Hello,

Please make the modification in the minified js as now the theme uses the min js version. Minify the cj you modified and replace the min js code with the new code.
You can see which file is being used in your page source: https://www.screencast.com/t/Ruh9SsvLEJ

Thank you!

Hello,

I cannot see the redaksi menu item at all now. I need to see the element and inspect it if I am to help.

Thank you!

Hello,

Please check the fonts section. Did you change anything? Did you make any updates before the issue happened? what has changed between the time it was working fine and now?

Thanks.

Hi,

1. The search button cannot be positioned inside the menu. It is a separate element and cannot be included in the menu.

2. Please check the theme colors section for the background color change: https://www.screencast.com/t/TKylRjVWLrY

Thank you!

Hello,

The hover colors for a block are grabbed from the theme accent color. The theme accent color defines multiple element hover colors so you should not have it set to white.

Thank you!

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

This is because you did not add any content for the mobile theme in the mobile editor.
Please use the mobile editor to create a mobile version of your page. This has to be done for all pages except the homepage.
Please follow this url: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello,
That is a theme file that was created for the live demo presentation page. You can ignore this issue as it will not affect your front-end. The file is called in the css file but it will not come up unti certain criteria are met. Only the development theme meets these criteria so the image is not being called directly on your site. The testing tool detects the css for this but the file ios not actually in use.
Please ignore these issues.

Thank you!

Sorry but there is only 1 location possible in the top bar. You can add different widgets to a page that will show different locations if you wish to do so but the top bar cannot display multiple locations for the weather widget.

Thank you!

Hello,
Sorry for the delay, we do not work on weekends.

We know of 3 possible causes for this issue.

1) The wp super cache setting to cache page. Please only use these settings in wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you use any other cache plugin, make sure you do not cache pages for known users or for logged in users depending on the plugin setting.

2) Do not use this setting in seo by yoast: https://www.screencast.com/t/n8Cc35EofLh

3) Editing a page that was previously built with another page builder.
You need to edit the page with the builder it was initially created with. Do not edit a page with tagdiv composer if it was not originally built with it. If you created your page in visual composer and then switched to our own page builder, you will have to re-create that page

Please test this on a brand new page with no existing content.

Thanks

Hi,

I’m not sure what you mean. The images appear fine. The theme has a cropping system and will cut images center top if that is what you mean. But it will not zoom in the image. It will only cut the thumbnails. Please read this guide: https://forum.tagdiv.com/featured-image/

Thank you!

Hello,

Sorry but the plugin you mention is not a tested and recommended plugin. I can’t say for sure if it will work or not, or what setting to apply or not to apply.

Thank you!

Hello,

This is usually a file permissions issue. Please check the codex: https://codex.wordpress.org/Changing_File_Permissions

Thank you!

The big red x is a major hint that you did not add the code properly. A big red x means there is an error. Please check your code in the custom css section.

Thank you!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hi
You can change the default headers colors from the theme panel: https://www.screencast.com/t/Hx87QqAPT
Thank you!

Hello,

I can’t see any of these issues. Your logo works fine on all devices and loads at the same time as the other elements.
Please test from a different device.

Thank you!

Hello,

Unfortunately I can’t say for sure. We do not own openweathermap.org. We only use the site api to get the info. We do not create the content. You should check with the site.

Thank you!

Hello,

We know of 3 possible causes for this issue.

1) The wp super cache setting to cache page. Please only use these settings in wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you use any other cache plugin, make sure you do not cache pages for known users or for logged in users depending on the plugin setting.

2) Do not use this setting in seo by yoast: https://www.screencast.com/t/n8Cc35EofLh

3) Editing a page that was previously built with another page builder.
You need to edit the page with the builder it was initially created with. Do not edit a page with tagdiv composer if it was not originally built with it. If you created your page in visual composer and then switched to our own page builder, you will have to re-create that page

Please test this on a brand new page with no existing content.

Thanks

Sorry but I cannot access your site. Please disable the tagdiv composer plugin if you use visual composer. Layout issues usually happen when using 2 page builder at once.

Thank you!

Sorry but I cannot access your site: https://www.screencast.com/t/FtbkIfgJc
I will need to be able to access it if I am to help in the issue.

Thank you!

Hello,

You can limit the excerpt and title for a block in the excerpts section of the theme panel
Please read this guide: https://forum.tagdiv.com/excerpts-introduction/

Thank you!

Hello

The color of a heading is changed in the block settings directly under the block title: https://www.screencast.com/t/a9sjcS50u

Thanks.

Hello.

Please check the theme panel under the social networks tab. If you add a link to any at all field in there, it will show an icon in the top bar and footer for that network.

Thank you!

Hello,

You can use the theme sorting options to show the exact posts you want in a block. Please use this guide: https://forum.tagdiv.com/block-settings-guide/ Check the post id filter

Thank you!