Hi,

If you use a background color or image, you will have to use the force full width options from here: https://www.screencast.com/t/Cg2DyB1t

Thank you!

Hello,

Unfortunately our theme does not have this option. If you want to have a separate logo, you should edit these files and add conditions checking for the page id:
You can use this function if you know your way around coding: https://developer.wordpress.org/reference/functions/is_page/
https://www.screencast.com/t/PxCJwi201

Thank you!

Hello,

Sorry but the mega menu does not have the functionality you seek. IT has no such capabilities at the moment. It cannot create a hierarchic structures of sub-menus and sub-sub menus.

Thank you!

No,
You do not need to pay for it to work properly. This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Please use ftp to update as it seems wordpress did not remove all of the folders. Choose the ftp method provided here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello,
You can hide elements at any time using css. Tagdiv composer allows you to add an extra class to a block and then you can use that class with css to hide the block in mobile screens. Here is an example: https://www.screencast.com/t/PRC1i1uUv
Then you can use this code:
.customclass{
display:none!
}
Add it in the theme panel under custom code for mobile devices(advanced css tab).

Thank you!

The post title hover color is grabbed on separate blocks from the block title background color if you have one set other than default Here is an example: https://www.screencast.com/t/WFF0XDqBRvZ

Thank you!

Hello,

I’m not sure what to disable. What is the code? what is the error? Please provide more details

Thank you!

Hello,

I have tested the revslider together with the tagdiv composer and I cannot see the issue.
Please create a new page and place reovlution slider in a column text using the shortcode implementation. If the issue still persists, please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate.

Thank you!

Hello,

Unfortunately i cannot say for sure why it happens. Jetpack has lots of settings and not all of them will work properly. Photon and the mobile theme are known to cause issues with our theme so there could be other settings as well that could be newly added and create problems. It could also be another plugin together with jetpack.
Try to run a few more tests and check your browser console.

Thank you!

Hi,

The child theme is for advanced users that make modifications in the theme code. I already provided the guide in my previous reply. That guide makes it clear you have to make a copy of the files and keep the folder structure intact.
Please also check https://codex.wordpress.org/Child_Themes

Thank you!

In order to not have this situation again, please structure all your questions and issues in separate topics. From now on, please create a new topic for each question in particular so we can track each and every question separately.

I understand the issue now. Please try to add the !important tag to your code:

td_block_9 .td_module_8 {
padding-bottom: 0!important;
margin-bottom: 0!important;
}

.td_block_17 .td_module_8 {
padding-bottom: 0!important;
margin-bottom: 0!important;
}

And then add it at the bottom of style.css
If it still does not work, please contact us via email at contact@tagdiv.com and provide wp-admin and ftp access so we can login and investiogate

Thanks.

Hello,

The hentry means you removed the post author or date. Google structured data requires both author and date to be present.
Check our official demo: https://search.google.com/structured-data/testing-tool/u/0/#url=https%3A%2F%2Fdemo.tagdiv.com%2Fnewspaper%2F

No errors are found. Please see google’s suggestions on the errors you have on your site in particular.

Thank you!

Hello,

No there is no setting that can enable or disable the search icon. Please provide a link to your site so we can inspect it.

Thank you!

Hello,

This could be a caching issue. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ For a cdn only use cloudflare and these settings: https://forum.tagdiv.com/cloudflare-cdn/
Hosts also provide caching solutions that most of the time users do not even know about. Please contact your host and ask for the removal of any caching solution from the server side.

Also make sure you enable this option: https://www.screencast.com/t/DxqFJNyGQ

Thank you!

Hello,

The envato plugin is faulty and provides errors in many cases. Use any of the other 3 methods of updating the theme. This happens on all themes, not just on our themes. The envato plugin is not very reliable. Our veteran users can confirm this.

Thank you!

Thank you for your suggestions. I will add them to our list for future updates and if this request becomes more popular, we will consider implementing such features.

Thank you!

Please contact us via email at contact@tagdiv.com and provide wp-admin so we can inspect the element.
Thank you!

Unfortunately there is no setting to remove the cropping system. If you use theme elements then the images will be cropped and thumbs created for them. Alternatively if you have coding skills you can try the theme api: https://www.screencast.com/t/CD8pHV72TL2 but please note there is no simple solution we can provide via the theme support. This represents customization and is not covered by the support.

Thank you!

hello,

1. The search button cannot be placed in the menu. You can create a new menu item though and use font awesome for menus and place a search icon in the menu. You can make it a custom link and use the search link as the target url. Then you simply remove the theme search from here: https://www.screencast.com/t/lEHxirAtRwE

2 The background for the sticky menu is the same one as the main menu. There are no different colors for the sticky menu and for the standard menu.

Thank you!

Hello,

The option works just fine on our end. We cannot see the issue you present. The field works as expected. You might have a plugin conflict going on that prevents the proper functionality of the theme. You might discover other fields that will not work properly in this case.

Thank you!

Hello,

Sorry but the author box will not allow html It will accept some tags but not all of them. It will strip the content of tags. Sorry but there is no simple method to implement spacing in the author description on the author template.

Thank you!

Hello,

Blocks cannot be used on categories. The page builder only works for pages. We have not encountered a page builder that can add blocks into categories. Sorry.

Thanks.

Hello,

1. Please activate this option in the theme panel: https://www.screencast.com/t/vSms9B0HwGsn
2. It could be the same cache issue. Please remove rocket loader from your cdn and only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
3. This is definitely a caching issue. You face the same issue that affects all of these parts of your site. Please use the guide above and if you use a cdn service please use this guide: https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Hello,

The mobile theme fonts can only be changed with css. Please add this code in your theme panel-> custom css box:

@media (max-width: 767px){
.post header .entry-title{
font-size:24px!important;
}}

Thank you!