when you try to add a video in order to help you.

Thank you!

Hello!

Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also we have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/
Let me know about your results!

Thank you!

Hello!

Please make sure that you have activated the proper thumbs, in order to show the featured images properly.
This can be found in here: https://www.screencast.com/t/N18dR3qZrh

After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/

Thank you!

Hello!

It should be automatically up to date also the theme panel settings.
Please try to downgrade for an old update and then install the update again correctly.
If this problem persist, then we need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you!

Hello!

For each category you can display just one tag. You can not display more tags for the same block category element.

Thank you!

Hello!

If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with it’s own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Unfortunately, you can not customize your header in Mobile theme version like in your screenshot.

Thank you!

Hello!

Please use this CSS code:

.widget.td_block_template_14 .td-block-title a,.widget.td_block_template_14 .td-block-title span{
font-size: 19px !important;
text-align: center;
}

Add this code in Newspaper -> Theme panel -> Custom code -> Custom CSS.

Thank you!

Hello!

This situation appear when you are using the mobile theme plugin and the cache plugin that you have do not has options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!

Thank you!

Hello!

Please try removing and re-adding the API Key from instagram: https://forum.tagdiv.com/instagram-widget/
If the problem is not solved yet, then we need to take a look.
Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you!

Hello!

Please edit the page with TagDiv Composer, select the mobile viewport and set up also the row like stretch row.
It should be working.

Thank you!

Hello!

First, you need to verify if you upload the image in full size in the gallery because when you set up an image, you can select full size or another size also.
Let me know about your results!

Thank you!

Hello !

I am not sure I fully understand what you are looking to edit. Can you please provide a screenshot and more information about your issue?

Thank you !

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Also you can try remove and re-install the tagDiv Composer plugin.

Let me know the results.

Thank you!

Hello!

If you follow the steps, then please make sure you added the correct code.
Let me know about your results!

Thank you!

Hello!

Please make sure that you assigned the mobile pages correctly.
Also, if you have Mobile Theme installed, better deactivate it and see the results.
Let me know about your results!

Thank you!

Hello!

Please first verify this element(Flex Block 1) with TagDiv Composer plugin and check if the article image size is correct or not, then set it correctly.
If the article image size is correct and also you didn’t solved the issue, then you can upload again the images in full size and set it again.
Let me know about your results!

Thank you!

Hello!

Please make sure that you have activated the proper thumbs for the mobile theme. The mobile theme requires the “265×198” and the “741×486” thumbnail sizes in order to show the featured images properly.

This can be found in here: https://www.screencast.com/t/N18dR3qZrh

After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/

Thank you!

Hello!

First, you need to install WooCommerce plugin and then you can modify the page with TagDiv Composer plugin and add an element called “Woo Menu Cart”.
Hope that helps you!

Thank you!

Hello!

Unfortunately, there is no setting for this at the moment.
Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello!

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, it should work -> https://i.imgur.com/Hjpd1Qk.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http, you can do this using a plugin like this one -> https://wordpress.org/plugins/really-simple-ssl/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!