Hi,

It seems to be a styling issue from the add-on. Try to use a different element on your homepage as the style does not seem to be working properly.
It can be fixed with this css:
.ult-ib-effect-style1.ult-ib2-min-height img{
width: calc(100% + 50px)!important;
}
But other styling issues could occur.

Thanks.

You will have to search for an online solution for that like for example: http://www.wpbeginner.com/wp-tutorials/how-to-optimize-your-wordpress-robots-txt-for-seo/
Unfortunately adding nofollow to parts of the theme represents customization and is not covered by the theme support.

Thank you for your understanding.

Hello,
Please provide an example of how your breadcrumbs show and how tehy are supposed to show so I can get a better idea of what you mean.
Thanks.

Hello,

Our theme comes with a starting child theme found in the main theme package: https://www.screencast.com/t/IseAQl13UHrE
It works just as you describe but you must use he style.css provided. You do not need to move all of teh style.css content though as you will see the file only contains these lines: https://www.screencast.com/t/xo6Grn0yldN
FOr more information on the child theme please use this topic: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Hello,

Sorry but regarding galleries the tagdiv slider gallery was created for posts while the visual composer galleries were not tested on posts and vice-versa.
The tagdiv gallery will not work on pages but the visual composer ones even though not tested, seem to work ok on posts as well if you activate visual composer on posts: https://www.screencast.com/t/1Jhdo3jp

Thank you!

Hello,

Adding a whatsapp icon to the social share icons must be done through the theme code. THe change is simple enough though as the icon exists already so you only need to add this code:
'whatsapp' => 'Whatsapp',
Like so: https://www.screencast.com/t/wsQ3xFZ3vb

Thank you!

Hello,
Unfortunately there is no simple way to this. Categories cannot be edited in the page builder as they are not standard pages. Our theme or visual composer do not have category editing options. Sorry
Thanks.

Hello,

We will need more details about how you set the block. Please provide a screenshot of the block settings you applied to your block. This is a public forum so do not post account information here.
This guide should help with the block settings: https://forum.tagdiv.com/block-settings-guide/

Thank you!

Please clear the cache as you may have a strong cache affecting your site. Also please contact your host and have them disable any hosting side cache as this seems to be more and more popular and wordpress has issues with a hosting cache.

Thank you!

Hello,

This is a well known issue from newspaper 6.6. Please update your theme using this guide as the issue was fixed a long time ago: https://forum.tagdiv.com/how-to-update-the-theme-2/
We are currently at version 7.8.1

Thank you!

Hello,

Then it seems you will require help from someone code savvy as I have already provided instructions on how to do it. If you do not have the proper skills to make the implementation needed you should hire a freelancer to hello out with the code. You can hire a freelancer from sites lie studio.envato.com

Thank you!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

Apart from visual composer, all of the other plugins are optional. You do not have to use them if you do not want to. They are optional and not required for the theme to function properly.
For the mobile theme please read this guide: https://forum.tagdiv.com/the-mobile-theme/

Thanks.

Hello,

Please disable all your plugins as they can interfere with the process and also increase your system status parameters like so: https://forum.tagdiv.com/system-status-parameters-guide/
The try to install the demo again.

Thanks.

The same applies to the big grid. If you want to have the same layout as on desktop, please disable the mobile theme plugin.

Thank you!

Hello,
This happens when the mega menu is not set up correctly.
https://forum.tagdiv.com/topic/megan-menues/
Thank you!

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

The order of the elements on posts is determined by the position of the code. Please change the post style files corresponding to the post style that you use and change the order of these elements: https://www.screencast.com/t/NHxhTgboTQ

Thank you!

Hi,

Sorry but that will require extra customization. You will have to move each menu item further down in order to make the line visible. I suggest hiring a freelancer to help out with the css as the menu item s need changed in order for the line to be visible through the sub-menus and mega-menu.

Thank you!

Hello,

Sorry but we have not tested the ultimate addons plugin from VC. The images could simply need regeneration. You can use the force regenerate plugin to regenerate image thumbnails.
But i cannot say for sure since the plugin is not tested and your site cannot be inspected as you have a coming soon plugin in place.

Thanks.

Hello,

Well you only use the div’s for the desktop and tablet. The mobile phone is not present so your ad will only show up on desktop and on tablets. It will not show up on phones using the code above. You also have to add this container:

<div class="td-visible-phone">
<!-- Your NON AdSense code here - this ad will show only on phones -->
</div>

Thank you!

Hello,

We are constantly working on updates.
The next update will be out as soon as we are able to finish our implementation and run the testing needed.

Thank you for your patience.

Hello,
If it’s the same organisation, it’s like having different menu items in the same website. You can use the theme on both sites as they are part of the same main project.
Thank you!

Hello,

Unfortunately the theme width cannot be changed in our theme as we built the theme on a fixed width and all elements depend on this fixed width. Sorry but we cannot provide any solution in changing the content width.
You can however create full width sections on pages using the visual composer stretch row option: https://www.screencast.com/t/6umF8z4xU9

Thank you!

Hello Peter,

This could be a plugin conflict causing the issue. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!