Hello,

@betorac2018
You can disable the more articles box from here: https://www.screencast.com/t/KlJVzlwJRS
Please do not “hijack” other people’s topics with unrelated questions. Please create your own topic when you have a question as we answer all topics here on the forum.

@ anfis_chekhov
Please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate.
Sorry but we do not speak Russian.

Please provide a link so I can inspect the image and see where the margin or padding is coming from.
Thanks.

Hi,
Try this css in the theme panel-> custom css box:

.woocommerce .product img{
border:1px solid lightgrey;
}

Thanks.

Hi,

You can add rel= “nofollow” to each of the elements I presented in my screenshot. Simply paste the code in the mentioned lines of code but mind the syntax. There is another instance of that code further down the page for the bottom social icons though.

Thanks.

(Original message: https://drive.google.com/file/d/0B_vzLJ1QxBlrQTNEeGtTc21TZ1E/view?usp=drivesdk https://drive.google.com/file/d/0B_vzLJ1QxBlrb1dYTTQ3eDJqaFk/view?usp=drivesdk This situation when moving to the item widgets. What to do?)

Please also check your memory allocation and follow this guide: https://forum.tagdiv.com/system-status-parameters-guide/
If you still cannnot access the widgets area, please also try it on a wp default theme to make sure your wordpress install is not affected.

Let us know how it goes.

Thanks.

Hello,

Please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate.

Thank you!

Hello,
Sorry but the theme does not have a live straming section of functionality. Maybe you will find a plugin that can provide options for a live stream.
We have not tested any such plugin but you can maybe try this one:
https://wordpress.org/plugins/videowhisper-live-streaming-integration/
Thanks.

Hello,

I’m not sure what html you replaced, but if you want to reinstall the theme files, simply replace them as you would update the theme. Use this guide and choose any other method besides the automatic one: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks.

Hello,

I understand the issue perfectly and yes, it is a compatibility between the theme and the plugin you use, but plugin implementation is not part of the theme support.
We cannot make the theme compatible with every plugin out there. The only tested, recommended and supported plugins are found in the plugins section of the theme:
https://www.screencast.com/t/PyXp2KY7R
In good will though, I will try to help if it’s a simple css issue if you provide a link to your site so I can see the issue.

Thanks.

Hello,

This issue with the theme excerpts happens when you filter the excerpts by words and the language used does not use spacing between it’s characters to delimit words. The system will think the whole post content is 1 big word and it will show all of the content as it expects 12 words, or the limit you added to the excerpt. For this case in particular we added the filter by letters option: http://screencast.com/t/npDyO1OxXP

Thank you!

Hello,

Please provide an example of how you want the border so I can provide the proper code.

Thanks.

Hello,

The shop page is not available when installing a demo. You can create a custom page in the page builder and then set it as a shop page: https://docs.woocommerce.com/document/woocommerce-pages/
Please use this guide to learn how to use the page builder: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Thank you for your suggestion. I will pass this information on to the development team.

Thanks.

Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh
If this is not the cause, check your other plugins as others can cause this issue.
Disable all if needed and activate them one by one until you see the error.

Thank you!

• This reply was modified 9 years by Bogdan B..

Hello,

Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh

Thank you!

Hello,

The theme has no option for rotating ads but you can use “adrotate” (plugin) to do it.

Thank you!

Hello,

This seems like a plugin conflict. Please disable all plugins except visual composer, clear cache and reset cnd files if you use it.
Then try to update your articles and see if the error is still there.

Thanks

Hello,
Stability is our main concern. The theme is stable as it is now. People have all sorts of issues because of the way they used the theme. Most of them used special row settings in visual composer that are not available in the new page builder. We have found very few theme related bugs but very many user specific errors and hick-ups due to plugins, custom implementations or simply wrong use of visual composer.
The auto-load unfortunately comes at great cost as it will create many problem with the post templates and as you said, it is better to have a quality product rather then provide lots of buggy options. We have not found a viable/suitable way of implementing the infinite loading for posts.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

It is a simple plugin conflict. We see plugins remove theme options all the time.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it.

Thanks.

Hello,

It means you are not updating the theme properly. You absolutely must not have both versions in your install. The files should be replaced, not copied next to the previous version. Simply replace the files in your old theme version with the new ones.
Please use this guide to properly update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks.

Hello,

Here is the correct way to implement the code:
https://www.screencast.com/t/AN7nm25N
I cannot guarantee the plugin will work though as we have not tested it, but the correct syntax is the one mentioned.

Thanks.

Hello,

On the mobile theme the buttons do not yet have the css in place. Please copy the css for the buttons from style.css here: https://www.screencast.com/t/IxgR8mslmW1 and paste it in the theme panel->mobile theme custom code section: https://www.screencast.com/t/c7vzF7ylh
We will fix this issue in the next theme version.

Thank you!

Our theme creates thumbnails for all images and so does WordPress. It cannot know which image you will use as featured so it cannot differentiate. All images are treated the same. When an image is uploaded in the media library, it will get all of the thumbs created no matter where you use the image.

Thank you!

Hi,

Maybe this guide will help create the archive you are looking for:
http://www.wpbeginner.com/wp-tutorials/how-to-create-a-custom-post-types-archive-page-in-wordpress/

Thanks