Hello,

Please use this guide to properly install the mobile plugin: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

hello,

Unfortunately without inspecting the site itself we cannot offer any insight. We have to see the site and use the browser inspector to see the code and why the image gets a low quality thumb.

Thank you!

Your users should not have access to the back-end though. There are tons of other settings that can be accessed if your users have access to the back-end. Please read this guide about user roles and capabilities and limit users to the front-end: https://codex.wordpress.org/Roles_and_Capabilities

Thank you!

Hello,

If you want to align an image right, do not do it from coding. WordPress lets you align images. Please use the wp button to align it right: https://www.screencast.com/t/JHR9wolLrm

Thank you!

Hello,
We provide different blocks and modules for users to choose from in different sizes. The user can choose the block he/she prefers on the site. This means providing different sizes for thumbs as well so users have a choice. I;m not sure what you mean about the titles. you can change the font size for each title and have it as big as you want. I cannot see any issues with the titles. Sorry.

Thanks.

Hello,

I think you are referring to the footer predefined data. Please read this guide:
https://forum.tagdiv.com/newsmag-footer-templates-2/

Thank you!

Hi,

Please access the wordpress menus section and check under locations. Create a a new menu and assign it as a footer menu: https://www.screencast.com/t/AnSAazADt0V

Thank you!

Hi,

The politics slider can be found in the main theme package like so: https://www.screencast.com/t/jRCylfECLzQ
You must download the full package from envato though. Not just the theme zip file.

Thank you!

Thank you for your suggestion!

OK, glad you found the code you were looking for. Let us know if you need further assistance.
Thank you!

Hello,

If you want to remove the random part, please delete this part of the code: https://www.screencast.com/t/Sh9vdFjzYlo

Sorry but adding new sorting option for the moment is not a priority as we do not have many requests in this regard. We have many user requests and have to prioritize.

Thank you!

Hello,
Please add this css to the theme panel-> custom css box:

.widget a:hover{
color:#e56e04;
}

Thank you!

Hello,

The block title style can be changed from the tagdiv composer: https://forum.tagdiv.com/block-settings-guide/
The color can be changed in the theme panel: https://www.screencast.com/t/kXQyEht7z
A block title can be removed if you do not type anything in the block title field when creating or editing a block.
As for the block meta info: https://www.screencast.com/t/galPz7r6Pa

Thank you!

Hello,

I see you use really big thumbs on your site so in this case you need big images for proper results. 1024×768 would be a proper size for your images given the layout.

Thank you!

Hello.

Before editing the dB, try to disable all plugins except the page builder, clear cache and reset cdn files. Then test again.

Thank you!
Bogdan B

Hello,

Sorry but there is no section of the theme panel for adding code to functions.php. Yopu will have top use the cpanel file explorer or FTP.

Thank you!

Hello,

Please check this guide: https://forum.tagdiv.com/how-to-make-the-site-faster/
There is a section destined for gzip compression in that guide.

Thank you!

Hello,

Please check the post loop settings and sidebar of this section from the page templates: https://forum.tagdiv.com/page-templates-2/

Thank you!

Hello,
This is not a bug. It is a caching problem. Please disable your cache plugin or hosting side cache and only use wp super cache and these settings:
https://forum.tagdiv.com/cache-plugin-install-and-configure/
For CDN we only recommend cloudflare and these settings:
https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Hello,
This is not a bug. It is a caching problem. Please disable your cache plugin or hosting side cache and only use wp super cache and these settings:
https://forum.tagdiv.com/cache-plugin-install-and-configure/
For CDN we only recommend cloudflare and these settings:
https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thanks

Hello,

You can simply set a background color from here: https://www.screencast.com/t/uaC98zAybx
And you will have a boxed layout with a background color

Thank you!

Hello,

The category tag on blocks will not grab the color of the category you set in the category settings. That is for posts only. On blocks, all of the category tags have the same color. You can only apply the color of the tag but it will affect all tags at once.

example:
.td-post-category, .td-meta-info-container .td-post-category{
background-color:Red
}

Thank you!

Hello,

Staging environments do not count in the license. You can use the theme on staging sites freely as long as it’s not an end product, meaning a live, working, final website.
Here are the details: https://themeforest.net/licenses/terms/regular

Thank you!

Hello,

Please try this possible solution: http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

Thank you!