Hello!

Click on the zone header https://app.screencast.com/RjzXLkCD9YoxF and check if this option is not selected: https://app.screencast.com/sO5B85IdfV7lc or that you have no z-index value on the row/element: https://app.screencast.com/J3h2cZQuSkfBI
Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.

Thank you!

Hello!

You can change the categories names from Dashboard -> Posts -> Categories.

Thank you!

Hello!

Unfortunately, we have no option for this in our theme.

Thank you for understanding!

Hello Jean-Eudes!

Unfortunately, you can’t display them in the mega menu. You can display them in a normal menu that won’t take the subcategories automatically.

Thank you for understanding!

Hello!

You are using the mobile theme, and the logo text is black, the same as your mobile header color. Either change the logo from the theme panel or uninstall the mobile theme and use the other two mobile versions:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

Thank you!

Hello!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello Axel!

Check this guide: https://kinsta.com/blog/403-forbidden-error/
Also, please check this guide about deny code https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ -> https://i.imgur.com/U3tTmIx.png

Thank you!

Hello!

The modal will only open the page. But the element from the modal page will open the search template, and there are no settings to disable the search template from opening.

Thank you!

Hello!

I can see that the scroll is not working anymore on your website.
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Thank you!

Hello @Max!

Unfortunately, you can customize that. Sorry!

Thank you for understanding!

Hello Natalia!

It seems that I can’t check your website anymore. Make sure you have no offset in the block results.

Thank you!

Hello!

Please make sure you use the latest update of the WordPress, theme and plugins.
If you do not use default templates and styles, then you can deactivate the Standard Pack plugin.
Read this useful guide: https://forum.tagdiv.com/what-is-ajax-preloading/
Please note that page speed or optimization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
To increase the page speed you can check these similar topics for more solutions:
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.xtechkr.com/optimize-newspaper-theme/
– Check those guides : https://web.dev/lcp/ – > https://www.sqlpac.com/en/documents/google-pagespeeds-lighthouse-6-new-features-lcp-cls.html -> > https://wp-rocket.me/google-core-web-vitals-wordpress/improve-cumulative-layout-shift
– https://forum.tagdiv.com/topic/to-high-cumulative-layout-shift-in-mobile-theme/
Please check the tutorials from Google Pagespeed Insights and I’m sure you can increase the page speed.

Thank you!

Hello!

We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

1. I can see that you use the Mobile theme right now and you can try to add the shortcode in the mobile editor(check documentation) if this is from an external plugin.
2. Unfortunately, there are no options to display the CPTs as in the cloud templates. You can do that only with custom code. For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.
3. If you will use cloud templates, then there are some settings of the “Header live search” to specify the taxonomies, create some results sections and exclude posts/pages.
4. Unfortunately, we have no design idea for an alert box. But you can use a modal popup to build the one you like: https://forum.tagdiv.com/modal-popup/ You can trigger it as a button or page and it can open automatically or by clicking the button.
5. Check this thread: https://forum.tagdiv.com/topic/excessive-dom-size/

I hope that helps you!

Thank you!

Hello!

Yes, by using a custom module template: https://forum.tagdiv.com/modules-builder-newspaper-theme/
Create a new custom module template from Cloud Templates -> Modules.
On the homepage, you should add this element and select your custom module created from this dropdown: https://app.screencast.com/HkE4twhMYIwel

Thank you!

Hello Natalia!

It shouldn’t work randomly. By default, the search feature is the default WordPress one. https://www.wpbeginner.com/wp-tutorials/how-does-wordpress-search-work/
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Thank you!

Hello!

Of course. There are options to create a header for the flex block 1 with a custom title: https://app.screencast.com/wFRM1XMxSUgWV

Thank you!

Hello!

Yes. For example in the Interior Designer demo: https://app.screencast.com/SiEQewcVqrMC5

Thank you!

Hello!

Please use cloud templates. Edit the mobile viewport of the homepage, for example, and build the top menu, or copy and paste the row. I recommend using the shortcode “Mobile horizontal menu” that is scrollable: https://app.screencast.com/vAzcDNrV3jZlI

Thank you!

Hello!

You can set the image as a background on an element or row from the CSS tab of the element or row. For example: https://app.screencast.com/M8WZNKVExgAMw

Thank you!

Hello!

Unfortunately, we have no shortcode that will automatically post the videos from social media in your website.
We have a shortcode Instagram like this: https://forum.tagdiv.com/instagram-widget/
But, you can add some extra plugins or widgets into the templates by using the raw html, text with title or column title element.

Thank you!

Hello!

Try to apply these settings on a new row: https://app.screencast.com/htXHxd7HFLEAa -> https://app.screencast.com/NeLfzMLXi3QrZ

I hope that helps you!

Thank you!

Hello!

I’m glad I could help you!

Have a great day!

Hello!

Check in the TagDiv Composer and disable the H1. For example, H1 from logo(header, footer, mobile, sticky): https://forum.tagdiv.com/topic/6-h1-tags-on-front-page-bing-have-deindexed-my-site/

Thank you!

Hello!

We recommend the Wp Super Cache plugin.

Thank you!

Hello!

Check this guide: https://forum.tagdiv.com/create-frontend-submission-form/

Thank you!