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tagDiv Staff
Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

Hello,

There is no need to change anything in the theme as the theme already has automatic detects for http or https.
Please use these guides to properly implement ssl:
http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
https://css-tricks.com/moving-to-https-on-wordpress/
https://yoast.com/dev-blog/move-website-https-ssl/
https://forum.tagdiv.com/topic/moving-to-ssl/

Thanks.

Bogdan B.
tagDiv Staff

Hello,

You will not be able to show the excerpt for these posts, but you can use a single image element to highlight the featured image and to type in the title of the post and then link the image to the external post by using the tagdiv composer and the image box element. Here is an example on how it will display: https://www.screencast.com/t/ckBpFKQA
https://www.screencast.com/t/iBcRcv6ih

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate the issue. Please also include a link to this topic. Please also provide specific instructions on how we can recreate the issues you are facing.

Thanks.

Bogdan B.
tagDiv Staff

Hi,

It depends on the modifications you make. Please check this topic: https://forum.tagdiv.com/topic/setting-up-child-theme/

Thanks

Bogdan B.
tagDiv Staff

Hello,

Please use this guide and increase these parameters: https://forum.tagdiv.com/system-status-parameters-guide/

Thanks.

Bogdan B.
tagDiv Staff

Hello,

This can only be done with custom modification. Please follow this topic:
https://forum.tagdiv.com/topic/want-social-login-short-code-on-login-page/
Please note this is not covered by the theme support though.

Thanks.

Bogdan B.
tagDiv Staff

Hello,

I cannot see the issue as you do not have the theme enabled now. You have another theme active.

Thanks.

Bogdan B.
tagDiv Staff

Hi,

Please try to use images at least the size of the container you want them to show up in. The theme will crop images but it will not enlarge them.
If your images are large enough though, you can try this method: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thanks

Bogdan B.
tagDiv Staff

Hello,

In order to place icons inside the menu you will have to use the font awesome 4 menus plugin: https://forum.tagdiv.com/how-to-add-icons-in-menu/

Thank you!

Bogdan B.
tagDiv Staff

Glad it worked out.
Have a nice day!

Bogdan B.
tagDiv Staff

OK, but you still did not mention what exactly is the problem. What is happening? Why can’t you install a demo in 2 minutes like everybody else? You simply press the install demo button and the demo begins installing with or without content. Why does this process take weeks? Pleas provide more details and if yu require specific aid, contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate.

As for full grids, please make sure your site is not boxed. Adding any at all background image or color (including white) will cause the theme to go into boxed mode. Please remove any image and press the clear button for the background color in the theme panel under colors section. Now you can use the stretch row and content feature of the row settings inside the tagdiv composer settings.

Thanks.

Bogdan B.
tagDiv Staff

Hi,

Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Bogdan B.
tagDiv Staff

Sorry but this type of ads are not tested with our theme. Please use this guide to make the ads responsive: https://support.google.com/adsense/answer/15817?hl=en
And try to use ‘adrotate’ to implement this type of ad.

Thanks

Bogdan B.
tagDiv Staff

Hello,

You should not use any p[age builder to build posts. Use only the tiny mce editor like so:
https://forum.tagdiv.com/post-templates-2/
https://forum.tagdiv.com/post-formats-for-tinymce/
If ypou want to use opur own page builder, please disable the visual composer plugin and re-create any pages built with it and remove any visual composer shortcodes from your posts.

Thank you!

Bogdan B.
tagDiv Staff

Is your memory allocation properly set in the system status screen? Is everything green? https://www.screencast.com/t/4cPnb8rA
Usually a bad memory allocation causes slow downs in the back-end.
Thanks

Bogdan B.
tagDiv Staff

Hello,

It seems you are inserting the ad through quick adsense plugin. Unfortunately the plugin is not tested with our theme so I cannot provide any insight.
It is added on a smart list which is a very complex part of the theme. It is not a standard post. Smart lists are very sensitive to injected code. Please use the theme smart list ad spots: https://www.screencast.com/t/54EK2iMYdnJd

Thanks.

Bogdan B.
tagDiv Staff

Hello,

You can try to use a float:right on the banner. Please provide a link to your site so I can inspect the banner code and see if there is a css solution.

Thanks

Bogdan B.
tagDiv Staff

Hello,
I assume you are using wp super cache for a cache solution.
Please use this guide to properly set wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also wp super cache has a flaw in it;s code that should be corrected.
https://github.com/Automattic/wp-super-cache/pull/185/files
Edit wp-cache-phase1.php and add the green code from the right column as it shows in the provided link.
Let us know if you still have trouble with wp super cache.

Thank you!

Bogdan B.
tagDiv Staff

Please do not use both page builders at the same time. Tagdiv composer activates automatically in newspaper so if you do not plan on using it, disable it as both page builders at the same time will create problems with our theme.
Thanks

Bogdan B.
tagDiv Staff

Hello,
The tagdiv composer as well as visual composer in our theme is meant to be used exclusively and only on pages not posts. The tagdiv composer does not have any at all setting that can allow it to work on posts. Posts are created using the tiny mce editor, not a page builder which is destined for pages.
You can create posts very very easy and stylish without any page builder. Using a page builder on posts is not recommended. Using 2 page builders at the same time is not recommended.
Please use this guide to create your posts without any page builder :
https://forum.tagdiv.com/post-templates-2/
https://forum.tagdiv.com/post-formats-for-tinymce/

Thank you!

Bogdan B.
tagDiv Staff

Hi,

If you do not want to have the date show up on google then simply disable it from the theme panel. If you still get penalize by google, ask them about it as the theme does not have any control over it. The theme can show the date or not, it can show the author or not, etc. It cannot influence google’s decisions.

Thanks

Bogdan B.
tagDiv Staff

Hello,

Please check this option in the theme panel: https://www.screencast.com/t/hFncg472z

Thanks.

Bogdan B.
tagDiv Staff

Hello,

Please read the documentation:
https://forum.tagdiv.com/smart-sidebar-2/
The scroll to top button can be activated using this code in the theme panel-> custom css box:
@media (max-width: 767px) {
.td-scroll-up {
display: block;
}}

Thanks.

Bogdan B.
tagDiv Staff

Hello,
The code provider is the one who should share the implementation method. You can try it in the post content or in the theme panel-> custom js box but I cannot say for sure unfortunately.
You can give this method a try though:
http://www.wpbeginner.com/plugins/how-to-add-header-and-footer-code-in-wordpress/

Thanks.

Bogdan B.
tagDiv Staff

Hello,

Unfortunately you are not using visual composer in the intended way. Please only use it like this guide suggests: https://forum.tagdiv.com/how-to-use-visual-composer/

Thank you!

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