Hello,

Please also use this guide to get the rest of the memory allocation in check:
https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hello,

Please add this css code to your theme panel custom css section:

.td_block_2 .td_module_6 .td-module-thumb{
display:none;
}
.td_block_2 .td_module_6 .item-details{
margin-left:0;
}

Thank you!

Please provide a link to your site so I can inspect why the code does not work.

Thanks.

Hello,

The latest articles section is controlled by the page template. Please read this guide: https://forum.tagdiv.com/page-templates-2/
In order to hide a sidebar ad, remove it from the widgets area https://www.screencast.com/t/bPGaCRU0Vu

You can place it again after you are done. You can use this guide to properly use the ad system in our theme: https://forum.tagdiv.com/ads-adsense-overview/

Thank you!

Hello,

Please provide a link to your site so we can inspect it.

Thank you!

Hello,

This issue happens because all your posts have an empty div with a FB id. https://www.screencast.com/t/aZ52OA9c5Jj
There is a css in our theme regarding that id that fixed a margin issue for facebook videos, but it seems the fb-root class is used in other places as well.
It could be a plugin that adds the div with the specific class to your posts.
You can use this quick fix for now:
*add this code in your theme panel custom code section:

.td-page-content p, .td-post-content p, .wpb_text_column p, .td_block_text_with_title p, .woocommerce #tab-description p, .mce-content-body p{
margin-bottom: 26px!important;
}

Thank you!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

Please also test the ad inside the post content directly to see if the ad gets delivered properly by google. You can also test it through an ad plugin such as adrotate which will bypass the theme ad system

Thank you!

Hello,

Yes you can create a custom sidebar for every page either by creating it in the widgets area as a standard sidebar, or simpler by splitting the row in the tagdiv composer and adding the elements directly on the page. You can try the affiliate html in a raw html element or in a column text element.

Thank you!

Hello,

There is nothing wrong with the comments. If you want to disable them from pages and categories as well, you will find the setting here: https://www.screencast.com/t/qlcwA33ad9

Thank you!

Hello,

Yes this is a default implementation when changing the image width. it will be aligned to the left. You can select to center the meta info though. That will center the image as well: https://www.screencast.com/t/l8T3RISj

Thank you!

Hello,

Unfortunately we have no time frame to provide. It is still in development and it could take a bit of time before we can actually add infinite scrolling on posts. This is not an immediate quick fix we can implement rapidly and it is not yet actually confirmed it will be implemented. The new system we are currently implementing will make it easier to make infinite scrolling but we are not yet sure it will make it in the next big theme update or it will have to wit for the ext one. Only our developers can decide and we do not yet have exact information to provide. It is still to early to say for sure. These things take time. We cannot rush the implementation.

Thank you for your understanding.

Replied via email.
Thank you!

This happens when creating 2 topics with the same issue. I got to your other topic before I saw this one so I could not have know you already checked for this issue.
If you still need us to login and investigate please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,
If you feel our theme or the support is not to your liking, you can request a refund here:
https://themeforest.net/refund_requests/new
Thanks.

Ok,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

If you do not understand the concept of $this then please read this guide: https://stackoverflow.com/questions/1523479/what-does-the-variable-this-mean-in-php
You can try to use acf’s advice on how to implement it:
https://www.advancedcustomfields.com/resources/how-to-get-values-from-another-post/

I hope this helps.

Hello,

The blank white screen is caused in most cases by poor ssl implementation. Most likely your site url is not the same as the home url. After you make the move to ssl, please make sure these 2 boxes show the same link with https in front: https://www.screencast.com/t/ouiuuHe7UaNh
The system status screen will usually let you know about this: https://www.screencast.com/t/rFGJQ7woAb

Let us know if you still have trouble with the composer.

Hi,

Sorry but our theme does not have such capabilities. You will have to use an ad plugin that can offer such functionality. Unfortunately I cannot recommend any as we have not tested ad plugins or skyscraper ads.

Thank you!

Hi,

Yes, a similar code could hide it but you can also hide it from the theme panel: https://www.screencast.com/t/0MQZjLdTFY

Thank you!

Hello,

Please make sure ssl is properly implemented on your site.
In order to properly implement ssl please follow these tutorials:
http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
https://css-tricks.com/moving-to-https-on-wordpress/
https://yoast.com/dev-blog/move-website-https-ssl/
https://forum.tagdiv.com/topic/moving-to-ssl/

I hope this helps.

Hello,

If you want to change the post title font weight, you will have to change it from here: https://www.screencast.com/t/ctReREnb
It depends on the module you use for your blog pages or the module used on the blocks you want changed.
For withing the article itself: https://www.screencast.com/t/Vs5Virke

Thank you!

Hello,

This is a strange issue. There should be no tie between the article edit and the post views.
I have tested this on my end but I could not decrease the post view no matter the user role I used to edit the post. It only went up as i viewed the post with different user roles.

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

These issues were already fixed in version 1.1 Please access your plugins section and check what version of the plugin you are using.
Download the theme again from envato and install the plugin again from the new package.

Thank you!

Hello,

You can make the top menu show up on mobile devices as well so the top menu sign in will work on mobiles as well. Please follow this topic: https://forum.tagdiv.com/topic/secondary-menu-3/

Thanks.