Hello,

The row you add td-ss-row to will be sticky. Please create a row above your sticky with a 2/3 + 1/3 layout and do not add td-ss-row to it. You can do this with theme settings. You do not need a plugin for this.
https://www.screencast.com/t/3emonkj5d

Thank you!

Hello,

I have checked your footer on mobile devices, but could not see any issue with it. Please check again and let us know if the issue is still there as we cannot see it.

Thank you!

Hello,

Sorry but i do not think there is a spell checker in visual composer. You can try this alternative solution though: http://www.wpbeginner.com/plugins/how-to-check-grammar-and-spelling-mistakes-in-wordpress/

Thank you!

Hello,

This will have to be updated by us in the coming update. For the moment you can leave it as it is, but we will most likely release an update for the social counter plugin to move over to the new api version.

Thank you!

Hi,

Sorry but a link from 2014 will most likely not work anymore. The solution is invalid as there were numerous updates since then and there is a high change the code is very different. Please check the year of the topic beforehand and if it;s older than 1 year, the solution provided could possibly not work anymore.
The theme name is found here: https://www.screencast.com/t/scqmdS7H9K and you have to rename the folder of the theme.

Thank you!

Hello,

As @Satwik mentions, you do not have to buy anything. You already have full access to the plugin. There is no activation code we can provide on the bundled version. These versions do not get automatic updates from the plugin author. This is mentioned here:
https://wpbakery.atlassian.net/wiki/pages/viewpage.action?pageId=524337
This is a limitation created by the plugin author, not by us.

Thank you!
Bogdan B

Hello,

You can try to install it using the cpanel or ftp. SImply access your plugins folder and move the plugin files to it. Here is a guide on how to install a plugin manually:
http://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/

The problem you are facing could be a permissions issue on your host/install: https://www.digitalocean.com/community/questions/wordpress-the-uploaded-file-could-not-be-moved-to-wp-content-uploads

Thank you!

Hello,

The ajax filter is added from the page builder. Please use this guide: https://forum.tagdiv.com/block-settings-guide/

Also the ajax filter on some block headers is hidden. Please select the block header style from the theme panel: https://www.screencast.com/t/DlyUYCZDlRQ

Thank you!

Hi,

You can try to increase your loading speed by using this guide: https://forum.tagdiv.com/how-to-make-the-site-faster/
As a note on speedbooster: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

Hello,

If is_home will not work maybe you can try this function: https://codex.wordpress.org/Function_Reference/is_front_page

The code seems to be right but you must check exactly what the function is looking for and what it returns.

Thanks

Hello

If you plan on using the tagdiv composer, then yes unfortunately. Visual composer was never intended to be used on poses together with our theme. You cna still use visual composer if you want to , but please note that we will no longer add any new features to it. We will still provide updates but the new features we will add in future updates will be for the tagdiv composer exclusively.

Thank you!

Hello,

The video is grabbed from the network you selected the player to be. it’s either a youtube or a vimeo player. Please post the id;s you entered in the video player so we can test them on our end.

Thank you!

Hi,
Please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate.
Thank you!

Hello,

You will save a lot more time if you search this forum first as there are many solutions already provided here and chances are there is one that fits your request:
Please check this topic:
https://forum.tagdiv.com/topic/how-to-put-comments-form-right-after-sharing-row-on-the-bottom-of-all-articles/

Thanks.

Hello,

Please try to disable all plugins except the tagdiv page builder, clear cache and reset cdn files if you use it.

Than test again for the errors mentioned.

Hello,

Please access this file and change the sorting: https://www.screencast.com/t/5c5A24Oo5PA7

Thanks.

Hello,

It seems you use the same font on mobile and desktop which is:
Garamond, “Hoefler Text”, “Times New Roman”, Times, serif;
There is no Palatino font loaded.
If a font family has multiple choices, then the browser will fall back to one of them. Please use a font that does not have a fallback option.

Thank you!

Hello,

You seem to be using an external plugin that adds a bottom margin.
Please note that untested plugins are not covered by the theme support but we try to help out where we can if the modification is not very time consuming.
Please use this css to remove the extra space:

.flexslider{
margin:0!important;
}

You can add the code in the theme panel-custom css box.

Thanks.

Hello,

Please change the default user role of your subscribers as that will show up only when the user has editing rights. The option is found here: https://www.screencast.com/t/SKiC7o0u4Hfq
Our theme does not change the default user roles and capabilities of wordpress: https://codex.wordpress.org/Roles_and_Capabilities
Your subscribers should not have the ability to edit your posts.

Thank you!

Hi,

Just a few things to say:
– https://www.screencast.com/t/pxOll80zSBaA
– https://www.screencast.com/t/cfHzkZdrJb
Page speed also: https://www.screencast.com/t/qb8oGUCwX
Please use this guide to optimize your site: https://forum.tagdiv.com/how-to-make-the-site-faster/

Other than that, great job! It looks nice and crisp!
Keep up the good work!

Hi,

Sorry but this represents customization and this is not covered by the theme support. We try to help out where we can but we cannot tackle time consuming tasks. Sorry
You will have to get help from a freelancer/developer on this task.

Thank you!

Hello,

Sorry but our theme does not have any such option. There is a sibling categories element in the category template but it will not show all of the categories as a mega menu does. This is not part of the theme implementation and if you need this sort of filters, they can only be added with customization. Unfortunately we cannot provide any solution for this. The categories were never meant to display all of the other categories and their posts. We did not build the theme with this in mind.

Thank you!

Hello,

In order top do this you will need custom modifications. You will have to alter this file and add a target=”blank” to the code:.Here is an example of how I added it:
https://www.screencast.com/t/sMyesbOyeROp

Thank you!

Hello,

On pages you can remove it from the theme panel like so: https://www.screencast.com/t/QHbgjj0GJ but this will apply to all pages, not just the author page

Thank you!

Hello,

Sorry but our theme has no option for either scenarios so there is no convenient click of a button way to do it.
Our theme uses the default search of wordpress and adds a live search to it but the content grabbed is set by wordpress. You will have to search for a plugin or a method of changing the default search of wordpress.

The second option by removing the search from the menu on woocommerce pages is simpler as you can use this function:
https://docs.woocommerce.com/wc-apidocs/function-is_woocommerce.html
You can wrap the theme code in this function (the revers using an exclamation mark in front) so the theme search will show up only when the template is not a woocommerce code. The file you need to alter is here: https://www.screencast.com/t/m4IMj2SXC65i and https://www.screencast.com/t/DcTcRSoq

Thank you!