Hello,

Sorry but the theme does not provide any ‘follow’ functionality for the author profile. You will have to look for a plugin that can provide the features you seek.

Thank you!

Hello,

I see what you are trying to achieve but unfortunately this will not be an easy modification to make as that is an ajax filter. You will need to hire a freelancer to help with the code as there is no simple solution we can provide, sorry.

Thank you for your understanding.

Hello,

That is a problem where the site loads the mobile version on desktop. Your mobile version is broken because you have the jetpack mobile theme option active. Please disable the jetpack mobile theme first.
The use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

OK,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

The only tested and recommended plugins to use with our theme are these ones:

WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
WPML – multilingual plugin

Anything beyond this list is not tested and I cannot say for sure if it will work or not.

Hello,

Unfortunately the theme width cannot be changed in our theme as we built the theme on a fixed width and all elements depend on this fixed width. Sorry but we cannot provide any solution in changing the content width.

Thank you!

Hello,

For the border bottom, please use this code:

.td_block_wrap .block-title{
border-bottom: 5px solid black;
}

Thank you!

Hello,

For the authors you can add different social icons in the wordpress area: https://www.screencast.com/t/UFqHHhRoom

Thank you!

Hello,
1) I cannot find the revolution slider element anywhere on your site. Please provide a link to it so I can inspect the slider.

2) The screenshot is not the correct one but I suspect you selected a different module for your latest articles section. It can be changed from the post loop settings: https://forum.tagdiv.com/page-templates-2/

3) You can select a different block header for each element in the bapge builder or the widgets area. There are 17 to choose from: https://www.screencast.com/t/Vq53qeenDK

Thanks.

Hello,

Sorry but the page was removed as the link provides a 404.
If you want to remove the top padding, you need the specific page ID.
Then you use it like so:

.page-id-1804 .td-main-page-wrap{
padding:0!important;
}

Change the number in the code to your own page id number.

Thanks.

Hello,

Unfortunately our ad system does not provide a feature to insert specific ads based on specific categories. Sorry. You can try to find a plugin that can provide this feature. I cannot recommend any though as we have not tested any ad plugins.

Thank you!

I understood what you mean. But it can only be done with altering the theme files. The theme has no such option. The header files are found here:
https://www.screencast.com/t/tbZOnul4yTeZ
There is a separate file for each of the header styles that you use.
Let’s say you use header style 1. You would have to edit the code and remove the header ad: https://www.screencast.com/t/pQDqsUIV0DG and replace that with the social icons code.
Thank you!

Hello,

Please use this subtitle: https://www.screencast.com/t/Zoy3r6CB9vfY
This is found in the post edit screen.
If you use an untested plugin:
The only tested and recommended plugins to use with our theme are these ones:

WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
WPML – multilingual plugin

Anything beyond this list is not tested and I cannot say for sure if it will work or not.

Thank you!

Hello,
You only need to register a forum account once. If you have multiple licenses you can activate the theme manually by using this link: https://www.screencast.com/t/9xuptD4G8g
Thanks.

Hello,

Please disable all plugins and clear all caching.
Now test the theme panel again. If this does not fix the issue, then please follow this guide to properly increase your memory allocation: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hi,

The width of the theme is 1068px.
Screens are different though as people can have all kinds of monitors.

Thanks.

Hello,
This is a js error preventing the image loading effect to work properly.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

Unfortunately this is not on our plans for the future as we only have this single request for such a feature. We have lots of requests from users and we have to prioritize based on popularity. A single request from 1 user is not very much when comparing to the whole user base as you can imagine. If this request becomes more popular we will consider implementing it.

Thank you for your understanding.

Hello,

It depends on what your data is and how it has been created. If you already had a demo installed with dummy data and you edited that dummy data and made it your own content, then it will get removed when switching demos. You will have top create copies of the posts as the copies will not get removed.
If this is not the case, you should install a demo without the dummy data and no content will get removed.

Thank you!

Hello
How are you checking the site? Are you checking the post or the page? Please provide an example.
Thanks.

Hi,

If your composer plugin does not load, please try to disable all other plugins and clear all caching. It could be a plugin conflict.
Also please make sure you have the correct permissions on your files. Also mind the restrictions or blocked content on your host or from your htaccess.

Thank you!

Hello,

Unfortunately you will have to contact your host: https://www.screencast.com/t/QmZOEPpTmYF
It seems your site is down.

Thanks.

hello,

There is no specific class present there but you can assign an extra class to your footer widgets and use that to target the footer elements.

Thank you!

Replied in the other topic. No need to post the same message in multiple topics as we answer everybody.
Thank you!

hello,
Most of these issues could be related to a plugin conflict.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Also if the icons issue is not fixed it could be linked to this: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Let us know.
Thank you!