Hello,

Where are you pressing the live preview? Is it the tagdiv composer preview button? Please provide more precise details.

Thanks.

Hello,

If you want to remove the post author from pages, it can be done from here: https://www.screencast.com/t/CQwxhODjpin
Unfortunately our theme does not have a multi-author possibility for posts.
As for the newsroom, you can create a separate page in the tagdiv composer and use the author box element.

Thank you!

Hello,

Unfortunately our theme can only go full width on pages using the tagdiv composer. Posts and categories cannot be full width at the moment.

Thank you for understanding.

Hello,

Unfortunately galleries open in a modal image by default a gallery cannot link to an attachment page in our theme. If you want the images to link to the attachment page, you should not use galleries.

Thanks.

Yes, the new theme version is out and the Instagram should work as expected now.
Please use this guide to update: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Thank you!

Hello,
You seem to have a problem. Your top category is missing. It should be there like my example.
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,
Sorry but our theme does not provide such options. Pleas read this forum topic for a solution into adding custom ads to the category templates via php code:
– https://forum.tagdiv.com/topic/place-ad-in-main-category-grid/
– https://forum.tagdiv.com/topic/how-to-add-or-created-ad-block-in-category-page/
Thank you!

Hello,

You can place the code in the head section here: https://www.screencast.com/t/JRW8EQ3iCI3

Thanks.

Hello,

The width can be controlled from the row settings, but you cannot reduce the space to narrower than the main content width. Sorry

Thanks.

Hello,

Sorry but the theme does not have any sort options for categories. You can try plugins that can offer such functionality.

Thank you!

Hello,

Rel=0 for a playlist needs to be added in the theme js files. Please check this topic:

https://forum.tagdiv.com/topic/disable-related-videos-in-youtube-playlist/

Thank you!

Hello,

The them post templates can be found under the main theme folder: https://www.screencast.com/t/ZgegJ9MH
Each post style has it’s own file.
As for the background image, it should be at least 1920×1080
Please make sure when uploading images you select the full size for that image, not a thumbnail of it: https://www.screencast.com/t/Hi8XPIHq0

Thanks

Hello,

The view count can be removed from each post in particular manually using this field:
Please check your screen options and make sure ‘custom fields’ is active.

Thanks.

Hello,

Your YouTube account provides just 2 subscribers on my end as well. It is a setting somewhere on YouTube preventing the proper subscribers from being grabbed. Test the counter on any other YouTube id and it will pull the correct sub count. Please check your YouTube account settings.
As for Instagram: please check this forum topic for a solution:
https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
Instagram made a few code changes that affected our Instagram widgets. Please use this temporary solution until the next theme update.

Thank you!

Hello,

It can be done. You can create a playlist element on a page and then access the back-end to copy the shortcode: https://www.screencast.com/t/JghgYAOlMaJf
Then place it on the sidebar in a text widget in text mode (not visual mode): https://www.screencast.com/t/73Z8efjCK0K

Thanks.

Hello.
But this is the default implementation of the theme if the option is active.
You want to show the full path to your post. Home->cat->subcat->post
here is an example of a post added to the new look sub-cat which is a sub of the fashion cat. The full path is shown: https://www.screencast.com/t/uiXQCB8jIq8b
If I disable the option I mentioned above, https://www.screencast.com/t/ANKziP4rBt
The option does exactly as you describe and need.

Thanks.

Hi,

Please add this code in your theme panel-> custom css box:

.menu-item-40906 .sub-menu{
height:500px;
overflow:scroll;
overflow-x:hidden;
}

You can change the height in pixels to the one you prefer

Thank you!

Hello,

!=false will not do it as there will still be cases in which the code will return true.

The proper code would be

and (stripos($the_component['file'], TEMPLATEPATH) === 0 )

Try it with 3 = as above and see if you still get the warning.
I will also add this to our buglist and fix it in the next theme version.

Thank you!

Hello,

Please check this forum topic for a solution:
https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
Instagram made a few code changes that affected our Instagram widgets. Please use this temporary solution until the next theme update.

Thank you!

Hello,

Our theme does not have any such ad spot. However, you can place an ad on a specific post template using a do_shortcode functions to call one of the ads in the theme panel ad spots. Here is an example where we call a custom ad 1 below the related articles on a post template:

code:
<?php echo do_shortcode ('[td_block_ad_box spot_id="custom_ad_1"]'); ?>

https://www.screencast.com/t/DwoJ3XNhyvc

You will have to add the code in every post template corresponding to each post style that you use on your site.

Thank you!

Hi,

Sure. Please check this topic:
– https://forum.tagdiv.com/topic/time-ago-feature-2/

Thanks

Sorry but your site is not accessible:
https://www.screencast.com/t/d9epv6e3eI

Thank you!

Hello,
Indeed if you use a standard logo and not a text logo, there will be no tagline displayed. If you need a tagline under the logo, it can only be added by customizing the header php file.
Here is an example of how you can add a tagline:

Step 1. Place this code in header-style-10.php
<div class="customtagline">
<p>Tagline text</p>
</div>
https://www.screencast.com/t/g4XAhsV6TZS

Step 2. Place this code in the theme panel-> custom code-> custom css section:

.customtagline{
display:table;
margin-left:Auto;
margin-right:auto;
font-size:14px;
}

Thanks.

Hello,

Please provide more details to your request so we can provide a proper answer. The ads work properly. What boxes are you referring to?

Thanks