There is no more space to be added. The image is already in full size. It is the biggest size an image can have. Only if you do not use a sidebar on your post can you have bigger images. If you use a sidebar, 696 px is the biggest width an image can have. Altering the theme width is not easy. It can be done through customization which will not be easy as our theme width is not adjustable and all the theme elements have to be adjusted to the new width.

Thank you!

Hello,

If your site shows the mobile view on desktop that is a clear indicator of a caching issue. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you use cdn, please only use cloudflare and these settings: https://forum.tagdiv.com/cloudflare-cdn/

If your host provides a hosting side cache, please contact your host to disable it.

Thank you!

Hello,
The topic you mention refers to visual composer not tagdiv composer. If you have problems with the tagdiv composer first please disable all plugins except the page builder, clear cache and reset cdn files.
If the issue is still there, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hi,

Apart from this section that needs more content https://www.screencast.com/t/Dne2YEhGuzm , everything seems ok

Thanks.

Hello,

In the main theme package you will find a file named patch 8.0 to 8.2
That file contains all files changed between 8.0 and 8.2
Those files will need to be added to the child theme
If you seek the file changes from 8.1.2 to 8.2, here they are:
https://forum.tagdiv.com/topic/files-changed-from-8-1-to-8-2/
(this is only if you were up to date until 8.2. if not, use the patch files)
Thank you!

In header style 1, you cannot increase the logo size because of the ad placement. There is an ad spot for a header ad next to the logo that will not allow the logo to increase any further. Here is an example of the containers for header style 1: https://www.screencast.com/t/BdqiuefdvPPk
The logo has no place to increase further in size.

Thanks.

Hello,

If you want to show an image on a page, you can use the tiny mce editor, or an image box element or a single image element, but there is no way of showing the page featured image automatically. Sorry. Our theme does not have such functionality.

Thank you!

Hello,

A caching solution should not have any impact on your content. Please clear all caching from the plugin, from the browser and from the host if a hosting side cache is provided (best disabled from the host side)
If you still encounter issues, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.

Thank you!

Hello,
You can try to add this custom css in the theme panel custom css box:
.td-post-template-6 .td-full-screen-header-image-wrap{
height: 450px;
}
.td-post-template-6 .td-post-header-holder{
bottom: 250px;
}

Thank you!

Hello,
You can use this custom css:


.page .td-page-title span{
font-size:40px;
}

You can add it in the theme panel-> custom code-> advanced css section and change the size for each screen size in particular.

Thank you!

Hello,

Sorry but the child theme implementation in our theme is not automatic. You have to manually install it.

Thanks.

Hello,

The sections you mention are the ajax filters. Please read this guide to learn how to set them up https://forum.tagdiv.com/block-settings-guide/

Thank you!

Hello,

If you need a multi lingual site, the only tested and recommended plugin is WPML. It is unfortunately not a free plugin. There are free alternatives though but they are not tested. You can try q translate-x but keep in mind that it’s not tested, meaning that it could possibly create issues with our theme.

Thank you!

On smart list 4, the images if inserted in full size will be as big as the container meaning 696 px. They cannot be any bigger. Please check the size you insert images in and make sure you do not insert thumbnails of your images: https://www.screencast.com/t/JeVcnPA7cr8D

Thank you!

Hello,

Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate the issue.

Thank you!

OK, thank you for your suggestion. I will add this to our list and if this request becomes more popular we will consider implementing it into the final product. We have lots of requests and have to prioritize.

Thank you for your understanding.

OK, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.

Thank you!

If the code works in your custom css spot in the theme panel, it should also work in style.css. Add the code in the very bottom of style.css after the closing of all tags.
Then clear all caching.

Thank you!

Ok,

Please contact us via email@contact@tagdiv.com and provide wp-admin so we can take a look at the woocommerce block and inspect the possibilities

Thank you!

Ok, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.

Thank you!

Hello,

We use bbpress for our forum but it’s a customized version of it.

Thanks.

Hello,

I think you are referring to the automatic theme excerpts. On the posts you have shortcodes at the top, you will have to add a manual shortcode in this field: https://www.screencast.com/t/W1xPOw9ClP
https://codex.wordpress.org/Excerpt

Thank you!

Hello,

Sorry but our theme was built to ignore sticky posts. They conflicted with our theme modules and blocks and the dynamic content of these elements. The trick you can ,ake is to use a block where you filter the specific post. A separate block can have a sticky post using the post id filter, but not parts of a block.
This guide should help: https://forum.tagdiv.com/block-settings-guide/

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

The post view system in our theme will not count the smart list pages as separate views. A smart list gets only 1 view from the theme side even if scrolling to different pages of the smart list. Maybe google detects pages separately and that is why the number is so different. Unfortunately there is no fix for this. The theme will count using the theme counter and analytics counts using it’s own counter. There is no simple way to make them both work using the same parameters.

Thank you!