Hello,

Thank you for your suggestion. If this request becomes more popular, we will consider implementing them into our theme. We have lots of requests and have to prioritize based on popularity.

Thank you!

Hello,

Your site is not accessible from our end: https://www.screencast.com/t/XPmzZGkk30n
As for the css issue, This is usually caused by css optimization and cdn, as well as too many rewrites to the css code. Also a low page speed will also cause this effect to be more visible. Please check your host and cdn server and remove any css optimization.
Also. please make sure you use this guide: https://forum.tagdiv.com/how-to-make-the-site-faster/
as well as: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hello,

Sorry but you cannot use the tagdiv composer on other templates besides pages in our theme. If you want to change the latest articles settings please use this guide: https://forum.tagdiv.com/page-templates-2/

Thank you!

Hello,

Please provide a working link to your site and mention what color you would like the tile to be and I will provide the css code needed.

Thank you!

Hello,

We recommend to update the theme as well. We have not tested the weather widget in older versions of the theme. Please use this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

It’s not working on android either.

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

yes you can create as many sidebars as you want. Please read this guide: https://forum.tagdiv.com/sidebars-tutorial/

Thanks.

In order for me to say for sure why this happens I will need back-end access so I can see how the blocks are filtered.
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

OK,

Please contact us via email at contact@tagdiv.com and provide wp-admin and cpanel access so we can login and investigate.
Please also provide a link to this topic so we can identify you.

Thanks.

Hello,

The new update is scheduled to release this week.

Thanks.

The counter works fine, but you have to give it some time to update: https://www.screencast.com/t/UPMkRPhwJ8
It is not a live count and is affected by cache.

Thanks.

Hello,

There is a new theme update coming out this week which will fix the Instagram problem.

Thank you!

Hello,

Our theme does not have such an option. If you want to place the author avatar next to the meta info, you can use the method provided here: https://forum.tagdiv.com/topic/small-author-image-just-before-the-author-name-after-the-title-of-the-post/page/2/

Thank you!

Hello,

Our theme does not have such an option. If you want to place the author avatar next to the meta info, you can use the method provided here: https://forum.tagdiv.com/topic/small-author-image-just-before-the-author-name-after-the-title-of-the-post/page/2/

Thank you!

Hello,

The text can be changed from the translation section of the theme panel:
https://www.screencast.com/t/RzdoSxdD7FX

Thank you!

Hi,

Glad you solved the issues. Yes, they will not play well together. Wpbakery will work well and the tagdiv composer as well, but not both at the same time.

Thanks.

Hello,

Posts already have specific ad spots in our theme like so:
https://forum.tagdiv.com/article-ads/
These ad spots will place ads for all posts at once.

Thanks.

Hello,

In order to add a new sharing button. Please use this method: https://forum.tagdiv.com/topic/how-to-add-xing-as-a-social-network/

Thank you!

Hello,

Please follow these steps and try it again afterwards:

1. Please follow this guide and use the theme system status screen to make sure everything is set up properly: https://forum.tagdiv.com/system-status-parameters-guide/
2. Check to see if file permissions are set properly: http://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/
3. Disable all plugins and then clear all caching on your site.
4. Disable all firewalls/security or set them to ‘learning mode’
5. Import the demo again.

Thank you!

Hello,

Sorry but visual composer was never meant to work on posts. Please read this guide:
https://forum.tagdiv.com/how-to-use-visual-composer/
https://www.screencast.com/t/w6T49Yp214

Thank you for understanding.

Hello,

First, please make the implementation required in this file: https://forum.tagdiv.com/system-status-parameters-guide/
If it does not fix the problems, please test without plugins.
Also, you are not using the latest version. The latest version is 8.7.2
Also please also make sure you update the theme plugins as well because they will not update automatically. Please deactivate and delete the theme plugins and then install them again from the 8.7.2 theme folder.

Thank you!

Hello,

The url is not controlled by the theme. It will be the same on any other theme. It is created by the plugin.
This setting seems to remove the ‘forums’ in the url but it seems to be recommended by the plugin author to leave it on. I’m not sure of the implications will be in disabling this setting.

Thanks.

Hello,

For the moment this is not part of our future plans. If this request becomes more popular, we will consider implementing such a feature into our theme. We have lots of requests and have to prioritize based on popularity.
I;m not sure this solution will still work but you can give this a shot:

https://forum.tagdiv.com/topic/different-post-template-for-one-category/

Thanks.

Hello,
This is because you use the mobile theme plugin. Please read this guide: https://forum.tagdiv.com/the-mobile-theme/
If you want to have the same content on desktop and mobile devices, please disable the mobile theme plugin.

Thank you!

Hello,

When changing an image, you will have to change the name as well. This is how wordpress acts when replacing images. The image will not be replaced until it gets a new name.
The image cannot be found now: https://url/wp-content/uploads/2018/04/image.jpg
You might have a server side cache or a cdn server.

Thanks