Hello!

This is a cache problem. Please try to disable all the caching tools that you are using and see the result.

Thank you!

Hello!

Unfortunately, I have no ETA right now. But we hope to fix it as soon as possible.

Thank you for understanding!

Hello!

Make sure you have the same menu selected in each viewport. Click on the viewport and click on the menu element to see the settings.

Thank you!

Hello!

You can try to fix it by using these classes: https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

Thank you!

Hello!

Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Let me know the results!

Thank you!

Hello!

Yes, you are right. I will add this request to our improvement list!

Thank you!

Hello!

Unfortunately, we have no tested plugins for this.

Thank you for understanding!

Hello @hadharm !

Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

1. The Sale tag is the default tag from Woocommerce. Unfortunately, there are no settings in the theme to affect that only some settings regarding the margin, padding, border, color.

2. Can you please provide more information about what you need to achieve exactly?

Thank you!

Hello!

Unfortunately, I can’t see any ad even here: https://app.screencast.com/AMKAsNm8lqKSU

Thank you!

Hello!

This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/.
Please make sure you did all the steps that I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/

Thank you!

Hello!

Unfortunately, we have not implemented that yet. I’ve added it to our improvement list!

Thank you for understanding!

Hello @DavidCLM !

This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/.
Please make sure you did all the steps that I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/

Thank you!

Hello!

Please provide more information(screenshots/video) about what exactly is the issue there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello!

Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello @Korik12!

Please provide more information(screenshots/video) about what exactly is the issue there, what exactly you need to achieve.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello!

Go to the Newspaper -> Plugins and activate the Standard Pack plugin in order to display the logo from the theme panel.
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hello!

Replace the colors variables with your own variables.

Thank you!

Hello!

This will require custom work, which is not covered by the support team.

Thank you so much for understanding!

Hello!

The global colors can be found in the Website Manager: https://forum.tagdiv.com/tagdiv-composer-website-manager/ 
We’ve applied the colors like variables because if you change the color in the Website Manager, then the same variable with another color chosen by you will be applied there.

Thank you!

Hello!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello Stephen!

If you revert the update, then it is working or not? It shouldn’t be from our theme. But we can check the issue exactly and try to help you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello @themastrem!

I recommend you use the responsive version and not the mobile theme + AMP, or only the mobile theme if you like the layout, but there are no more settings to customize it.

Thank you!

Hello Stephen!

It’s not from our theme. Please check the threads: https://wordpress.org/support/topic/classic-paragraph-block-causes-block-editor-error-in-widget-area/
https://wordpress.org/support/topic/your-site-doesnt-include-support-for-the-tadv-classic-paragraph-block/
Try to use the Classic Editor plugin instead of Gutenberg to see if you can edit the paragraphs.

Thank you!

Hello Han!

If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Support Hours (GMT+3)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you for understanding!