Hello,

The post title in blocks can only be changed with custom css. Our theme has no option to change the post title colors on blocks. For that you will have to use this css:

.td-main-content-wrap .td_block_wrap h3>a{
color:red;
}
Or you can make the code more specific for each type of block. The code above changes the title colors for all blocks at once.

As for the post content color, you can change it from the theme panel:
https://www.screencast.com/t/fXf85nw5

Thank you!

Hello,

Sorry for the delay, we do not work on weekends.

We know of 3 possible causes for this issue.

1) The wp super cache setting to cache page. Please only use these settings in wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you use any other cache plugin, make sure you do not cache pages for known users or for logged in users depending on the plugin setting.

2) Do not use this setting in seo by yoast: https://www.screencast.com/t/n8Cc35EofLh

3) Editing a page that was previously built with another page builder.
You need to edit the page with the builder it was initially created with. Do not edit a page with tagdiv composer if it was not originally built with it. If you created your page in visual composer and then switched to our own page builder, you will have to re-create that page

Please test this on a brand new page with no existing content.

Thanks

Hello,

Please check your file permissions and re-save permalinks for issue 1.
For issue 2, it means your language does not use spacing. Please limit the excerpts by words,not by letters.

Thank you!

If you have been the victim of an attack, update your theme immediately to the latest version and use one of these guides:
http://securepress.org/tutorial-how-to-remove-malware.php
https://wordpress.org/support/topic/malware-removal
https://www.wordfence.com/docs/how-to-clean-a-hacked-wordpress-site-using-wordfence/

Here is a link for best WordPress security practices:

https://forum.tagdiv.com/topic/tutorial-good-basic-security-practices/

Thank you!

Please update your theme to the latest version as the fixes for the latest version are already implemented: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Yes we confirm that you have to update the theme to make the weather widget work again.
The site changed their code. We had to change our code accordingly.

Thank you!

Please check again. DO not confuse 8.1.2 with 8.2 They are 2 very different versions. Check the change log.

Thank you

Hello,

If you want to remove the option, please remove this part of the code:
https://www.screencast.com/t/2wwmqBLSps

Thank you!

Hello,

The caption has nothing to do with it. I cannot find any posts on your site though. It seems the functionality only works on posts.
Please add this code in the theme panel-> custom css box:
@media(max-width:500px){
.alignnone{
margin-left: auto;
margin-right: auto;
}
}

Thanks.

Hello,
In order to make a theme update hassle free, you should first know what the new update brings most important. If you update to newspaper 8, please note there is a new page builder that will activate automatically and it will create layout issues together with visual composer. You have been usign VC up to this point so now you have a choice.
1. Either continue using VC
2. switch to the new page builder and re-create your pages with it from scratch as it is a must

visual composer will still receive updates but we will not be adding any new elements to it from now on. We will develop our theme based on the tagdiv composer.
Only use 1 page builder though and disable the other no matter the choice made.

Once this is out of the way, you can simply use these guides:

https://forum.tagdiv.com/how-to-update-the-theme-2/

https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

The menu bar on mobile devices will disappear when scrolling down and appear again when scrolling up. I cannot see any disappearing menu bar when scrolling up though. It works just fine on our end. Please test from a different device.

Thank you!

Hello,

Automatic updates are a bad idea. You should never allow automatic updates for anything. Not wordpress, not plugins and not themes. You should have the chance to create a back-up before any update. The speedbooster plugin has nothing to do with the wp automatic updates however. It is complicated to install as it’s meant for advanced users. Try to make other implementation first before you get to the speedbooster plugin: https://forum.tagdiv.com/how-to-make-the-site-faster/

Thank you!

Hello,

Sorry but the theme has no settings for pinterest buttons. You will have to search for a plugin that can provide the needed functionality.

Thank you!

Hello,

Unfortunately a child theme is not update proof. A child theme is available in the main theme package. You have to download the full theme package from envato, not just the theme zip file. Please read this guide in order to implement a child theme if you want to make code customization to the theme: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Hello,

the page menu will not have sub-categories in it as it is no longer a category. It is a page. If you need a menu in that page you have to add it in that page using the page builder.

Thank you!

Hello,

The only tested and recommended plugins to use with our theme are these ones:

WP Super Cache- caching plugin

Contact form 7- used to make contact forms

bbPress- forum plugin

BuddyPress- social network plugin

Font Awesome 4 Menus- icon pack, supported in the theme menus

Jetpack- plugin with lots of features *it may slow down your site

WooCommerce- eCommerce solution

WordPress (Yoast) SEO- SEO plugin

Wp User Avatar- Change users avatars

WPML – multilingual plugin

Anything beyond this list is not tested and I cannot say for sure if it will work or not.
ActiveCampaign is not among the tested and recommended plugins so I cannot say for sure if it will work or not with our theme.

Thanks.

Hello,

Please use one of these 2 guides to properly install:
https://forum.tagdiv.com/install-via-ftp/
https://forum.tagdiv.com/install-via-wordpress/

Thank you!

Hello,

The more tag in WordPress is being ignored by the module sand blocks. Sorry, There are blocks that provide the read more button by default:
https://demo.tagdiv.com/newspaper/block-12/
https://demo.tagdiv.com/newspaper/block-13/
https://demo.tagdiv.com/newspaper/block-20/
https://demo.tagdiv.com/newspaper/block-22/
https://demo.tagdiv.com/newspaper/block-23/
https://demo.tagdiv.com/newspaper/block-24/

Thank you!

Hello,

You are missing the closing anchor tag. Please use this guide to learn how to add anchor tags: https://www.w3schools.com/tags/tag_a.asp
Make sure you have open and closing tags and no big red x in your html editor.

Thank you!

Please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate this issue. Please also post a link to this topic.

Thank you!

Hello,

There seems to be an array that is not defined in the code
https://www.screencast.com/t/ts1jNEt0msK
$td_tgm_theme_plugin[‘source’] is not defined

I have added this to our bug list for future updates and will pass this information on to the development team.

Sorry for the inconvenience.

Hello,

I cannot see any overstretching images now on your site. Maybe the cache needed to be cleared. I cannot see any image issues now. Correct me if I’m wrong though

Thanks.

Hello,

What browser are you using? Please test on a wp default theme also. We identified a few issues on Firefox with the latest version of VC but it also affects other themes.

Thanks.

Hello, When inserting images from the media library, please make sure you are not uploading a thumbnail of your image: https://www.screencast.com/t/JeVcnPA7cr8D
If this is not the issue, please provide more details to how you are inserting images.

Thank you!