Hello,
If you want a sidebar to show up on all posts at once, it depends on many factors.

1. If all your posts are set to have the sidebar as default, they will grab the sidebar from the primary category: https://forum.tagdiv.com/primary-category/
2. If the category does not ahve a sidebar set to it as well, then it will grab the sidebar from here: https://www.screencast.com/t/wlZSsHj1o60
3. If the post has a specific sidebar set to it, then it will override any at all rule above and only that sidebar will show up.

Thank you!

Hello,

1. This is because of the code you added to remove the page padding: https://www.screencast.com/t/WtzCsvd5
Please remove that code and the title will no longer be too close to the header.

2. You can remove the sidebar from bbpress by changing this setting: https://www.screencast.com/t/mBpKNTzt but you cannot do it for separate pages in particular.

3.You can add this code in the theme panel-> custom css box:
.bbp-header{
background-color:#99d3df!important;
!important
}

Thank you!

Yes, there is also big grid 4 that allows 2 posts on 3 columns:

https://www.screencast.com/t/PuDsJfxr3 but that does not mean 1/2 + 1/2 is allowed or not. it simply means these elements have special implementation to show 2 posts on 3 columns. A 1/2 + 1/2 row layout is not possible in our theme for the moment.

Thank you!

Hello,

Please do not use both page builders at the same time. Choose one or the other. We recommend switching to the tagdiv composer as we will develop our theme in the future based on our own page builder, not visual composer. You will still be able to use visual composer in the future but it will remain with the options available for it now. We will not add any new elements to visual composer. We will add lots of new and cool stuff to the tagdiv composer though.

As for the loading screen on the page builder, please increase your memory allocation by following this guide: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hello,

Sorry but the theme does not have this option by default but it can be done like so:
https://forum.tagdiv.com/topic/how-to-make-this/

Thank you!

Hello,

When activating a theme with lots of options and css it is normal to have a bit of a drop in page speed, but this can be changed by using the guide posted above. Please follow each step carefully and test after each change. Please check this guide as a side-note on the speedbooster plugin: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

Hello,

If you want to prevent the image from being clickable at all, you will have to use a bit of css to make it that way. Please provide more details to what image you are referring to and I will provide the proper code for it.

Thank you!

Hello,

The icons were specifically created for that demo and there are no other icons provided. If you want to change them, simply access the menus section and change the icons with font awesome icons. And then change the font for the main menu to font-awesome so the icons can show up.

Thank you!

Hello,

No, the site not being published should not have anything to do with the logo. Please remove your custom css you added affecting the logo and test the theme in it;s default state without child theme modifications or css modification.
Plugins can also affect the theme functionality so you may have to disable the plugins and run a few tests with out theme. Make sure to clear the cache after you disable the plugins.

Thank you!

Hello,

Please understand that the issues you are facing will be faced on other themes as well. There is optimization that needs to be made on your wordpress install that themes cannot do for you. Please use this guide and ask the host if you cannot do it yourself, as the theme requires this memory allocation: https://forum.tagdiv.com/system-status-parameters-guide/

It is a hosting memory issue, not a theme issue. We are here to help and we will do so as best we can. Sorry you feel disappointed but this is the hassle when starting out with WordPress. Once you get into it more, it becomes tons easier.

Best of luck from us at tagDiv!

Thank you for this update. It could have been a faulty install. We only encountered the seo yoaast version of this error when this setting was used: https://www.screencast.com/t/n8Cc35EofLh
We have not yet encountered other issues with the tested plugins so far.
We appreciate the help.
Thanks.

Hi,

Please read this guide to learn about the mobile theme’s functionality: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello,
This issue happens when using visual composer on posts. If you want to move to the new page builder, you will have to remove visual composer elements and shortcodes from your posts. Otherwise the content layout will break such as you mentioned above. The issue is solved by disabling the tagdiv composer but you will not be able to use the tagdiv composer with visual composer shortcodes on your posts. Sorry. Visual composer was never meant to be used on posts: https://forum.tagdiv.com/how-to-use-visual-composer/

Thanks.

Hello,

The function simply detects if the page is set as a homepage or not. You can use it to wrap your code inside it and it will only apply if the page is set as a homepage.
https://developer.wordpress.org/reference/functions/is_home/

Thank you!

Hello,

For the pages issue using the mobile theme, please note that if you use the mobile theme plugin ,you get a second editor in your page edit screen. If you do not add anything into that editor, nothing will show up. You basically have to create 2 pages. One for desktop + tablets and one for mobile phones. This is mentioned here: https://forum.tagdiv.com/the-mobile-theme/ I suggest reading about the mobile theme functionality.

@Umara-Tasneem Please disable all plugins except the page builder and clear all caching before installing the mobile theme plugin

Thank you!

Hello,

Redirecting the category page is a technique used if you want a custom style on your category pages. By default WordPress sorts the categories in a latest to oldest sorting option. Our theme does not have any option to change the default sorting order of categories.

Thanks.

Hello,

Sorry but the theme does not have a setting to cross these 2 elements one over the other. They are 2 separate elements. It can only be done with custom modifications.

Thank you!

Hello,

The mega menu is based on categories and shows the posts from that particular category. If you want that exact look, you will have to create a category to contain your video posts and then add posts in that category that use a featured video, not a featured image: https://forum.tagdiv.com/featured-image-or-video/

Thank you!

Hello,

This is because each instance of the social counter is separate. You are referring to the social counter on your sidebar that appears on posts, categories…etc.
You edited the one on your page, but you must edit the one on your sidebars as well. he sidebars are found in the appearance->widgets section of WordPress.

Thank you!

Hello,

You will have to disable the lighbox view for the post featured image from here:
https://www.screencast.com/t/GcUkkrhmt2H
The link however will have to be added custom because all the theme featured images share the same function and the link is applied to all images at once through the theme code. There is no simple way of having featured images linking to a preferred url. You will be better of not showing the featured image on the post using post style 5 and then adding a top image through the media library where you can place a custom url at the image link.

Thank you!

Hi,

Thank you for your appreciation.

1) I’m not sure how you want the big grid full to display on mobile. It is the same element if you do not use the mobile theme plugin. if so, then the page will get converted as mentioned here: https://forum.tagdiv.com/the-mobile-theme/
As for the tabs you mention on that site, they are present on desktop as well. They are not a mobile only element. Tit is a simple tab element under the grid that will show up on mobile as well as desktop.

2) Only the big grids get hover effects. Standard blocks do not have hover effects.

Thank you!

Hello,

Yes you can. There should not be any issues. Please use this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello,
There is no need as this issue will also happen on the previous version. It is not a theme version issue. It is a simple coincidence that it happened after the update. The calls to admin ajax are many because of the many complex elements you use on your site. Meaning lots of different blocks, modules with ajax pagination and ajax filters. This can cause quite a few requests on admin-ajax. In order to cuyt back on the calls, yopu need to use simpler blocks and not use pagination and ajax filters on all the blocks. Also try to not too use many different blocks on your site.

Thanks.

Hi,

The issue is very simple. You uploaded a thumbnail of the image. WordPress lets you upload thumbs as well as full size images. The option is found here: https://www.screencast.com/t/X4JKJFNY9

Thank you!

Hello,

We will still provide updates for the visual composer plugin. You can still use visual composer with the current version but with a few side-notes:

– Do not use both page builders at the same time. Choose one or the other.
– Visual composer will still receive updates and will still be provided in the theme package, but all the new features we will add in coming updates will be based exclusively on the tagdiv composer.
-We will no longer develop any new options for visual composer. Visual composer will remain as an optional alternative to the tagdiv composer.

Thank you!