Thank you for your suggestion. This request will need to become more popular though if we are to consider implementing it. We have lots of requests and need to prioritize based on popularity.

Thank you!

Hello,

Please check the grid settings again. This guide should help: https://forum.tagdiv.com/block-settings-tutorial/
You maybe used a filter that does not bring up any results.

Thanks.

Please provide a link to your post so I can inspect it.

Hello,
It seems you are using the mobile theme plugin. Please read this guide: https://forum.tagdiv.com/the-mobile-theme/
Thanks.

Hello,

The main problem is keeping both visual composer and the tagdiv composer active. Please select the one you want to use and disable the other. DO not keep both page builders active at the same time.

Thanks

Hello,

Please access the menus section of wordpress and remove the menu item from the top menu. it will not be removed automatically when activating so it has to be done manually. It has no tie to the theme activation.

Thank you!

Hello,

Please read this guide also: https://forum.tagdiv.com/how-to-make-the-site-faster/
As a note on speedbooster: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

Hi,

Make sure the tagdiv composer plugin is enabled from the theme plugins section.
Also if it is enabled but it won;t show up on your end, please try to disable all plugins except the tagdiv composer and clear cache. Then test again.
If you still cannot get it to work, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this topic.

Thank you!

Hello,

I can give it a try but please note the grids were never designed to show excerpts. The css could not work properly so I cannot promise anything as this represents customization but provide a link to your site and I will try to see if a solution can work.
Please contact us via email at contact@tagdiv.com if you do not want to share the site on this forum. Please also provide specific instructions about what exactly you are trying to change with css.

Thanks.

Yes, in future versions you will still be able to use the exact same solution as provided above. Use the solution provided by Simion.

Thanks

Hello,

Sorry Dave but I cannot help with customization as the support policy states: https://forum.tagdiv.com/support-policy-2/
Please hire a freelancer from sites like studio.envato.com if you need modifications made to the default implementation of the theme

Thank you!

Hello,
I’m not sure why you want a category page to display like this when even your example is a standard page not a category: https://www.screencast.com/t/HCzMfRdhY
You cannot edit categories as you would pages. We have not encountered any builder that can do this. Our own page builder cannot do this, visual composer cannot do this or other builders we have seen.
Categories cannot be handled as pages. You will not be able to add custom content to a category. Sorry.
Thanks.

You have a custom size for module mx 5 and mx 11 as well in your theme panel. Please remove it and leave it on default.
Please restore these 2 values to default or remove any custom code you may have affecting them.

Thanks

Please use this guide to create posts:
https://forum.tagdiv.com/post-formats-for-tinymce/

Thank you!

Try to change the 16px size. It should work fine. Please also check if you do not have a big red x in the custom css box as it would indicate an incorrect code. Maybe you have an un-closed tag in your previous css.

Thanks.

Hi,

I’m not sure how you are implementing your videos but it;s enough to simply paste the youtube video url in the post content. You do not need any plugin for this.
please note that the divi builder is not tested with our theme so please do not use any other page builder besides visual composer or the tagdiv composer (not both at the same time)

Thank you!

You are still eligible as we did not add any restrictions yet for anyone regarding the support. We stii provide it for everyone. If you did not receive an answer for the email yet, please send it again and include a link to this topic so we can trace it.

Thank you!

Yes, that would be correct.

Then you should simply disable the woocommerce sidebar from here: https://www.screencast.com/t/zFyBSCExMI but you will not be able to do so only for the shop exclusively.
An elegant solution I can see here is to create a custom shop page in visual composer or tagdiv composer (whichever you prefer) and then set it as the shop page like so: https://www.screencast.com/t/JiDdzGYt

Thank you!

Unfortunately there is no tested and recommended way of adding it.
Our theme does not support blocks inside posts. People still use them but keep in mind that they have not been tested and it could provide errors.

Thanks.

Hello,

Please provide an example of this so we can inspect it. Provide a link to your site pointing at one of these videos.

Thank you!

Unfortunately This is a wp issue, not theme related. The theme simply grabs the date from WP. It does not offer any other implementation. You will need to search for a custom modification to the WP files to translate just the date and not the entire site language. Unfortunately there is no solution I can provide in this regard

Thank you

Hello,

@benpi
Yes you can use the same code.

Thanks

Glad you found a solution.
Let us know if you require any further assistance.
Thanks.

Hello,

Sorry but unfortunately the plugin is not tested with our theme. You can try the few solutions provided on our forums regarding the implementation into our login modal:
https://forum.tagdiv.com/topic/want-social-login-short-code-on-login-page/

Thank you!