Please check again. We did work on our site for a short period of time so you could have accessed it while it was under maintenance.

Thanks.

Hi,

I can’t say for sure. it could be your ad network not delivering the ads on each load. The theme will render an ad if it;s delivered 100% of the time. Try to insert a banner ad anon ad network ad to test the ad system: https://forum.tagdiv.com/using-other-ads-non-adsense-ads/
You can try to implement your ads through an ad plugin and see if the theme ad system is the one causing problems or not.

Thank you!

Hello,

You can upload a separate logo for the sticky menu: https://www.screencast.com/t/xo9fT3bJpLcq

Thanks.

Hi,

Please provide a link to your site so we can inspect this issue.

Thanks.

Sorry but we have not tested Lightspeed cache so I cannot offer any solution in this regard.

It is because the code only affects the front-end. The back-end is not affected by the theme panel custom css field.

Thanks.

Ok,

Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate. Please also include a link to this topic so we can identify you.

Thank you!

Glad it worked. Please let us know if you need further assistance
Thanks.

Hello,

I have tested the font on my end but could not recreate the issue. The block title font on every template worked as expected.
Please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test again.

Thanks.

Hi,

If you want to set the theme subtitle to a h2 tag instead of the default p tag, you can change the markup here: https://www.screencast.com/t/pofuWLOMsu1u

Thank you!

Please contact us via email at contact@tagdiv.com and provide the link and password there. Please also include a link to this topic so we can identify you.
Thanks.

Hi,

In order to have a different menu, you have to activate the mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello,

No you will not lose any at all modifications if the main theme files remain unchanged.
The css in the theme panel remains the same.

Thank you!

Hi,

In order to remove more from author you can use 2 methods:
The css method:

.td_block_related_posts .td-related-right {
display:none;
}

You can add the code in the theme panel-> custom css box.

Or you can edit the theme files: comment out or delete this part: http://screencast.com/t/Okmq7lxTDzGd

Thank you!

Hi,

Sorry but our theme does not support RTL and it is not among our plans for the near future.

Thanks.

Hello,

Please add this code in the theme panel-> custom css box:

.td-page-content blockquote p, .td-post-content blockquote p, .wpb_text_column blockquote p, .td_block_text_with_title blockquote p, .bbpress blockquote p, .woocommerce #tab-description blockquote p, .mce-content-body blockquote p, .comment-content blockquote p{
text-transform:none!important
}

Thank you!

Hello,

If the menus of your site change links, that is not a theme issue as the theme has no interference over the menu content of wordpress. Please try to re-save the permalinks and check your plugins if they create redirects from the page links or category links.

Thanks

Please provide a link to your site so I can inspect it.

For page speed and faster loading, please use this guide carefully:
https://forum.tagdiv.com/how-to-make-the-site-faster/

Please follow this topic for speedbooster information: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thanks.

Hello,

I have inspected your site on all browsers but there are no posts missing from any author template or any other template. All the posts are present and accounted for on every browser.

Thanks.

Hello,
The pagination is added from the page template: https://forum.tagdiv.com/newsmag-page-templates/
Thanks.

Please try to re-create the page from scratch not by copy paste. Create a blank page and add new elements to it. Copying the same code will render the new page creation null as it will no longer be a fresh page but rather just a copy of your previous page.

Thank you!

Hello,

the tagdiv composer will resize the single image element to 200 px by default if another value is not set to it. Please edit the page in the tagdiv composer and set the sizes again for those images. It is recommend to re-create the whole page if the settings do not apply as there could be problems in editing a p[age in the new page builder if it was originally created with the old one.

Thank you!

Hello,

1)Te mobile theme plugin has compatibility problems with other plugins especially when activating it. Please disable all other plugins first and then install the mobile theme without other untested plugins.

2) Page speed needs the proper optimization made. It will not come automatically. Please follow this guide carefully: https://forum.tagdiv.com/how-to-make-the-site-faster/

3) Please try to use as little plugins as possible. You seem top be using many. Please follow this topic for speedbooster information: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

Hello,

The head tag is found in header.php here: https://www.screencast.com/t/A3benN79
Add your code right after the closing php tag ?> and before the closing head tag </head>

Thank you!

Hi,

Unfortunately we cannot officially recommend any other plugins than the ones we tested especially if these are not free. The only plugins we can recommend are found in the plugins section of the theme.

Maybe our users can make a few recommendations.

Thank you!