Hello,

In most cases this is cache/cdn related.
Please only use wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
As a cdn we can only recommend cloudflare and these settings: https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Hello,

This could be because of the time-zone set in WP. Now I can see the latest post just fine: https://ncreview.com.au/2018/04/17/ncr-17-04-2018/
Please make sure you set the correct time zone in the wp settings.
Test this on a default wp theme as well.
As for the slide show gallery it could be a plugins conflict. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

You can control what a menu item displays if you access the menus section of WordPress and simply change the category. You can assign a mega menu to any category: https://forum.tagdiv.com/mega-menu/

Thank you!

For the moment we do not have such plans, but if this request becomes more popular we will consider implementing it into our theme. We have lots of request and have to prioritize based on popularity.

Thank you!

Hi,

This error only affects the back-end of your site. It will not affect the front-end.
In most cases this is a plugin issue. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Please provide a link to your site so we can inspect this form.

Thank you!

Hello,

Please check the theme panel here: https://www.screencast.com/t/pwEENUqFEGqZ

Thanks.

Replied in your other topic. Please do not post issues in unrelated topics.

Hi,

You can simply install the default demo and the site will look exactly like our demo: https://forum.tagdiv.com/installing-demos/

Thank you!

Hi,

The new update is scheduled to come out this week.

Thanks.

Hello,

Well you need coding skills to alter the code. If you do not have the proper coding skills needed, we suggest hiring a freelancer to help out with the modification needed.
Our theme does not have such a feature to provide so it has to be created.

Thank you!

Hello,

In order for FB to grab the proper image, you will need to install the seo yoast plugin and activate the OG image like so: https://forum.tagdiv.com/facebook-share/

Thank you!

Hello,

It shows up on the standard responsive theme, but if you use the mobile theme plugin, you also need to place your code here: https://www.screencast.com/t/Ek7UDEup

Thank you!

Hello,

Sorry but we have not tested calling the function from another file. It could require a lot more customization than expected as the function is complex and requests theme settings. You will need a freelancer in order to make this modification as we do not have a customization department to help with such tasks.

Thanks for understanding.

Hi,

The next big theme update will provide some cool new features which will also cover this topic. There is no release date set so I cannot say when it will come out, but it will be in the near future.

Thanks.

Hello,

You do not have to remove the demo in order to use multi-purpose elements. They can be accessed in the tagdiv composer once you install the multi-purpose plugin: https://www.screencast.com/t/RjyZUGniXY

Thank you!

Hello,

The title of the news ticker can be translated from the translation section of the theme panel: https://www.screencast.com/t/I3dbP68p

Thank you!

Hello,

Your next and previous posts display fine: https://www.screencast.com/t/0i8o6oNM8
Please provide more details to what you mean.

Thank you!

Hello,
Unfortunately the elements you added do not share the general block template. The block template for the entire site cna be changed from here: https://www.screencast.com/t/sc0nWe1NF
If you only changed it from the tagdiv composer, it will not affect other widgets.

Thanks.

Hello,

Unfortunately we have not tested these particular plugins so we do not know of their implementation requirements. Maybe some of our users have recommendations in this regard.

Thanks.

Hello,

You can wait a bit for google to index your site again or to use this guide:
https://yoast.com/how-to-get-google-to-crawl-your-site-faster/

Thank you!

Hello,

You can wait a bit for google to index your site again or to use this guide:
https://yoast.com/how-to-get-google-to-crawl-your-site-faster/

Thank you!

Hello,

You can wait a bit for google to index your site again or to use this guide:
https://yoast.com/how-to-get-google-to-crawl-your-site-faster/

Thank you!

Hello,

Our thee uses the default search of WordPress. It is a WordPress limitation. You will need a plugin that can provide advanced search features. Unfortunately I cannot make a recommendation.

Thanks.

Hello,

Sorry but if you use a big grid, you will not be able to get a sidebar next to it. It is not allowed in our theme. If you want to get rid of the whit space, simply use a full width grid and occupy the entire width of the screen above the sidebar./ Our theme does not have a scroll widget sidebar element where you can place a long sidebar on a fixed width and a scroll bar on it. Sorry. You can place them in the menu and I can provide a css to make it scrollable. Create the menu element and provide a link to your site and I will provide the code.

Thank you!